Cheesecake Factory Reviews | Glassdoor

Cheesecake Factory Reviews

Updated January 23, 2019
1,931 reviews

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3.6
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Cheesecake Factory Chairman and CEO David Overton
David Overton
950 Ratings

Employee Reviews

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Pros
  • "Flexible schedule, really great money" (in 136 reviews)

  • "easy schedule, good money, best of all the people" (in 93 reviews)

Cons
  • "Very corporate (depending on if you like that or not) and long hours" (in 145 reviews)

  • "Work Life Balance is not optimal" (in 16 reviews)

More Pros and Cons

  1. "Busser and as well dishwasher"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Busser/Dishwasher in Charlotte, NC
    Former Employee - Busser/Dishwasher in Charlotte, NC

    I worked at Cheesecake Factory full-time (More than a year)

    Pros

    Working in fast pace environment really exciting cuz I have 100% experience

    Cons

    When co workers are not trying hard as me

    Advice to Management

    I'm an hardworking person and as well an team player

    Cheesecake Factory Response

    Sep 13, 2018 – Talents Department

    Thanks for this review! We're glad you truly benefited during your time with us (:


  2. "Great job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server/Waiter in Sawgrass, FL
    Current Employee - Server/Waiter in Sawgrass, FL

    I have been working at Cheesecake Factory part-time (More than 3 years)

    Pros

    Family like setting..great job for college students..works with schedule

    Cons

    No cons I can think of.

  3. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Server in Orland Park, IL
    Current Employee - Server in Orland Park, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Cheesecake Factory full-time (More than 8 years)

    Pros

    Great management, no clicks, family

    Cons

    Mandatory to work every Sunday and holidays even if our od ypur availability


  4. "not for everyone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Cheesecake Factory (More than 3 years)

    Pros

    always busy so you will never be bored.

    Cons

    so many can take the pressure.


  5. "Like the job"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cheesecake Factory part-time

    Pros

    Good work environment. Coworkers were nice. Management was helpful.

    Cons

    Not a job for people that are slow workers. Must be willing to work hard fast.


  6. "Server"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    good staff and management. flexible

    Cons

    Some tough shifts that didn’t pay as well

    Advice to Management

    None


  7. "High paced environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hostess in Beaverton, OR
    Former Employee - Hostess in Beaverton, OR
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Cheesecake Factory full-time (Less than a year)

    Pros

    They give you raises that you deserve and the tips are worth the stress

    Cons

    Make it difficult to work your way into different departments/segments

    Advice to Management

    Really listen to your employees when they are unhappy

  8. "Good money poor management support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server
    Former Employee - Server
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Cheesecake Factory part-time (More than 3 years)

    Pros

    Always busy so easy to make good money.

    Cons

    No auto gratuity on large parties. Management isn't able to back up their staff before of corporate policies.


  9. "It was ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hostess in Miami, FL
    Former Employee - Hostess in Miami, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Cheesecake Factory (Less than a year)

    Pros

    Gave you lots of shifts

    Cons

    They really emphasis customer service and satisfaction, which is good, to a certain extent. A customer can tell management any type of lie and they will fire their employees.

    Advice to Management

    Listen to your employees!


  10. "Not worth it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Houston, TX
    Former Employee - Server in Houston, TX
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Cheesecake Factory (More than 3 years)

    Pros

    Can be a fun environment if you have the right people

    Cons

    Poor management and benefits