Chegg Reviews in San Jose, CA | Glassdoor

Chegg San Jose Reviews

Updated September 11, 2017
8 reviews

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San Jose, CA Area

3.0
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Chegg President and CEO Dan Rosensweig
Dan Rosensweig
3 Ratings

8 Employee Reviews

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Pros
Cons
  • We're breaking new ground and learning what it will take to be successful delivering our products - plenty of growing pains (in 7 reviews)

  • No cons, it was a great part time job during college (in 7 reviews)

More Pros and Cons

  1. Helpful (3)

    "Relaxed environment but with little growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Analyst in Santa Clara, CA
    Former Employee - Senior Analyst in Santa Clara, CA

    I worked at Chegg full-time (More than a year)

    Pros

    Employees are collaborative, friendly, and helpful.

    Base pay and benefits are pretty good. They provide lunch/drinks/snacks.

    Work/life balance is generally good - if you know what you're doing, you can get away with a 35-40 hour workweek. They have an unlimited vacation policy and don't discourage employees from taking lots of vacation; however this places an added burden on the people who do not take much vacation. You may also be expected to pull some long hours if it's a busy time or if your manager screws up and you have to work double time to fix it. But generally it's okay and the hours are flexible.

    The stock was depressed for a long time, but is now at fair value or perhaps a bit too high. This was great if you invested at the right time and got a nice payout, however it also means there is little upside remaining.

    Cons

    There are no bonuses for rank-and-file employees. There are very few promotions. This is no longer a growth company, and the few promotions that happen are political - it entirely depends on whether your manager has influence with leadership - and as a result the small number of promotions disproportionately go to Directors. There is no transparency around employee growth. This combination of factors results in essentially no incentive to work hard if you're a rank-and-file employee.

    Due to the limited performance requirements and the lack of career or financial opportunity, most high performers end up leaving after a couple of years, while the mediocre employees remain. As a result, the overall quality of talent is average.

    Advice to Management

    While there is some appeal to the relaxed culture of this company, the lack of incentives result in a lack of motivation and poor talent retention in your workforce. You may want to drastically rethink your compensation and employee growth philosophies if you have any desire to retain your top talent.


  2. Helpful (12)

    "The Good & Bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Jose, CA
    Former Employee - Anonymous Employee in San Jose, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Chegg full-time (More than 3 years)

    Pros

    * beautiful office - layout, design/decoration, sitting/standing desks, windows/lighting, quad/lunch room, conf rooms
    * free lunches - yummy, healthy and somewhat catered thanks to eat club service
    * healthy/good snacks and plenty of hot/cold drinks
    * fun/festive events - somewhat college atmosphere with pool table, ping pong tables, nearby bocce ball court, walking trails, games and large kitchen/quad
    * strong mission statement to save students time, money and get smarter
    * volunteer events (plant a tree in Tahoe, second harvest)

    Cons

    * not a tech company, conglomeration of services acquired for their sales numbers, not for technology and/or talent
    * you won't make much impact as a developer, most time spent refactoring existing/old gen code since it's often the scapegoat for slowing the company down
    * 80%+ company management, sales, business, account and product managers, means not enough engineering to tackle all the projects the business wants/needs
    * senior engineers will not like all the distractions, working with junior engineers (interns, new grads, remote/offshore teams), sustaining engineering work

    Advice to Management

    See cons.

  3. Helpful (1)

    "I worked as a part-time textbook solutions for computer programming books."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Textbook Author in Santa Clara, CA
    Former Employee - Textbook Author in Santa Clara, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Chegg part-time (Less than a year)

    Pros

    work is flexible, you can do remotely.

    Cons

    paid is not sufficient. Some textbook questions take more than 2 hours to program but $ for one question is only around $10. So if you average your paid and work hours, you hourly wage is way below minimum wage.

    Advice to Management

    n/a


  4. Helpful (2)

    "Chegg is always pushing the envelope"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Team Lead in Santa Clara, CA
    Former Employee - Customer Service Team Lead in Santa Clara, CA
    Doesn't Recommend
    Approves of CEO

    I worked at Chegg full-time (More than a year)

    Pros

    Chegg's work environment is pleasant, with great design aesthetics, activities, and snacks. The company is innovative and well structured.

    Cons

    There is little departmental interaction, and vertical growth (was) very difficult due to managerial alliances that were formed during the company's early days.

    Advice to Management

    Exploit the skills and talents from all employees, no matter what their position, because even the lowest level has growth potential--and that growth can be fostered within the company, or ultimately with a competitor.


  5. "Good learning experience. Team is very friendly and co-operative."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Business Intelligence Developer in Santa Clara, CA
    Former Employee - Senior Business Intelligence Developer in Santa Clara, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Chegg full-time (More than a year)

    Pros

    Enjoyed building apps from scratch.

    Cons

    Team needs better engineer direction.

    Advice to Management

    Long term vision and direction needs to improve.


  6. Helpful (4)

    "Great company, poor technology team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Santa Clara, CA
    Current Employee - Software Engineer in Santa Clara, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Chegg full-time (More than 3 years)

    Pros

    Chegg has a great customer base that loves the product and enjoys the savings brought by the flagship product of renting textbooks. As for the treatment of the employees, all of the perks are top-notch with free lunch every day, excellent insurance and an open vacation policy (to name a few).

    Cons

    The technology side of the company is awful. Chegg has repeatedly let the senior engineers walk away and replacing them with very inexperienced ones. The worst part is that these junior engineers are responsible for architecting the backend which needs to scale through each rush period.

    Advice to Management

    Take an objective look at the quality of the work produced by the majority of the engineers. You'll quickly see the reason why new features take so long to go to production and also why they are in half-baked state.


  7. Helpful (1)

    "If you get the right manager, one of the best places you could work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Santa Clara, CA
    Current Employee - Anonymous Employee in Santa Clara, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Chegg full-time (More than 3 years)

    Pros

    - Most peers are helpful and will want to take time out of their day to help you out.
    - Lots of opportunities to be creative and develop new products/ improve processes
    - HR does a great job with cultural observations, and there are frequent all hands, seminars, and celebrations.

    Cons

    - If you're in certain teams, be ready to be overworked and exhausted while you watch others do a 9-5 and loll about in the office.
    - If you start in the lower levels, prepare to be un.der.paid.

    Advice to Management

    Give clearer and more realistic paths for career development, and hand out some non-embarrassing salary offers and raises once in a while.

  8. Helpful (3)

    "Chaotic"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Santa Clara, CA
    Former Employee - Anonymous Employee in Santa Clara, CA
    Doesn't Recommend

    Pros

    The upside, when I was there, was the free food and the open working environment considering we were all together in one room.

    Cons

    Downsides? Well, it was chaotic and there seemed to be no consideration if you had a personal life outside the office at the time.

    Advice to Management

    Anything that I had to contribute at the time fell on deaf ears and nothing I would have to say now would likely be applicable considering the change in management that occurred since I left.


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