Cheesecake Factory Reviews | Glassdoor

Cheesecake Factory Reviews

Updated March 24, 2019
1,978 reviews

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3.6
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Cheesecake Factory Chairman and CEO David Overton
David Overton
963 Ratings

Employee Reviews

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Pros
  • "Flexible schedule, really great money" (in 136 reviews)

  • "Always busy so easy to make good money" (in 94 reviews)

Cons
  • "Very corporate (depending on if you like that or not) and long hours" (in 145 reviews)

  • "Work Life Balance is not optimal" (in 17 reviews)

More Pros and Cons

  1. "Great Training Program"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front of House Manager in Pleasanton, CA
    Former Employee - Front of House Manager in Pleasanton, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cheesecake Factory full-time (More than a year)

    Pros

    Amazing training program that gets you trained in every department within the restaurant (foh and boh)...great benefits...amazing support from GM..fun place to work..lots of team building...opportunity for advancement

    Cons

    Lack of a life outside of Cheesecake...the pay is decent, but for the hours put in, it should be higher


  2. "Great company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server/Waitress
    Former Employee - Server/Waitress
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cheesecake Factory full-time (More than 3 years)

    Pros

    Great hours Tips Community Food
    Promotion opportunities

    Cons

    No money when it’s off season

  3. "it was pretty decent imo"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cheesecake Factory part-time

    Pros

    active, busy, crowded, environmental, music

    Cons

    not really much to say


  4. "Good money, good people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server
    Former Employee - Server
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Cheesecake Factory part-time

    Pros

    -Great social work environment - met some of my best friends while working here
    -Money/tips are great for an entry level job
    -Discount on food
    -Camaraderie

    Cons

    -Hours can be long
    -Base pay not ideal, but tips can make up for it if you hustle
    -Very corporate at times - not understanding/caring regarding individual but this can depend on Manager


  5. "Hostess Position"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hostess
    Former Employee - Hostess

    I worked at Cheesecake Factory part-time (More than a year)

    Pros

    Good company, good coworkers, kept busy

    Cons

    Disorganized, political process when promoting, overworked


  6. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Hostess in Towson, MD
    Current Employee - Hostess in Towson, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cheesecake Factory part-time (Less than a year)

    Pros

    The atmosphere of the restaurant is great

    Cons

    Can be slightly unorganized at times

    Cheesecake Factory Response

    Mar 18, 2019 – Recruitment Marketing Manager

    Thanks so much for leaving this great review. We're happy you're enjoying your time with us!


  7. "Decent"

    StarStarStarStarStar
    Former Employee - Dishwasher
    Former Employee - Dishwasher

    I worked at Cheesecake Factory full-time (Less than a year)

    Pros

    Company pays well good decent job

    Cons

    Your work Hours not guaranteed

    Cheesecake Factory Response

    Mar 18, 2019 – Recruitment Marketing Manager

    Thanks for leaving this review! We're glad you had a positive experience with us and hope you'll consider coming back again in the future!

  8. "Good Starting Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager in San Jose, CA
    Former Employee - Senior Manager in San Jose, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Cheesecake Factory full-time (More than 5 years)

    Pros

    Great training, Good people, Fast pace

    Cons

    Low paying for internal promotions, long hours

    Cheesecake Factory Response

    Mar 18, 2019 – Recruitment Marketing Manager

    Thanks so much for sharing your thoughts with us. We're glad you had a good experience while you were with us. We're always looking for ways to make the employee experience better for our staff, so... More


  9. "Great family atmosphere amongst co-workers. M"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Kitchen Department Manager
    Former Employee - Kitchen Department Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cheesecake Factory full-time (More than 3 years)

    Pros

    Depth of knowlege in recipe adherance. A

    Cons

    No cons, however you will be working and utilizing yourself for physical labor amongst your team. Some may not like thus responsibility. T

    Advice to Management

    Continue communication. T

    Cheesecake Factory Response

    Mar 18, 2019 – Recruitment Marketing Manager

    Thanks so much for sharing this review! We're thrilled that you had a good experience while you were working with us. You'll always be a part of our CCF family!


  10. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in King of Prussia, PA
    Current Employee - Server in King of Prussia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cheesecake Factory part-time (More than a year)

    Pros

    overall its a great company to work for with the potential to move up

    Cons

    i have nothing bad to say

    Cheesecake Factory Response

    Mar 18, 2019 – Recruitment Marketing Manager

    What a great review! Thanks for taking the time to share your (awesome) feedback!