Chase Mortgage Banker Reviews | Glassdoor

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Chase Mortgage Banker Reviews

Updated Jan 15, 2019

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Found 74 reviews

3.6
StarStarStarStarStar
Rating TrendsRating Trends
61%
Recommend to a Friend
90%
Approve of CEO
Jamie Dimon
30 Ratings
  1. "Mortgage Banker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Mortgage Banker in Lakewood, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Chase

    Pros

    Great benefits, great locations, great mission and values.

    Cons

    Compensation changees. hours, employee concerns

    Chase2016-05-11
  2. "Love the company. Decisions from the top are to truly make daily life great."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Mortgage Banking Credit Program Underwriter in Jacksonville, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Chase full-time for more than 3 years

    Pros

    Winning culture. Time off benefits. FMLA benefits. Retirement benefits. Constantly adapting to the market. Innovative. Always trying to balance work/life

    Cons

    Personnel: many negative and jaded people working here. "Old school" isn't necessarily the best school. Management is trying to make work enjoyable but there are many that don't appreciate their efforts.

    Advice to Management

    Out with the complainers. If you're not on board with the mission, you're a liability.

    Chase2016-01-23
  3. "Home Equity Mortgage Banker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Home Equity Mortgage Banker 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Chase full-time for more than 3 years

    Pros

    Good schedule for most, big company with lots of opportunity,

    Cons

    Direct tiered ranking very difficult to make money. Not based on sales ability just data entry speed. Promotions are very much about who you know and kiss up to, not what you know or qualifications.

    Advice to Management

    Change pay systems from tiers

    Chase2016-02-01
  4. Helpful (2)

    "Loan Officer, tough to get Realtor business with their broken systems"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Mortgage Banker in Grand Rapids, MI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Chase full-time for more than a year

    Pros

    Awesome big-bank benefits. Medical, Dental, etc.

    Cons

    Very limited product line-up. They are extremely conservative for lending products and guidelines, so trying to network with Realtors for business generation was an exercise in futility. On top of this, they had the most difficult-to-use origination software I have ever experienced. The whole process is cumbersome to originate and fund a mortgage. I would only recommend working here as a loan officer if you need leads...

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    Advice to Management

    There is nothing you can do. Jamie Dimon has mad it clear that he hates the entire mortgage industry and only provides mortgage because bank customers expect it.

    Chase2015-12-07
  5. "mortgage banker : loved it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Mortgage Banker in Houston, TX
    Recommends
    Approves of CEO

    I have been working at Chase full-time for more than a year

    Pros

    although there is a lot of pressure, esp when handling multiple branches, there is also a LOT of support

    Cons

    mortgage processors are over burdened with work which causes delays and customer service issues

    Chase2015-11-10
  6. "Tar Pit"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Mortgage Banker in Cincinnati, OH
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Chase

    Pros

    Benefits are super cheap and great, management was easy to work with, the branch staff likes to work with you, they are friendly and want to see you succeed, great name to have on your resume

    Cons

    Even with the positive branch environment, the company itself has a flawed fulfillment dept, there are too many hands in the pile, your loans will NOT close on time, the pay is no longer competitive with other mortgage banks, the underwriters and processors do not care about your loan and do NOT work to meet closing dates, you will get conditioned at the last minute, prepare to order your own title work, wait on last...

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    Advice to Management

    Push for better incentive, push more for your employees and not the fulfillment dept, Make the process more seamless with the customer like having an automatic email showing updates. Give better more competitive price exceptions to gain more business and pick up the phone to call customers and realtors when they do not close on time to help with customer assistance.

    Chase2015-08-26
  7. Helpful (1)

    "Mortgage banker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Mortgage Banker 
    Neutral Outlook
    No opinion of CEO

    I have been working at Chase full-time for more than 3 years

    Pros

    Good benefits along with good retirement planing for the future. Lots of flexibility with schedule. Really don't have to many great this to say.

    Cons

    Many issues with this bank in the mortgage area. First if you are planning to work here don't. you will regret it in the end. Underwriting take 20 to 30 days for almost all files. When you try to get help or speed things along it is a we can't do anything. As many others have said you will consistently miss your closing dates and close 30% or less of your business when your competitors will close it all. Fha loans...

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    Advice to Management

    Get a clue all of your competitors are catching up to you in production and will eventually overtake you.

    Chase2015-06-13
  8. Helpful (2)

    "Mortgage Banker Review--Read Before Applying"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Mortgage Banker in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Chase full-time for more than 8 years

    Pros

    401k Matching, Retirement, Health Benefits, Vacation and Sick Days

    Cons

    Chase has a very high attrition rate in the Manhattan mortgage industry. Rest assured, there's a reason for this. Their top producing mortgage bankers left them years ago to work at Wells Fargo, Citibank, etc. Chase has a branch on virtually every corner. Wells has very few branches. Wells outproduces Chase year after year in mortgage originations. I rest my case. As a mortgage banker, be prepared to do the job of...

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    Advice to Management

    Develop a conscience, because most of you lack one. In life, there are many ways to sell out. Some do it on a street corner in the Bronx. Others do it in a suit and tie at 277 and 270 Park Avenue. Lay down your burden of greed and venture to see beyond your own commissions and bonuses. Sometimes doing the "right thing" requires you to think of someone other than yourselves. Many Americans have grown to hate bankers...

    Show More
    Chase2015-05-27
  9. "Great Pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Mortgage Banker in Arlington, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Chase full-time for more than 3 years

    Pros

    I liked the benefits that i received. employee stock was nice as well. flexible management. the location was also great. child daycare available as well.

    Cons

    had to work some really long hours at least 3 times a week. sales goals were sometimes out of line but okay.

    Advice to Management

    I would defiantly suggest that management go through some training them selves on how to treat and deal with employees. to many time i saw mismanagement of employees. d

    Chase2015-04-22
  10. "Good company, but so much red tape, you will only close about 30% of your business"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Mortgage Banker in Dayton, OH
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Chase

    Pros

    Benefits are Great and so cheap!

    Cons

    Their mortgage dept has too many hands in it. They expect the mortgage banker do everything on a file. I have even had to order voe's before. their main database is extremely confusing and a lot of back tracking. They don't offer fha loans and give best pricing to the wealthy and higher loan amounts. Will allow you to transition into other positions. I have been through 3 managers In one year. Very high turnover rate.

    Advice to Management

    would be nice to have an assistant to every 3 mortgage bankers, make Ghana loans feasible and open up the debt to income guidelines on Ghana loans. Not very competitive.

    Chase2015-02-26
Found 74 reviews