ChaseSource Reviews | Glassdoor

ChaseSource Reviews

Updated January 22, 2017
6 reviews

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1.0
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Tony Chase
2 Ratings

6 Employee Reviews

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  1. "HR Intern"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Human Resources Intern in Houston, TX
    Former Intern - Human Resources Intern in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at ChaseSource as an intern (Less than a year)

    Pros

    -Tony Chase & his executive assistant, Brances are very caring
    -Clean workspace

    Cons

    -Parking is terrible
    -Work culture is beyond boring
    -Management does not have effective communication with their employees
    -The employees there do not want to help other employees
    -Nobody wanted to teach me about HR besides the old HR Generalist
    -internship program is horrible but if you need it for credit then do it

    Advice to Management

    Need to improve work culture and hire new employees who care about helping and teaching others


  2. "Pretty bad."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Austin, TX
    Former Employee - Anonymous Employee in Austin, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at ChaseSource full-time (Less than a year)

    Pros

    The job that I was assigned to was great. I would not have had the opportunity to work for them if not for ChaseSource. Initial interview went well, but the interviewer was fired shortly after I was brought on.

    Cons

    I did not enjoy my experience with dealing with these people at all. Management very hard to get ahold of, would avoid answering my questions about scheduling/pay. I had requested time off many months in advance, had face-to-face confirmation, but the week I was gone the manager called me up angry that I was not at work. I literally did not feel like a person to them. I would not deal with this agency again and advise others not to. I was not permitted to take time off to see a doctor.

    Advice to Management

    Your employees are people with names.


  3. "Mortgage processor"

    Star Star Star Star Star
    Current Employee - Mortgage Processor in Jacksonville, FL
    Current Employee - Mortgage Processor in Jacksonville, FL

    I have been working at ChaseSource (More than 10 years)

    Pros

    Management is great , benefit are great also . Flexible hours is asset . Very competitive amongst the teams for month award recognition

    Cons

    The most productive individual don't receive the proper recognition and awards and also not the correct salary base on production .

    Advice to Management

    To develop a more fair system that is base on production and not friendship
     and associates . Look for more production individuals .


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  5. "Chase in Houston:Don't believe anything they say.Get it ijn writing"

    Star Star Star Star Star
    Current Employee - Employee in Houston, TX
    Current Employee - Employee in Houston, TX
    Doesn't Recommend
    Negative Outlook

    I have been working at ChaseSource full-time

    Pros

    They will soon be closed down soon in Houston.

    Cons

    Would have gave it a zero if I could allowed.They are not a company that believe in following laws,no integrity,the are about as opposite of truthfull as you can get.They can not be trusted.If they call you hang up.It is better to live under a bridge than work for them.Houston office is lacking in any redeeming quality.

    Advice to Management

    Tony Chase Fire everyone and get honest people who respect employees.Payroll never returns any calls.Local management They promise one thing deliver anyother.


  6. Helpful (1)

    "Lack of Support"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor in Austin, TX
    Former Contractor - Anonymous Contractor in Austin, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at ChaseSource as a contractor

    Pros

    This job offered me the opportunity to work from home and I did gain experience I did not have before.

    Cons

    Temp to permanent??? job, hired by Chase Source to work for a company for a few months with the possibility of a permanent job. Start date got put off by 2 weeks. No support when I had questions about the work load (decreasing) and the fact that the hiring company is being sued. I found a permanent job and gave notice and they "released" me immediately making it sound like it was the company I was working for, not them..... The pay was on the low side, health insurance cheap but poor coverage.

    Advice to Management

    Don't be deceitful, people aren't stupid. Offer better health insurance. Support your staff.


  7. "Miserable call center work environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Line Representative in Austin, TX
    Former Employee - Client Line Representative in Austin, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at ChaseSource full-time (More than a year)

    Pros

    Two week training was great, pay was good.
    Per pay period stipend paid for being bilingual

    Cons

    Get micromanaged regarding lunch/breaks and on quality assurance; ridiculous pay formulary after probation period ends that depends on your number of calls rec'd so you never know what your paycheck will be; hard to get paid time off since never any available; no chance for advancement since they do not like to promote from within; very little interaction with management unless it is to let you know what you are doing wrong; deal with rude callers on a daily basis.

    Advice to Management

    Pay better, have more positive interactions with employees, and you will keep the good employees.



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