Chase Mortgage Banker Reviews | Glassdoor

Chase Mortgage Banker Reviews

Updated Jan 15, 2019

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Found 74 reviews

3.6
StarStarStarStarStar
Rating TrendsRating Trends
61%
Recommend to a Friend
90%
Approve of CEO
Jamie Dimon
30 Ratings
  1. Helpful (1)

    "Mortgage Banker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Mortgage Banker in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Chase full-time for more than a year

    Pros

    Nice trendy commercials that are far from reality.

    Cons

    Anything negative you can think of in a company.

    Advice to Management

    Bonus ON

    Chase2014-03-17
  2. "Things are always changing at Chase"

    StarStarStarStarStar
      Current Employee - Mortgage Banker in Houston, TX

      I have been working at Chase full-time for less than a year

      Pros

      The benefits are great. There are many departments available to support all the different segments and tons of training available to learn more.

      Cons

      Compensation plans and managment subject to frequent changes from my experience. If your position is commissions based, the metrics can change quite often

      Chase2014-02-19
    • Helpful (1)

      "Mortgage Banker"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Mortgage Banker 
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I worked at Chase full-time for more than 3 years

      Pros

      Branch Customers, difficulty in processing loans. lowering of compensation plan year over year . Management is not supportive of their sale force

      Cons

      Depends on the Branch, you can have a great branch or a very low volume branch but you are all held to the same standards

      Advice to Management

      speak to your mortgage bankers and list

      Chase2014-02-17
    • "Working at Chase was a good experience"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Mortgage Banker in Phoenix, AZ
      Doesn't Recommend
      Neutral Outlook
      Approves of CEO

      I worked at Chase full-time for more than 5 years

      Pros

      Great benefits, good work/life balance

      Cons

      No loyalty to long time employees, managers play favorites

      Advice to Management

      You would do well to keep long time employees who perform their jobs well instead of hiring younger less experience people who you don't have to pay as much.

      Chase2014-02-13
    • "Great executive leadership, employees held to a high standard"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Mortgage Banker in Los Angeles, CA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Chase full-time for more than 10 years

      Pros

      Well structured and knowledgable executive group that concentrates and growth and efficiencies. Seems like they are always trying and also open to hearing how they can improve certain processes. Great at implementation and communication of goals and how to reach them.

      Cons

      Need more tools to help us with client engagement better. This might have to come from outside marketing or influences as most people don't walk into a bank and get the warm-fuzzies. Work life balance is doable, as long as you're not planning a two week vacation and try to leave you work for someone else to look after. There is no formal structure where one person covers for another when they are gone. You either never...

      Show More

      Advice to Management

      Better support work life balance.

      Chase2014-01-19
    • "Too much work for too little compensation."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Mortgage Banker in Bellevue, WA
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I have been working at Chase full-time for more than a year

      Pros

      Recognizable name behind you makes sales easier.

      Cons

      Very large institution that makes getting anything done very difficult. Lower level management has no power to get anything done.

      Advice to Management

      Listen to your employees.

      Chase2014-02-01
    • "It feels like you are working at a financial sweat shop."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Mortgage Banker in Phoenix, AZ
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at Chase full-time for more than 5 years

      Pros

      I do not believe there are any other than the benefits package that would be standard at any equal employer.

      Cons

      They believe overtime is a pay incentive, so they over work you, and under pay you if you don't want to live there. They have absolutely ZERO interest in providing you with work/life balance. They do not reward you for working hard, but instead continue to add daunting tasks to your already more than full plate. No one cares about you as an individual. You are and always will be just another number.

      Advice to Management

      HAPPY EMPLOYESS = HAPPY CUSTOMERS = HAPPY SHAREHOLDERS. Listen to your staff. If anyone would know how to improve the company, it's the people who bend over backwards to get a pay check every day. Reward your employees for the work they do. The work people do is not always black and white. If someone helps the team out by taking on escalated and complex files, REWARD THEM ACCORDINGLY. Going the extra mile can unfortunately...

      Show More
      Chase2014-02-16
    • "Get use to paycuts"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Mortgage Banker in Columbus, OH
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at Chase full-time for more than 5 years

      Pros

      Great co-workers , large building with several cafeterias, starbucks and dry cleaners in building,

      Cons

      Upper management is disconnected. Employee satisfaction is not important, more comp changes in a year than you can count on both hands and feet, 80% of comp changes are for the worse, "projections" are always off

      Advice to Management

      Talk to the people on the front lines. Don't count on the supervisors to tell you what is going on. Nobody is going to tell you how bad it really is because you will shift blame on them. The supervisors are great, upper management not so much. And if you continue to cut pay, how about holding off a couple of months before you do a massive makeover on the floor that cost millions to do. You will continue to lose top...

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      Chase2014-02-14
    • "Opportunities are good here and I'm proud to work for Chase"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Mortgage Banker in Chicago, IL
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Chase full-time for more than 3 years

      Pros

      Lots of different job families, good upper management, decent pay, great benefits, great reputable company

      Cons

      Not everything done will ever be perfect but it'd be nice to know if your voice is really heard when you give feedback/ideas

      Chase2014-01-03
    • "Went from great to unbearable because of inept management"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Mortgage Banker in Columbus, OH
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Chase full-time for more than 10 years

      Pros

      I was initially well paid and respected by an inspired management team. The training was sufficient and I learned an incredible amount of the years because the amount of business that was required to be done. I became an expert in the field.

      Cons

      The management went down the tubes with the insertion of an IT Manager as the leader of a sales division. They purchased the operating system used by Quicken and never implemented it because they in the end didn't care about growing sales. I understand the decline in income with tightening margins in a poor market but we were promised time after time that we would be held on to and compensated fairly when other employers...

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      Advice to Management

      Fire Kevin Waters

      Chase2014-01-12
    Found 74 reviews