Chase Teller Reviews | Glassdoor

Chase Teller Reviews

Updated Jul 10, 2019

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Found 908 reviews

3.9
StarStarStarStarStar
Rating TrendsRating Trends
77%
Recommend to a Friend
84%
Approve of CEO
Jamie Dimon
297 Ratings
  1. "You could do a lot worse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Bank Teller in Cleveland, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Chase part-time for more than 3 years

    Pros

    Uniform allowance, benefits at part time, start at 15.00 /hour, bonuses for meeting quarterly goals, vacation/sick time

    Cons

    Painfully short-staffed, extremely limited advancement, online training leaves a lot to be desired, cutthroat competition for wealthy clients, bankers blame tellers for not converting rich customers to private client members, district managers have no interest in "lowly" tellers, makes it easy for you to be fired. Chase is also rolling out an "upgrade" to the teller role, which came with a dime raise, but way more responsibility....

    Show More

    Advice to Management

    Recognize that tellers ("associate bankers") are the backbone of your company. Clients come back to see us, not the eATMs or to see us standing around idly as an adopter. It never ceases to amaze me how district and branch managers expect branches to maintain 90% customer satisfaction (2-5 customers per week polled) when you force the wait times to be longer and make customers feel ignored.

    Chase2019-07-01
  2. "Hateful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Teller in Logan, WV

    I worked at Chase full-time for less than a year

    Pros

    Laid back and also easy training

    Cons

    Older employees thought new employees being hired were going to try to take their jobs

    Advice to Management

    Tell older employees to get a grip!

    Chase2019-07-01
  3. "Alright"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Teller 
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Chase part-time for less than a year

    Pros

    -Lots of benefits part time

    Cons

    -not truly a learning environment - employees are impatient - training is all online and monotonous

    Chase2019-06-29
  4. "Amazing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Bank Teller in Pompano Beach, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Chase part-time for more than a year

    Pros

    -Relaxed Environment -Branch outings on twice a year -Benefits -Reasonable Pay -Meet interesting customers -Teamwork attitude with most people -Incentives for referrals -They put employees before customers; abusive customers are NOT tolerated -Fringe benefits include free checking accounts and discounts to certain places and restaurants

    Cons

    -Not a lot of advancement opportunities outside of retail banking

    Advice to Management

    Expand more opportunities outside of retail banking in more locations than New York or overseas locations. Have opportunities such as internal internships and junior business analytics related jobs (such as project management, process improvement, business strategist, finance analyst etc). Aside from that, keep up the great work! The company culture fosters a warm and welcoming, yet professional environment.

    Chase2019-06-09
  5. "great as a student"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Bank Teller in San Jose, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Chase part-time for more than a year

    Pros

    -flexible schedule -401k, vacation hours, sick hours -learn bank roles from outside perspective -opportunities for growth

    Cons

    -technology is behind, too much paper used

    Chase2019-06-05
  6. "Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Teller in Fullerton, CA
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Chase part-time for more than a year

    Pros

    Great company culture for employees.

    Cons

    Managers are clueless and don't know what is going on.

    Advice to Management

    Work on employee relationship skills

    Chase2019-06-18
  7. "teller"

    StarStarStarStarStar
      Current Employee - Bank Teller 

      I have been working at Chase part-time

      Pros

      great place to work at

      Cons

      nothing wrong with this place

      Chase2019-05-25
    • "High school work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Bank Teller 
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at Chase part-time for less than a year

      Pros

      Free checking account, where a tie.

      Cons

      Work with non-citizens,with bad intentions

      Chase2019-06-27
    • "N/A"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Bank Teller in New Rochelle, NY
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at Chase part-time for more than 5 years

      Pros

      work life balance, pto

      Cons

      pay, some management, sales driven, nothing else

      Advice to Management

      don't promote someone only because they may have good numbers in their current position only and does not have good people skills.

      Chase2019-06-03
    • "Great"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Bank Teller 
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Chase part-time

      Pros

      Great resources and very flexible

      Cons

      Room for growth or route

      Advice to Management

      Keep spreading the good culture

      Chase2019-05-17
    Found 908 reviews