Check Point Software Technologies Reviews | Glassdoor

Check Point Software Technologies Reviews

Updated December 13, 2017
81 reviews

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Check Point Software Technologies Chairman and CEO Gil Shwed
Gil Shwed
45 Ratings

81 Employee Reviews

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Pros
  • Technology is decent Free lunch to keep employees in the office (in 43 reviews)

  • Managers try to enforce a work-life balance (in 17 reviews)

Cons
More Pros and Cons

  1. "Went from quality support to focus on the bottom line"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Support Manager in Grand Prairie, TX
    Former Employee - Support Manager in Grand Prairie, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Check Point Software Technologies full-time (More than 3 years)

    Pros

    Started out as a great support center with very knowledgeable support engineers and great product. Focus was on technical support. All of the security engineers were experienced and knew their stuff

    Cons

    The management was mediocre. Started to focus on the bottom line. Brought in call center managers who focused on cutting back talk time and escalating calls vs solving them. Started a tiered evaluation process to filter out highly paid (experienced) engineers and brought in lower paid, straight out of school entry level staff. Obviously support suffered. Also, rolled out software with full knowledge that it was "buggy". This increased support calls. No wonder stock price fell by $100 (at the time).

    Advice to Management

    Get back to the point when Check Point started. Quality products with quality staff. Focus on taking care of the customers, training the staff and hiring leaders not managers. It's not all about the numbers.


  2. Helpful (5)

    "I should have known better"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Good engineering on hardware based products. Great engineering on management tools. Smart support and field staff- most are a joy to work with.

    Cons

    Sales management cheats staff who leave company out of commission payments. They also use tactics like hiring (as temps) relatives of decision makers to win deals. Management tolerates harassment of employees. Field staff is paid about 30% then industry norms- most leave when they discover this. Headquarters buildings in US and Israel are dumps.

    Advice to Management

    Advice to senior management- you’d be wise to ask questions of your VP’s and Directors as to how they win deals. Set a standard for behavior and enforce it- drunken binges at sales meetings aren’t appropriate anymore. Spend some money on marketing too.

  3. Helpful (3)

    "Nightmare"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Check Point Software Technologies full-time

    Pros

    Solid pay
    Good benefits
    Great products
    Work from home for some positions

    Cons

    Management changes
    Quota changes at random with no reason
    Micro-managing without reason
    Insane sales targets
    Marketing efforts are laughable
    Support for sales very low
    Technical support unresponsive

    Advice to Management

    Stop making changes so often and disrespecting employees


  4. Helpful (4)

    "Inside Sales Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Check Point Software Technologies full-time

    Pros

    -Good Stepping stone for an individual to get into this field in technology and network security
    -Good Benefits: Medical, Dental, 401k matching up to 5%, Free Lunch up to $8.50
    -Easy to take time off which is great for work/life balance

    Cons

    -No structure within the department and no guidance by upper management
    -Upper Management plays huge politics and favoritism
    -When you're hired for the job, they talk about commission and how you can get bonuses yet there is no commission plan until months after you start your role. The problem with this situation is that representatives do not even know what their target goals are which can cause anxiety and stress on all levels.
    -Headquarters for commissions analysts are in Israel so whenever you have a question about commission, it takes days, sometimes even weeks to get 1 reply. They are always questioning good leads and deals that come from Inside Sales because they do not believe they generated it. They are so fast to question a great sale this department can have yet so slow in responding when they actually have to pay out commission
    -Employee feedback and concerns are not addressed
    -There is a lack of training and tools for New Hires to do their job successfully

    Advice to Management

    -Invest in your employees and maybe there will be a less churn rate for people leaving to competitors
    -Train upper management to have more empathy towards their employees and to be a leader for the company
    -Have an in office commission analyst in the San Carlos office for employees to address issues with the system or if they have questions regarding their payout


  5. Helpful (15)

    "Talented, hard-working colleagues; Delusional, self-absorbed executives"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Manager in San Carlos, CA
    Former Employee - Marketing Manager in San Carlos, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Check Point Software Technologies full-time (More than a year)

    Pros

    The marketing team at Check Point includes some of the smartest, most talented, hard-working people I've ever known. I learned a ton from my colleagues' past experiences and from our collective experience at Check Point. The fringe benefits are kinda neat: Paid lunches (up to $8.50, which is like $2,000 a year so...), the healthcare benefits are great, and the salary, bonus, and RSU programs are reasonably competitive - but don't expect to become a zillionare by any means.

