Check 'n Go Reviews | Glassdoor

Check 'n Go Reviews

Updated May 24, 2017
250 reviews

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Full-time Part-time

250 Employee Reviews

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Pros
Cons
  • Staffing, unrealistic sales goals, too many tasks to accomplish for one or two people, high turnover rate (in 10 reviews)

  • Upper management does not care about you as a person they only care if you're making them money (in 19 reviews)

More Pros and Cons

  1. "Worst company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Flint, MI
    Former Employee - Customer Service Representative in Flint, MI
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Check 'n Go part-time (More than a year)

    Pros

    Decent hours and days, builds customer relationships, flexible schedule, clerical experience, manager worked around school and internship schedule, slow at times.

    Cons

    Very unorganized and inconsistent, LOW pay, constantly watched on DVR, no trust in employees, csr's do the same exact work as store managers, low raises, cheats out of bonuses, constantly micromanaged by DDO, very high turnover rate, minimum hours per store, dress code, demanding goals, required to do human directional which includes holding a sign on the corner by your store for x amount of minutes, GREED

    Advice to Management

    Treat your employees with respect and they wouldn't hate their jobs. Stop being cheap and cutting hours at any time as if your employees don't have bills and what not.

    Check 'n Go Response

    Feb 5, 2017 – HR Director

    While we’re disappointed with your overall recommendation, we’re glad that you appreciated the customer relationships, valuable work experience and flexible scheduling during your time with Check `n ... More


  2. "Bad Higher Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Giddings, TX
    Former Employee - Anonymous Employee in Giddings, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Working by yourself for the most part was the pro....unless it was the 1st of the month when
    all store locations are busy and most short-handed stores need extra help like I did

    Cons

    Marshall Hawkins.....insult to company for hiring him
    High turn over, low wages, and lack of leadership

    Advice to Management

    Visit stores more often to see what
    is going on and is needed.....

    Check 'n Go Response

    Feb 6, 2017 – Division Vice President

    Store operations are a critical priority for us, along with serving our customers’ needs while maintaining the right staffing and compensation levels. This year, we’ll be evaluating our current ... More


  3. Helpful (1)

    "Don't waste your time"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Store Manager in Detroit, MI
    Former Employee - Retail Store Manager in Detroit, MI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Check 'n Go full-time

    Pros

    Hours and benefits are excellent as long as you have a fully staffed store.

    Cons

    Must preform brutal hard sells on every customer that walks in the door to meet demanding goals. You will at most be allowed one or two employees to run a very busy business. You must find your own coverage to use any vacation or sick time. You will be personally responsible for things you neither have the tools or manpower to handle. Almost no opportunity for advancement as internal employees are rarely hired for openings. The business model seems to be set up for a high rate of turnover to keep labor cost down. Your days will be numbered as soon as you walk in the door.

    Advice to Management

    Treat your employees well and they will perform for you. Treat them like disposable pieces of trash and they will perform as such.

    Check 'n Go Response

    Nov 29, 2016 – HR Director

    We’re pleased that you were satisfied with the benefits and hours during your time with us, even though other parts of your working environment didn’t meet your expectations. While we do set ... More


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  5. "Good company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Detroit, MI
    Former Employee - Customer Service Representative in Detroit, MI
    Recommends
    Positive Outlook

    I worked at Check 'n Go full-time (More than 3 years)

    Pros

    I like that you work independently.

    Cons

    No breaks and you have to do marketing.

    Advice to Management

    None

    Check 'n Go Response

    Oct 11, 2016 – Division Vice President

    Thanks very much for your comments. We’re glad that you recommend us as an employer and that you appreciated the opportunity to work independently. As we see it, providing associates the opportunity ... More


  6. "Awesome job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Jackson, MS
    Former Employee - Store Manager in Jackson, MS
    Recommends
    Positive Outlook

    I worked at Check 'n Go full-time (More than a year)

    Pros

    Benefits, Great hours, and excellent staff

    Cons

    Having to find another manager to cover your store if you need to be out!

