Cheesecake Factory Reviews | Glassdoor

Cheesecake Factory Reviews

Updated November 20, 2017
1,574 reviews

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3.6
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1,574 Employee Reviews

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Pros
  • Flexible schedule, able to request as many days off (in 111 reviews)

  • Busy restaurant so typically good money (in 75 reviews)

Cons
  • Long hours if you work a double (in 116 reviews)

  • Work Life Balance is not optimal (in 14 reviews)

More Pros and Cons

  1. "Excellent Place to Work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Waitress in Westbury, NY
    Former Employee - Waitress in Westbury, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Cheesecake Factory full-time (More than 5 years)

    Pros

    Always busy with excellent opportunity to make money
    Excellent and supportive management team
    Thorough training and support to new employees

    Cons

    Food is often comped off the check for unnecessary reasons


  2. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Miami, FL
    Former Employee - Server in Miami, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Cheesecake Factory part-time (More than 3 years)

    Pros

    Always busy, work is always available.

    Cons

    Long hours and can be extremely stressful

  3. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cheesecake Factory full-time

    Pros

    Internally promoted to manager, company really stresses about person development!

    Cons

    Long hours, however as expected of working in this industry.


  4. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Atlanta, GA
    Current Employee - Server in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cheesecake Factory part-time (More than 5 years)

    Pros

    The people are great to work with. And the money is good

    Cons

    Nothing That I can think of

    Advice to Management

    Keep up the good work


  5. "Restaurant Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cheesecake Factory full-time

    Pros

    Supportive, career path laid out, amazing benefits

    Cons

    No respect between kitchen and front of house. A great divide that causes issues. Silver spoon mentality. Lack of discipline


  6. "Waitstaff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cheesecake Factory full-time

    Pros

    Great staff and management team. Growth for advancement.

    Cons

    Working holidays is always tough.


  7. "Team Leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cheesecake Factory full-time

    Pros

    Tremendous business model and talented, performance-focused team, built on a foundation of great values and hard work.

    Cons

    Outside of normal bumps in the road, there are no real cons.

  8. Helpful (1)

    "Kitchen mangaer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Kitchen Manager in Birmingham, AL
    Former Employee - Kitchen Manager in Birmingham, AL
    Recommends
    Approves of CEO

    I worked at Cheesecake Factory full-time (More than 5 years)

    Pros

    Fast paced, energetic environment, challenging. A place where the faint of heart should avoid. Pay is above average.

    Cons

    pressure, more people more problems. A lack of competitive wages, and a need to pinch pennies even at such high profit margins is ridiculous.

    Advice to Management

    the grind keeps you busy. good luck maitaining an environment precluding that critical point where profits come before people. Make sure to put people first, thats the end game.

    Cheesecake Factory Response

    Nov 22, 2017 – Recruitment Marketing Manager

    Thanks for taking the time to leave this review! While of course we're focused on our business and making sure our goals are met financially, The Cheesecake Factory is and always has been a... More


  9. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Fun and fast-paced environment, great part-time money making opportunity

    Cons

    Best times to work are on weekends.


  10. "dishwasher"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dishwasher in Phila, PA
    Current Employee - Dishwasher in Phila, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cheesecake Factory full-time (More than 3 years)

    Pros

    they all are great place to work at

    Cons

    none that I no of

    Advice to Management

    none


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