    Cons

    So some of that experience was good, but mostly it was learning from bad processes, bad management, and failed strategies from the top. The CEO fancies himself a savvy marketing leader when, in fact, he's really just a developer who couldn't market his way out of a paper bag. The CEO should be leading company strategy, not reviewing email copy and holding up $50 purchase orders. (Literally. Everything you've read here about that is 100%, absolute truth.) I understand there's a new CMO. I wish that person luck because in the 18-months I was there we went through two CMOs. The last one quit when she realized it would be impossible for her to move forward with a positive, different, and innovative marketing strategy to reinvigorate the brand. Hey, if Gil's happy running Check Point like a back-office start up and not the global cybersecurity giant it could be, let him do it. Just think hard about whether or not you want to be part of the former or the latter before you sign your offer. So let's talk about career growth: There isn't any. Whatever role you're hired to do (if you're even allowed to DO it once you're on board) will be as far as you go. In Marketing there are no senior roles, no opportunity for advancement, no professional training, no career growth, no nothing.

    Advice to Management

    Demote Gil. No, seriously - demote him. Check Point needs fresh leadership that brings in fresh ideas and a world view that's not centered around the fame and hometown glory of Tel Aviv. (read: Nobody knows who you are outside of Israel. Your brand is getting TROUNCED.) ... and I suspect market share and quarterly results will reflect that sad reality in the coming year or so.


  6. Helpful (1)

    "Good company"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    They feed you everyday! Hours are great and location is everything

    Cons

    Poor management. Lots of turn overs in upper management so things are constantly changing.


  7. Helpful (4)

    "revolving door"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Dallas, TX
    Former Employee - Sales in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Great product with some caveats - passionate development team.Difficult to make a good salary here ($200k+) for experienced sales professionals but great for young guns looking to get a start in the security world. Expect to make around $150k annum. Good Health plan.

    Cons

    Unfortunately this company does not have it's customers best interests at heart. The internal push is to get new customers and upsell to existing regardless of fit. Difficult to build long term loyalty with this approach.

    Advice to Management

    Listen to your employees reports on customer concerns and act on them. A long row to hie (18 months?) but ultimately will build a better brand.

  8. Helpful (2)

    "Team Lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Leader in Rockville, MD
    Former Employee - Team Leader in Rockville, MD
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    They buy you lunch, and every five years or so give you a week's paid vacation somewhere nice.

    Cons

    Technically almost clueless. Flagrant violations of Brooks Law lead to frequent death marches. Management is also morally impaired. I had an accident and got 30K from the insurance, which was less than what the accident costs me, Check Point wanted to keep 27K to pay for the medical expenses its health coverage had to pay. I had to spend thousand in lawyers to negotiate the figure down to 9K, which they took, regardless. That is after I paid thousand in health insurance premiums. Yes, there is a federal law that allows them to do that. That happened after the CEO can't stop boasting that Check Point has 3 billions cash in the bank, when he speaks. Every time a customer hired an outside penetration tester to test the defenses Check Point provides it failed embarrassingly. The company has no technical standards so anything goes. Cryptic code, too many languages, no uniformity. Not good.

    Advice to Management

    Get a heart.


  9. Helpful (4)

    "Secure but crazy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Manager in San Carlos, CA
    Former Employee - Marketing Manager in San Carlos, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Check Point Software Technologies full-time (More than a year)

    Pros

    Secure, stable company, free lunch

    Cons

    Tough environment, borderline abusive, you will go crazy if you stay too long.

    Advice to Management

    Get executives out of day to day operations, you are successful in spite of yourselves.


  10. Helpful (1)

    "Nice place to break in, but move on quickly"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Web Producer in San Carlos, CA
    Former Employee - Web Producer in San Carlos, CA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Check Point Software Technologies (More than 3 years)

    Pros

    Willing to train people in the basics of the Security industry.

    Cons

    Low starting salaries, micro management from the CEO in Tel Aviv, Israel.

    Advice to Management

    Let employees make decisions free of interference from Gil.


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