    Check 'n Go Response

    Oct 11, 2016 – Division Vice President

    Thanks very much for your comments. We’re happy that you had a great experience at Check `n Go and that you recommend us as an employer. To attract top talent and achieve our organizational goals, we ... More


  7. "Decent job if you stay quiet and do what you're told"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Post Falls, ID
    Former Employee - Customer Service Representative in Post Falls, ID
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Check 'n Go full-time (More than a year)

    Pros

    Being able to help some people get a loan that they otherwise couldn't get at a bank, installment loans are better than payday but not much better

    Cons

    If you do not get along with management they will try to break you down so much that you will quit. Management is not concerned about the welfare of their employees, they only care about results. If you do something that requires a write up, it takes months before any punishment is dealt with, that means they will bring things up months after the violation when you thought it had already been dealt with. This company gives loans out to anyone who is "qualified", this means we saw more defaulted loans than new loans every month (period). I saw more people hurt than helped by these loans, so many customers that shouldn't be approved for loans that they cannot or will not payback.

    Advice to Management

    I have worked in enough jobs to see how incredibly flawed your management structure is and I am so much happier to be unemployed than working for a group of backstabbing, selfish managers!!!

    Check 'n Go Response

    Oct 11, 2016 – Division Vice President

    It’s unfortunate that you don’t feel you had a positive experience with Check `n Go. We agree that it’s very rewarding to serve as a resource for customers who may have limited options when it comes ... More


  8. "Not great"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Hewitt, TX
    Former Employee - Customer Service Representative in Hewitt, TX
    Doesn't Recommend
    Negative Outlook

    I worked at Check 'n Go part-time (More than a year)

    Pros

    You got to sit on a chair when no customers were present

    Cons

    Low pay, management was rude & inconsistent, considered part time but would not give more than 19 hours per week,

    Advice to Management

    There's a high turnover rate for this position because employees aren't treated well or paid well.

    Check 'n Go Response

    Oct 11, 2016 – Division Vice President

    Thanks for your comments. We’re disappointed that your experience with the company didn’t meet your expectations. We evaluate scheduling and compensation on a regular basis to make sure we’re staffed ... More


  9. Helpful (3)

    "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Des Moines, IA
    Current Employee - Manager in Des Moines, IA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Check 'n Go full-time (More than a year)

    Pros

    great hours compared to retail - love sundays off and half day saturday -- managers and CSRs both qualify for rather large bonuses for performance - good team work enviroment - District, State and Regional recognition for performance - Love the trophy!

    Cons

    single covering stores a lot - computer systems can be a challenge

    Advice to Management

    Update the computer systems (they have been working on this for a couple of years) - look at more double coverage

    Check 'n Go Response

    Jul 12, 2016 – Communications Manager

    We’re happy to hear that you enjoy working for Check `n Go. We want you to know that the safety of our associates and customers is top priority. Our stores have many security devices and protections ... More


  10. "Company who cares!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - District Director of Operations in Omaha, NE
    Current Employee - District Director of Operations in Omaha, NE
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Company is very understanding to the details of every day work / life balance. They always try to do what is 100% best for all employees where applicable. Over the past few months I lost a few family members and the company and supervisors made sure I had all the time needed to deal with my family items and proper grieving times. That goes a LONG way these days in corporate America!

    Cons

    There is really nothing I would see as a con verse any other job requirements for the position.

    Advice to Management

    Keep striving to be great with what we do.

    Check 'n Go Response

    Jul 12, 2016 – Operations Manager

    We are glad you've had a positive working experience with us! It’s important for us to provide associates with a work-life balance that accommodates their needs, especially when it’s needed the most ... More


  11. Helpful (2)

    "mgr"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Jacksonville, FL
    Former Employee - Customer Service Representative in Jacksonville, FL
    Doesn't Recommend
    Positive Outlook

    I worked at Check 'n Go full-time (Less than a year)

    Pros

    pay is very fair and all of the stores work well together. the upper mgmt. is very involved on a daily basis which is unheard of for most companies.

    Cons

    not near enough time in training - no lunches or bathroom breaks due to being alone in each office for most of the week. This is truly a two or more person job. it is very overwhelming.

    Advice to Management

    revamp the way the employee to customer ratio is done. You seem to be more concerned with getting new customers than keeping the ones you have. phones should never be more important than the person standing in front of you that is just bad customer service

    Check 'n Go Response

    Aug 18, 2016 – Vice President, East Division

    We invest time and effort in making sure our pay is competitive, and executive management takes a very active interest in the associates who work so hard to serve our customers. We also understand ... More


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