Cheesecake Factory Reviews | Glassdoor

Cheesecake Factory Reviews

Updated September 20, 2017
524 reviews

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4.0
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524 Employee Reviews

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Pros
  • Discounts, flexible schedule, different positions to fit different personalities (in 107 reviews)

  • Busy restaurant so typically good money (in 73 reviews)

Cons
  • Long hours with minimal break times for double shifts (in 109 reviews)

  • Not many considering it's a fast paced chain restaraunt (in 26 reviews)

More Pros and Cons

  1. "Kitchen manager"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cheesecake Factory full-time

    Pros

    Great pay, and good benefits

    Cons

    very long hours. no set schedule


  2. "Great Place to Learn"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Frisco, TX
    Current Employee - Server in Frisco, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cheesecake Factory full-time (More than 3 years)

    Pros

    two words: paid vacation. opportunity to grow

    Cons

    Gaining weight from all the high calorie food.

  3. "Cheesecake Factory Host"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Cheesecake Factory part-time

    Pros

    There was a great and diverse team of hosts and servers at the restaurant. The Cheesecake Factory had a great set routine for how to successfully run a restaurant. Great management, easy to communicate with daily. Fun interactions with customers.

    Cons

    Lots of turnover, you'll see employees come and go frequently so there is a lot of training necessary from month to month.

    Advice to Management

    Management did a great job in my opinion in regards to connecting with their employees and treating them correctly. They also did a great job talking up the customers.


  4. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Raleigh, NC
    Current Employee - Server in Raleigh, NC
    Recommends
    Approves of CEO

    I have been working at Cheesecake Factory full-time (Less than a year)

    Pros

    The money is worth it, good culture. Management is super supportive.

    Cons

    Bussers are sometime really extra when it come to tipout


  5. "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cheesecake Factory full-time

    Pros

    They are great for people who have time restrictions

    Cons

    They can be very draining mentally


  6. "Steward"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Steward in Pittsburgh, PA
    Current Employee - Steward in Pittsburgh, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Cheesecake Factory full-time (More than a year)

    Pros

    Mostly a positive environment, pay is decent

    Cons

    fluctuating demand, hours are competitive, promotions are better found when willing to relocate


  7. "Good Job for a corporate restaurant"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cheesecake Factory full-time

    Pros

    Good pay, Strong training and Flexible hours

    Cons

    Corporate restaurant turn you into salesman.

  8. "Server"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cheesecake Factory part-time

    Pros

    Great co workers, flexible hours

    Cons

    Lack of communication from managers to lower level.

    Advice to Management

    Communicate better.


  9. "Host"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cheesecake Factory part-time

    Pros

    Management; team atmosphere; fun work environment; competitive pay

    Cons

    Lack of training for new hires was a problem; thrown in to work with little guidance; trial by fire in some cases

    Advice to Management

    More hand-holding at the beginning


  10. "Bakery/ cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Cheesecake Factory full-time

    Pros

    It's a family environment that's what I always liked about it.

    Cons

    Ridiculous hours. Ive work in 3 different locations.


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