Cheesecake Factory Reviews in San Diego, CA | Glassdoor

Cheesecake Factory San Diego Reviews

Updated February 19, 2017
17 reviews

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San Diego, CA Area

4.0
Star Star Star Star Star
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Cheesecake Factory Chairman and CEO David Overton
David Overton
8 Ratings

17 Employee Reviews

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Pros
  • Discounts, flexible schedule, different positions to fit different personalities (in 101 reviews)

  • Busy restaurant so typically good money (in 70 reviews)

Cons
  • work/life balance, long hours dictated by shift (in 101 reviews)

  • Very hard work for a resteraunt (in 22 reviews)

More Pros and Cons

  1. Helpful (1)

    "Amazing Opportunity"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Busser in Escondido, CA
    Former Employee - Busser in Escondido, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cheesecake Factory (Less than a year)

    Pros

    Working for the CCF provided a warm atmosphere where everyone was treated like family. Management was willing to work with and listen to all employee concerns and suggestions. Being such a well known restaurant, the work days were always busy and the guests were respectful (for the most part). The company is more than willing to work with employee availability and even reward hard work and going above and beyond the job description. Advancement within the company is attainable for all employees if they only put in the effort and keep a positive outlook.

    Cons

    The hours could be long. When closing, I could be there until after 2 am on the weekends. The interview process took a little while for me but I feel that was a special occasion as I saw others hired fairly quickly

    Advice to Management

    Keep treating your employees well and providing a welcoming environment.


  2. "for guests it seems great other hand for kitchen and prep workers not any good reviews"

    Star Star Star Star Star
    Former Employee - Seeking Employment in Chula Vista, CA
    Former Employee - Seeking Employment in Chula Vista, CA

    I worked at Cheesecake Factory full-time (More than a year)

    Pros

    great atmosphere for those to maintain positive attitdte with co-workers

    Cons

    very unorganized system in the back kitchen really no structure


  3. "Server"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Food Server in San Diego, CA
    Former Employee - Food Server in San Diego, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Cheesecake Factory (Less than a year)

    Pros

    The food is amazing and working with diverse people is always fun!

    Cons

    Communication between mgmt and employees as well as wearing all white


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Line Cook"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Salad Line Cook in San Diego, CA
    Current Employee - Salad Line Cook in San Diego, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Cheesecake Factory full-time (Less than a year)

    Pros

    Intensive trainning, always hours to make money, discount food.

    Cons

    intensive trainning but too short


  6. Helpful (1)

    "Server"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Diego, CA
    Former Employee - Anonymous Employee in San Diego, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Cheesecake Factory (More than 5 years)

    Pros

    Flexible schedule, better uniforms, good management, team like atmosphere

    Cons

    Not efficient set up to service the amount of guests, limited growth potential

    Advice to Management

    Stock basic items, higher base pay, recalculate tip out


  7. Helpful (3)

    "Server"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in San Diego, CA
    Current Employee - Server in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cheesecake Factory full-time (More than 3 years)

    Pros

    Good team environment where everyone helps each other get through the shift.
    Extensive training
    There are very Good opportunities for advancement as long as you let it be known.

    Cons

    Sometimes management seems to be on their own terms and has a disregard for employees. Sometimes the restaurant is understaffed and you are asked to take too many tables at times.

    Advice to Management

    Try to focus on what the employees want in their job as well. Not only the numbers that you need in order to get your bonus.


  8. Helpful (1)

    "Great place"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Kitchen Manager in San Diego, CA
    Current Employee - Kitchen Manager in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cheesecake Factory (More than 3 years)

    Pros

    Pay,benefits, environment, staff appreciation

    Cons

    None so far. All is positive, maybe just long hours

    Advice to Management

    Continue doing as great as you do


  9. "Cheesecake Life"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Designated Trainer in San Diego, CA
    Current Employee - Designated Trainer in San Diego, CA
    Recommends
    Approves of CEO

    Pros

    Fortune 100 company two years in a row. Great part time benefits. Extensive and comprehensive training to ensure success within company. Promotions are from solely from within.

    Cons

    Large numbers within work group making promotions really competitive. Hard to climb a pay scale. Inconsistent schedules. Unstable income.

    Advice to Management

    Work on development of staff. Pay more attention to the dedicated staff that has voiced they are interested in growing within the company. Give the hourly staff more of a voice. Allow hourly staff to take sick days instead of being forced to come
    In to work and risking the health of other staff members and guests.


  10. "Disorganized"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Restaurant Server in Chula Vista, CA
    Former Employee - Restaurant Server in Chula Vista, CA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Cheesecake Factory part-time (More than a year)

    Pros

    Have a flexible work schedule, opportunities to transfer to other locations, advancement to management, uses hotschedules, volunteer to help others

    Cons

    Management is disorganized and apathetic. Most cannot handle stress and lash out. And the clientele are the most obnoxious people.

    Advice to Management

    Using a rude tone of voice doesn't make anyone want to work harder for you. Be more approachable.


  11. "Server"

    Star Star Star Star Star
    • Career Opportunities
    Former Employee - Anonymous Employee in San Diego, CA
    Former Employee - Anonymous Employee in San Diego, CA
    Recommends
    Positive Outlook

    Pros

    new restaurant opening so everyone started at the same level, no seniority, good location

    Cons

    Over-hired, started with 140 servers which resulted in few shifts,


Showing 17 of 1,372 reviews
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