Cheesecake Factory Reviews in Calabasas, CA | Glassdoor

Cheesecake Factory Calabasas Reviews

Updated April 5, 2017
15 reviews

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Calabasas, CA

3.7
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15 Employee Reviews

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Pros
  • Discounts, flexible schedule, different positions to fit different personalities (in 103 reviews)

  • Busy restaurant so typically good money (in 72 reviews)

Cons
  • Long hours with minimal break times for double shifts (in 104 reviews)

  • Not many considering it's a fast paced chain restaraunt (in 23 reviews)

More Pros and Cons

  1. "Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources Analyst in Calabasas, CA
    Current Employee - Human Resources Analyst in Calabasas, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cheesecake Factory (More than 3 years)

    Pros

    Good Company
    Hard-working team
    A great company, you get to help people across the country.

    Cons

    No cons that I can think of.


  2. Helpful (1)

    "Fun Place to Work - A lot of DRAMA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources Analyst in Calabasas, CA
    Former Employee - Human Resources Analyst in Calabasas, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Cheesecake Factory full-time (More than 3 years)

    Pros

    Lots of Perks: $5. Cheesecake Sales, Summer Picnic, Christmas Parties, Catered Lunches, Monthly Activities, Fun Outings, Soda Machines, convenient Kitchenettes

    Cons

    A lot of DRAMA - Anything to deflect or get ahead is accomplished through back door conversations
    Parking is not optimal
    Work Life Balance is not optimal

    Advice to Management

    Look at your core team of executives - are they doing what they say? Or doing to get ahead? Listen to the staff members.

  3. Helpful (2)

    "IT - Work Horse - Candidate Beware!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Administrator in Calabasas, CA
    Former Employee - IT Administrator in Calabasas, CA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Cheesecake Factory full-time (More than 10 years)

    Pros

    The people, reputable brand, company culture outside IT is great. They really take care of their staffs wether it's special treats or celebrating holidays and events. Management is very approachable and willing to listen.

    Cons

    "Lean" IT Team, too many non technical chiefs and not enough working staff. Merit system is terrible. Health Insurance is constantly going up annually. No telecommuting policy even tho it's one of the reasons they are on the list of best places to work. IT leadership is stagnant and really geared towards self-interest. Leadership is also ran as a "boys club" a lot of negative talking in manager meetings regarding staff members. Senior Leadership participates in this behavior and sometimes leads the charge and no one ever speaks up out of concern for retaliation. HR complaints always seem to result in no action being taken and things being swept under the rug. Wether it's physical altercations between staff members and or verbal attacks during meetings. Their are problematic people who seem to never leave and all the good employees look elsewhere. Hopefully things change with a changing of the guard and hope is restored.

    Advice to Management

    while the company keeps growing. Yearly survey results with the same pattern of low wages and not enough staff members and over worked employees. Please review your practices for quantifying additional staff members. If this keeps up the 2016 exodus will continue in the years to come.


  4. "Freelance Photographer"

    StarStarStarStarStar
    Current Freelancer - Freelance Photographer in Calabasas, CA
    Current Freelancer - Freelance Photographer in Calabasas, CA

    I have been working at Cheesecake Factory (More than 10 years)

    Pros

    Great Company to work for, I will recommend it to anyone

    Cons

    I don't think there any cons.

    Advice to Management

    none


  5. Helpful (1)

    "Great company with upside"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CA California in Calabasas, CA
    Current Employee - CA California in Calabasas, CA
    Recommends

    I have been working at Cheesecake Factory full-time (More than 10 years)

    Pros

    Great work environment. It is a growing company that offers numerous different opportunities.

    Cons

    Compensation is not as competitive as it should be.


  6. Helpful (2)

    "Senior Manager, Corporate Support Center"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager - Corporate HQ in Calabasas, CA
    Current Employee - Senior Manager - Corporate HQ in Calabasas, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cheesecake Factory full-time (More than a year)

    Pros

    Great people, everyone is passionate about what they do. Great benefits, lots of food, fun atmosphere. Lots of laterite to do your job and easy access to senior executives. Leaders who care about the direction of the company, our staff and guests.

    Cons

    Staffed very lean... Each role at corporate does the job of 3-4 people from another company. My role was done by a team of 6 at my previous employer. Modest pay, no pension plan and moderate 401k.

    Advice to Management

    Sometimes when you scale the work and add projects you need to add resources or deprioritize other work.


  7. Helpful (1)

    "IT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Calabasas, CA
    Former Employee - Anonymous Employee in Calabasas, CA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Cheesecake Factory (More than 3 years)

    Pros

    Lean teams = great experience in many areas

    Cons

    Lean teams = overworked and under paid. (Except for upper management)

    Advice to Management

    hire more and distribute company profits equally to retain top talent

  8. Helpful (1)

    "Passionate about creating an incredible employment experience that makes you look forward to coming into work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human/Resources in Calabasas, CA
    Current Employee - Human/Resources in Calabasas, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cheesecake Factory full-time (More than 3 years)

    Pros

    Embrace giving staff members a voice and allowing them to be themselves. It's not about what's best for your manager or the department VP, but rather, about what's best for the Brand! Just doing the right things...right.

    Cons

    If you don't like being part of building something and prefer to be a small fish in a big pond then this envronment will be a challenge.


  9. "Great food! Great culture! Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources/Training Professional in Calabasas, CA
    Current Employee - Human Resources/Training Professional in Calabasas, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cheesecake Factory full-time (More than 5 years)

    Pros

    I have an opportunity for growth in a fun yet challenging community of friends. In a company that seeks innovation, we have a voice in making things better and are recognized for our efforts.

    Cons

    The corporate support team runs lean. There is a great number of good ideas and projects with limited bandwidth.

    Advice to Management

    The restaurant level has a ton of processes and executes them at a high level. Let's continue to make it easier for them and make it a great experience for our staff and mangers.


  10. Helpful (4)

    "Cheesecake Factory Corporate is extremely dysfunctional. The executive staff in FN/HR/IT are immature and unqualified."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Staff Member in Calabasas, CA
    Current Employee - Staff Member in Calabasas, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Cheesecake Factory full-time (More than 5 years)

    Pros

    Restaurant Operations Rocks! They are professional, mature and do excellent work. They appreciate their workers and take pride in what they do.

    Cons

    Human Resources, Finance and IT need HELP! Basically unqualified and immature staff running a company this large? David Overton should rethink his executive staff and their direct reports. It's really sad when the staff is smarter than the executives.

    Advice to Management

    No work life balance
    Not a great place to work - forced to fill out the surveys with positive scores not true scores so that the 100 Best Places Can be Awarded
    Not a team environment - watch your back
    No recognition for work


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