Cheesecake Factory Employee Reviews | Glassdoor

Cheesecake Factory Reviews

Updated February 26, 2017
1,274 reviews

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1,274 Employee Reviews

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Pros
  • the cheesecake factory is a fun place to work flexible schedule, great money fast pace place good benefits (in 96 reviews)

  • Good opportunity to make some good money compared to other restaurants (in 69 reviews)

Cons
  • Some times you deal with long hours (in 94 reviews)

  • Hard work even though it doesn't look like it (in 20 reviews)

More Pros and Cons

  1. "Can be really lucrative but varies through the year"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Cheesecake Factory part-time

    Pros

    When we are busy, it's pretty easy to make money, but during the slow seasons, (there are two) it's really hard to even make over $100 a week.

    Cons

    Can be a very disorganized restaurant, making busy times at the restaurant chaotic and difficult to perform simple tasks.


  2. "Unbeatable structure & efficiency!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hostess in Denver, CO
    Former Employee - Hostess in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cheesecake Factory part-time (More than a year)

    Pros

    rigorous and informative training, great staff as well as helpful, knowledgeable, and experienced management, and always upholding their pristine reputation for quality and superb service.

    Cons

    too many people working at any given station at once

    Advice to Management

    fire some people. keep the best and let them shine through instead of hiring loads of people at once, and leaving their strengths unnoticed.


  3. "Serving"

    Star Star Star Star Star
    Current Employee - Server in Austin, TX
    Current Employee - Server in Austin, TX

    I have been working at Cheesecake Factory part-time (More than 3 years)

    Pros

    Coworkers are great, food is great, and sometimes the money is good but varies.

    Cons

    The clientele is not great and sometimes deal with terrible people. Management is unorganized.


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  5. "It's ok"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boca Raton, FL
    Current Employee - Anonymous Employee in Boca Raton, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Cheesecake Factory part-time (More than a year)

    Pros

    None because the restaurant is all about numbers

    Cons

    Total disaster when management doesn't hold staff accountable

    Advice to Management

    Learn to be there for staff.


  6. "server"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    new food items a couple of times a year.

    Cons

    management hires some not so bright folks.


  7. "Very rewarding in many aspects."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    Current Employee - Server/Waiter in Burlington, MA
    Current Employee - Server/Waiter in Burlington, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cheesecake Factory full-time (More than a year)

    Pros

    High level experience due to the fact that the menu is one of the biggest in it's category. If you can make it here you can make it anywhere.

    Cons

    The only cons are that to make good money you need to do alot of no break doubles it wears you out.

    Advice to Management

    None needed...


  8. "Front of House Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - House Manager in Arlington, VA
    Former Employee - House Manager in Arlington, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cheesecake Factory full-time (More than 3 years)

    Pros

    If you get a good GM you are golden. Well taken care of, well trained and you WILL be promoted

    Cons

    If you have the misfortune of a bad GM, you are going nowhere and your schedule will be unbearable. I had both.


  9. "Cheesecake factory great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bartender in Greensboro, NC
    Current Employee - Bartender in Greensboro, NC
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Cheesecake Factory part-time (Less than a year)

    Pros

    Very team oriented. and great management team

    Cons

    No cons presented themselves


  10. "Waitress"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cheesecake Factory part-time

    Pros

    All the employees are fun to work with. Busy restaurant so typically good money.

    Cons

    The clientele can be a bit rough sometimes, especially at the galleria.

    Advice to Management

    Do not have so many favorites. Everyone deserves a chance to work in the best sections.


  11. "Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources Analyst in Calabasas, CA
    Current Employee - Human Resources Analyst in Calabasas, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cheesecake Factory (More than 3 years)

    Pros

    Good Company
    Hard-working team
    A great company, you get to help people across the country.

    Cons

    No cons that I can think of.



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