Cheesecake Factory Reviews | Glassdoor

Cheesecake Factory Reviews

Updated April 23, 2017
688 reviews

Filter

Filter

Current Employees

3.8
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Cheesecake Factory Chairman and CEO David Overton
David Overton
381 Ratings

688 Employee Reviews

Sort: Popular Rating Date

Pros
  • Discounts, flexible schedule, different positions to fit different personalities (in 100 reviews)

  • Busy restaurant so typically good money (in 70 reviews)

Cons
  • Long hours and some General Managers that do not respect your days off can make things difficult (in 97 reviews)

  • Very hard work for a resteraunt (in 22 reviews)

More Pros and Cons

  1. "Cheesecake Rocks!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Trainer in Sherman Oaks, CA
    Current Employee - Trainer in Sherman Oaks, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cheesecake Factory full-time (More than 5 years)

    Pros

    growth opportunities, great benefits, competitive wages, stability, professional environment, team oriented. Top 100 of best companies to work for.

    Cons

    very demanding, unpredictable, cater to the guest more than necessary.

    Advice to Management

    Listen to your employees more


  2. "Sr. kitchen Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Senior Kitchen Manager in Miami, FL
    Current Contractor - Senior Kitchen Manager in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cheesecake Factory as a contractor (More than 8 years)

    Pros

    Benefits. Security. No other restaurant does what we do.

    Cons

    Hard work. Staffing may be an issue at times but it depends how we treat staff. A


  3. "Familial"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Host/Hostess in Buffalo, NY
    Current Employee - Host/Hostess in Buffalo, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Cheesecake Factory part-time (Less than a year)

    Pros

    Wonderful atmosphere. Corporate is definitely on your side

    Cons

    working in a restaurant is stressful


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "job review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in The Woodlands, TX
    Current Employee - Anonymous Employee in The Woodlands, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cheesecake Factory full-time (More than 5 years)

    Pros

    lots of opportunities to move up

    Cons

    long holiday hours, a lot of weekends


  6. "Server/ Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server/Manager Soon? in Boise, ID
    Current Employee - Server/Manager Soon? in Boise, ID
    Recommends
    Approves of CEO

    I have been working at Cheesecake Factory full-time (More than a year)

    Pros

    Love the people. Love my job

    Cons

    nothing that can not be fixed with the right team.

    Advice to Management

    Take notice of employees who love what they are doing. Promote Promote Promote!


  7. "fun enviroment"

    Star Star Star Star Star
    Current Employee - Server/Bartender in Braintree, MA
    Current Employee - Server/Bartender in Braintree, MA
    Recommends
    Approves of CEO

    I have been working at Cheesecake Factory full-time

    Pros

    Great culture. Always busy! Food is great

    Cons

    Employee benefits could be a lot better


  8. "Server"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Huntington, NY
    Current Employee - Server in Huntington, NY
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Cheesecake Factory part-time (More than a year)

    Pros

    People run your food for you and managemament is nice also you get to be flexible with what days u work

    Cons

    They sometimes give you jobs to do that you didn't sign up for like being a food runner even though your a server

    Advice to Management

    Hire the specific people for the specific job you want if I'm a server I do not want to be working a breaker shift it shows how much they don't care


  9. "Flexible and fun"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Bellevue, WA
    Current Employee - Server in Bellevue, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cheesecake Factory part-time (More than 5 years)

    Pros

    I have worked for Cheesecake Factory for over five years now and really enjoy the flexibility they allow me on my part-time schedule. It's a fun work environment where I have made many friends and a great secondary income stream.

    Cons

    Restaurant is very often super busy so shifts can get stressful.

    Advice to Management

    Keep up the good work!


  10. "Make that money"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Bridgewater, NJ
    Current Employee - Server in Bridgewater, NJ
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Cheesecake Factory full-time (More than 5 years)

    Pros

    Excellent community of workers, business is strong and steady

    Cons

    Inconsistent messages from management and frequent management turnover

    Advice to Management

    Get on the same page, promote the people who deserve it regardless of personal feelings


  11. "Should add gratuity"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server/Waiter in Sawgrass, FL
    Current Employee - Server/Waiter in Sawgrass, FL
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Flexible schedule. Staff of honest, and hard working people. Promote teamwork.

    Cons

    Serving 90% tourists and You will get 0 tip one to two times daily! Very hard work for a resteraunt.

    Advice to Management

    Care more about your employees please. Add gratuity like other restaraunts do. Please!



Showing 688 of 1,338 reviews
Reset Filters