Chase Mortgage Banker Reviews | Glassdoor

Chase Mortgage Banker Reviews

Updated Jan 15, 2019

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Found 74 reviews

3.6
StarStarStarStarStar
Rating TrendsRating Trends
61%
Recommend to a Friend
90%
Approve of CEO
Jamie Dimon
30 Ratings
  1. Helpful (1)

    "Mortgage banker has an opportunity to sell make money learn about interest rates develop a rapport with customers learn"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Mortgage Banker in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Chase full-time for more than 3 years

    Pros

    Great pay great benefits paid holidays

    Cons

    Long hours and management issues

    Chase2015-01-24
  2. "No work/life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Mortgage Banker in Phoenix, AZ
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Chase full-time for more than 3 years

    Pros

    Income potential in 6 figure range. Good benefits.

    Cons

    Stress, hours, internal policies that hinder productivity, micro management

    Advice to Management

    Get more upper mgmt with relevant experience and quit hiring decision makers from different lines of business with no actual lending experience. Invest in new technology and train Employees.

    Chase2015-01-14
  3. "Mortgage Banker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Mortgage Banker in New Orleans, LA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Chase full-time for more than a year

    Pros

    Great work life balance. Position allowed me to set my own schedule daily.

    Cons

    Compensation for the the position is not as competitive as it should be for a company this size.

    Advice to Management

    Provide more tools to make the position one of the best in class for the industry.

    Chase2014-12-31
  4. Helpful (2)

    "Frustrating"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Mortgage Banker in Houston, TX
    Doesn't Recommend
    Neutral Outlook

    I have been working at Chase full-time for more than 3 years

    Pros

    You don't have to go out and look for leads, because of the walk in traffic. You can work other branches that do not have assigned mortgage bankers.

    Cons

    Your job consist of being a project manager, and you do not have time to focus on sales. Upper level management is the worst at making decisions. Every time they make a change to improve the process, it consist of firing employees and get less employes to do more work. Your pay is based on the overloaded employees in the back office to get your file closed in a timely manner. So don't get too excited about submitting...

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    Advice to Management

    If you want less employees to do more, then fire all the processors in the company and have the mortgage bankers process their own files, because at times I already feel like I do. One you have completed that step hire as many underwriters, and people in the closing department. Then you might meet your goal to satisfy shareholders and employees.

    Chase2014-12-12
  5. "Awesome pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Mortgage Banker in Olympia, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Chase full-time for more than 5 years

    Pros

    Great support by management, keep it up

    Cons

    None, I have been here for 7 years

    Advice to Management

    Keep it up

    Chase2014-09-24
  6. "Tough, and your experience will depend on what cards you're dealt."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Mortgage Banker 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Chase full-time for less than a year

    Pros

    The benefits are great. Opportunity for young people to learn the ins and outs of the corporate environment. Direct managers are great, and really do want you to succeed. If you have experience in mortgages, this might be a good company to work for. MIGHT. if you're content with doing the same tasks daily, then this might be a good fit for you.

    Cons

    If you have no experience in mortgages, avoid starting out at Chase. You will be miserable, and the pay doesn't match the amount of work you'll be doing. Those who have been in the busy for several years are struggling right now. Also, you literally have to fight even those in the company for sales. Everyone is a shark. If you want to have a career where you'll learn a great deal and want to climb the ladder, so...

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    Advice to Management

    Listen to your employees, and fight for their happiness. Increase base pay. Increase lines of communication to upper management.

    Chase2014-09-02
  7. Helpful (3)

    "Too Big for ME to succeed!!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Mortgage Banker in Downers Grove, IL
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Chase full-time for more than a year

    Pros

    The best thing about my time here at Chase is the name recognition with clients, referral partners, family, friends and future employers. Due to the LACK of cohesiveness with Sales, processing and underwriting.... I have gain an unmeasurable amount of critical thinking skills. I'm trying really hard to find more things that are good about Chase...BUT...there are no more.

    Cons

    The company is TOO BIG! Management doesn't ACTUALLY care about you/us. Maybe your immediate manager, but their manger(s) look at them as "nothing" also. The company's focus is on the Shareholders and media and affluent clients ONLY. Its a bank, I get that...BUT IF they were to treat their employees with more respect and tried harder to PRETEND to care.....this would be a great place to work. If you want to do mortgages...

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    Advice to Management

    Although they will never care or see this post.... All we need to do is bring someone in to head the department(s) that care about everyone's success...not just theirs. I'm so discouraged...I don't feel anything I say would matter anyway. 2013 National Achiever...now looking for an employee voted "Best Company to work for!" Chase is nowhere to be found on that list.

    Chase2014-08-06
  8. Helpful (1)

    "The Worst Employer For College Graduates"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Mortgage Banking in Columbus, OH
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Chase full-time for more than 3 years

    Pros

    Good benefits and that is about it.

    Cons

    The mortgage banking facility upon Vision Road within Columbus, Ohio 43219 is the absolute worst. Most of the employees are Ohio State flunk outs and they gang up upon college graduates. My whole team represents Ohio State flunk outs except for the manager. They would not help me with anything and told me, "We do not want any college graduates working with us! So get out!" These people would intentionally give bad...

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    Advice to Management

    Hire some college graduates? Ohio State is one of the largest universities in the country and all Chase management hires represents their flunk outs. Ohio State possesses a highly ranked business program and Chase is incapable of hiring any of their graduates? Give me a break! It's been a joke!

    Chase2014-08-24
  9. "Enjoyed working there, but turnover in the branches was tough."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Mortgage Banker in San Diego, CA
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Chase full-time for more than a year

    Pros

    Wearing a uniform. Really. I liked not having to wonder if I wore a black suit with a blue shirt the last time I met someone or went to an event. The answer is YES. I did and it's OK.

    Cons

    Commissions were cut dramatically while I was there. My line of business was not their main business so I found it difficult to say we always tried our hardest to get the job done.

    Advice to Management

    Raise commissions back up. You're losing good people.

    Chase2014-07-01
  10. Helpful (3)

    "Had a good run as a Mortgage Banker in DFW."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Mortgage Banker in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Chase full-time for more than 5 years

    Pros

    I made a good living there. Good benefits, good work life balance, nice 401k match and pension.

    Cons

    Terrible local management in DFW East. I was a top producer in the market and wasn't allowed an assistant while colleagues in other markets with less production got assistants. I had 4 lending managers in my last18 months as a Mortgage Banker all of which hated working for their Manager. Her poor leadership and toxic management style trickled down to make Chase a bad place to be a mortgage banker. I put up with this until...

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    Advice to Management

    Chase Mortgage Banking could be great but your processing and underwriting make it unnecessarily difficult to close loans. Get some management that actually has experience generating their own business. Coaching from experience is more valuable than coaching from hearsay.

    Chase2014-07-31
Found 74 reviews