Chase Teller Reviews | Glassdoor

Chase Teller Reviews

Updated October 18, 2017
728 reviews

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Teller

3.6
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Jamie Dimon
201 Ratings

Employee Reviews

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Pros
Cons
  • Long work hours that make work life balance challenging (in 170 reviews)

  • upper management can be micromanaging (in 196 reviews)

More Pros and Cons

  1. "Teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bank Teller in Houston, TX
    Current Employee - Bank Teller in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Chase (More than a year)

    Pros

    The company is well structured and the benefits are great!

    Cons

    The way policy changes all the time causes confusion to the employee and the customers.


  2. "Float Teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Float Teller in Bakersfield, CA
    Former Employee - Float Teller in Bakersfield, CA
    Recommends
    No opinion of CEO

    I worked at Chase part-time (Less than a year)

    Pros

    Great place to work and a friendly environment. I think the managers were good also.

    Cons

    Have to work some Saturdays due to normal hours of operation.

  3. "TEller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bank Teller in Orlando, FL
    Former Employee - Bank Teller in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Chase part-time (More than a year)

    Pros

    great benefits for their employees

    Cons

    some branches are too short staffed


  4. "Best bank I’ve ever worked for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead Teller in Lansing, IL
    Former Employee - Lead Teller in Lansing, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Chase full-time (More than 3 years)

    Pros

    Great people. Most inundated bank in the industry. Convenient for customers. Typically a fun day and fun environment to work in compared to other sales aggressive banks. Sales is stressed here as well but not in a threatening manner like other places I have worked.

    Cons

    Very little room for growth and those promoted typically do because of who they know within the company, it happened to me. Compensation is pennies compared to other banks especially for being such a big corporation.


  5. "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller in Los Angeles, CA
    Former Employee - Teller in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Chase full-time (More than a year)

    Pros

    Good Benefits, customer focus, no minimum sales goals.

    Cons

    Pay is not great, does not correspond to responsibility.

    Advice to Management

    Might want to offer more competitive pay at the lower levels, will help retain talent to move on to higher levels.


  6. "A great part time job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Part Time Teller in New Orleans, LA
    Current Employee - Part Time Teller in New Orleans, LA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Chase part-time (More than a year)

    Pros

    Good incentives if your branch has the customer volume. A lot of vacation time even for part time associates. Off early on weekdays and off sundays. Saturday shifts end early.

    Cons

    Repetitive and boring at times. Sometimes the line will back up and without enough associates the customers blame the teller for being slow. Chase wants everyone to use the ATM and not everyone can or wants to.

    Advice to Management

    Have management review BM schedules


  7. "Teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller
    Former Employee - Teller
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Chase part-time (More than a year)

    Pros

    Fun, wonderful coworkers, nice incentives, great (paid-for) uniform selection. Both of the managers I’ve had while working for Chase have been two of the best... personable, understanding, so generous and giving!

    Cons

    Only offered part-time, no more annual bonus- only pay raise if deserved, having to push ATM’s on customers... (which leaves you only to feel that you will be replaced by that machine one day)

    Advice to Management

    Know your LTOS- get anonymous feedback from your tellers who are in direct contact with them. I had a very bad experience with mine.. but the LTOS was shown (what seemed to be) much favor from the District Manager.
    I didn’t feel safe to tell my boss because they were so close- I didn’t want my day-to-day to feel worse than it did if it got back to my LTOS.

  8. "Loved it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teller in Los Angeles, CA
    Current Employee - Teller in Los Angeles, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Chase (More than a year)

    Pros

    Commission on referrals and management was fantastic.

    Cons

    Nothing really other , I loved it a lot.


  9. "Nothing is perfect, but I really enjoyed working for this company."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bank Teller
    Former Employee - Bank Teller
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Chase part-time (More than a year)

    Pros

    Uniforms take the stress of getting ready for work off. Your pay is always on time, and when you win a bonus due to good costumer service it really helps. The teller systems are very easy to use, because the company trains you very well. They also pay you during your training period. In addition there are a lot of fun and interesting opportunities for community service. The management is very kind and knowledgeable. This is a great job for college students.

    Cons

    As a part-time worker you do not normally receive more than 20 hours, and there are not many openings for full-time tellers. Due to this it's difficult to receive benefits such has health insurance. In addition, if you are not full-time vacation days are limited.


  10. "Chase Bank Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller in San Antonio, TX
    Former Employee - Teller in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Chase part-time (More than a year)

    Pros

    Great benefits/compensation, mobility, room for advancement

    Cons

    Somewhat lacking in work/life balance, can be a strenuous work environment at times