Cheesecake Factory Employee Reviews | Glassdoor

Cheesecake Factory Reviews

Updated February 18, 2017
1,268 reviews

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Full-time Part-time

3.8
Star Star Star Star Star
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Recommend to a friend
Approve of CEO
Cheesecake Factory Chairman and CEO David Overton
David Overton
633 Ratings

1,268 Employee Reviews

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Pros
  • the cheesecake factory is a fun place to work flexible schedule, great money fast pace place good benefits (in 95 reviews)

  • Good opportunity to make some good money compared to other restaurants (in 69 reviews)

Cons
  • Some times you deal with long hours (in 94 reviews)

  • Hard work even though it doesn't look like it (in 20 reviews)

More Pros and Cons

  1. "Great place to work h"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Line Cook in Arlington, TX
    Current Employee - Line Cook in Arlington, TX
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Cheesecake Factory part-time (More than a year)

    Pros

    Meeting people and sharing my knowledge of dishes.

    Cons

    Fast paced over worked for pay.

    Advice to Management

    Add more staff for peek hrs


  2. "Busser"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cheesecake Factory part-time

    Pros

    Good money and a lot of hours

    Cons

    A lot of coworkers with poor attitudes because of stress during the job


  3. "Area Kitchen Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Area Kitchen Operations Manager in Los Angeles, CA
    Former Employee - Area Kitchen Operations Manager in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cheesecake Factory full-time (More than 10 years)

    Pros

    Great place to work for

    Cons

    Opportunity to grow and quality of life

    Advice to Management

    Great


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Good Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in West Des Moines, IA
    Current Employee - Server in West Des Moines, IA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cheesecake Factory full-time (More than 3 years)

    Pros

    They invest a lot in your training, there are a lot of oportunities to grow in the company, its a very friendly work environment, there is a lot of motivation and recognition

    Cons

    Advancement is very competitive, pay isn't as good as it should be for a company of this size, communication is lacking, turnover is very high so there are always new people training

    Advice to Management

    Take the time to listen to your employees and allow them to work together to solve their own problems. Never take veteran employees for granted, or make anyone feel disposable.


  6. "Love this company!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cheesecake Factory full-time (More than 5 years)

    Pros

    you can move up as much or as little as you want. management is very achievable and so are multiple areas of self-improvement. fortune 500 top 100 company to work for for the last four years running.

    Cons

    if you AREN'T interested in management, you cap out fairly quickly.


  7. Helpful (1)

    "Cheesecake rocks!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fantastic training and earning potential if you're willing to really work hard! Wonderful inclusive culture that really trains people for the job.

    Cons

    Not really a lot to say. People generally aren't up to the challenge of learning the immensity of our restaurant

    Advice to Management

    Promoting talent from within should be a key tenant of our company's values.


  8. "Good team environment"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Team based, very caring m management

    Cons

    Bartenders should earn more than servers

    Advice to Management

    N/a


  9. "Server"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Boca Raton, FL
    Current Employee - Server in Boca Raton, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cheesecake Factory part-time (More than 5 years)

    Pros

    Flexible schedules and consistent tips!

    Cons

    none, love working here.

    Advice to Management

    Keep it up!


  10. "Operations Support Technician"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cheesecake Factory full-time

    Pros

    Great family environment. Best benefits in the restaurant industry.

    Cons

    Lack of cohesive team work. Managers are so overwhelmed with their daily tasks, that they often forget important details.

    Advice to Management

    Provide more opportunities for advancement in the OST role. This is such a critical role in the operations of the restaurant and yet it often gets treated as an afterthought.


  11. "Cheesecake Factory"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dishwasher in Huntington Beach, CA
    Current Employee - Dishwasher in Huntington Beach, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cheesecake Factory part-time

    Pros

    The atmosphere is great and friendly

    Cons

    No breaks for extremely faced paced

    Advice to Management

    Make sure everyone gets a break



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