ChenMed Reviews | Glassdoor

ChenMed Reviews

Updated Aug 12, 2019

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Found 159 reviews

2.9
StarStarStarStarStar
Rating TrendsRating Trends
45%
Recommend to a Friend
70%
Approve of CEO
Christopher Chen
109 Ratings
  1. "This culture in the office is more life family, totally different from the mundane corporate world!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Care Coordinator in Metairie, LA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ChenMed full-time for more than a year

    Pros

    This company has not only shown its kindness through its patient care, but through its support of its employees. And to be honest, this is something that the world likes to overlook. I have worked for this company for 2 years and I have been taught that not all big corporations forgets where its focus is, their employees. Jencare has also taught me that a close knit culture in a company is something that can work in corporate...

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    Cons

    Change is always happening here just as it would at any medical center or office setting. You have to be adaptable to change and able to multitask, if not you will be like those horrible reviews people have written. Those folks were not able to compete so I'm not sure why they compared their job role to others.

    Advice to Management

    Be flexible, be approachable, but most of all be empathetic to your staff.

    ChenMed2018-07-02
  2. Helpful (1)

    "Managing with Love, Accountability, and Passion"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Center Manager in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ChenMed full-time for more than 3 years

    Pros

    In my four years working for this company I have never experienced or seen a senior executive team so passionate about patient care AND employee care. ChenMed/JenCare, is dedicated to changing and transforming the face of healthcare as we know it in America. We not only take care of our patients health but their overall care including but not limited to transportation and activities. As a team we often collaborate and...

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    Cons

    In my time here we have experienced massive growth and that growth has presented challenges in making sure everyone is properly trained and oriented. While we get the job done, it would be nice to have a more formal onboarding/training process for all positions. While there are many opportunities for growth we need to properly train our staff to excel in other positions

    Advice to Management

    Please continue to streamline processes and procedures so we can continue to be and achieve our vision of being America's leading primary care provider

    ChenMed2018-06-15
  3. Helpful (16)

    "RUN!!!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New Orleans, LA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at ChenMed full-time for more than 3 years

    Pros

    If you like fast paces environment, then this place keeps you busy. Also allows you to roll your sleeves up and work on a lot of projects for your next career move.

    Cons

    No accountability across all levels of the organization. Finger pointing is the norm. Management does not practice what they preach. Work, Life, Balance WHAT? They've coined a new term called, Life, Balance, Work. Management expects you to work more than you are hired for or payed to do and no recognition. Bonuses must be made on % of budget saved because once you are in, any Merritt increase is foreign concept....

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    Advice to Management

    Drop your egos at the door, listen to your employees, provide the proper training needed, stop talking about things you would like to do and start doing them. Remember people don't leave companies, they leave managers. Just because you are a manager does not mean you are better than everyone else. Your job is to be a leader and figure out how to raise other leaders. Not sit there and try to be the superstar you think...

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    ChenMed2018-05-18

    ChenMed Response

    June 8, 2018CEO

    Dear Anonymous Employee in New Orleans: Thank you for taking the time to write and providing important feedback that will make us a stronger organization. As we strive to better demonstrate our values of love, accountability and passion, our ability to give and accept feedback ...

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  4. Helpful (1)

    "Love my Job!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Management in Richmond, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ChenMed full-time for more than 5 years

    Pros

    I love coming in to work and providing VP care to seniors . Great company that really loves their patients and is willing to go outside of the normal operations to provide care. We truly love our patients and we are all one big family!

    Cons

    We are a big family with some family growing pains. But we love our patients and take care of each other. If someone does not like to work then this is not the company for you . If you want a job to clock in and out -- this is not for you . We work hard to take care of all our patients!!!

    Advice to Management

    Teach your staff why do we what we do . Don't just show us a task or duty but explain why it is important!! Help our employees grow in their role to be successful!!

    ChenMed2018-06-11
  5. "Best Place to work Ever"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ChenMed full-time for more than 5 years

    Pros

    I have worked with Jencare for a little over five years now and it has come to be one of the best decisions I ever made. Great leaders whose goal is to intentionally ensure all staff is trained and prepared for promotions. The values of Love , Accountability and passion is demonstrated by upper Management which moves down to every level. Very gratifying because we have the opportunity to serve the neediest of our population...seniors...

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    Cons

    Things might sometimes get too hectic due to the growth.

    Advice to Management

    Continue to train new Leaders to keep up with the fast growth. Continue to invest in the workforce

    ChenMed2018-06-04
  6. Helpful (14)

    "Confusion with Upper Management and no room for growth."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Tidewater, VA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at ChenMed full-time for more than 3 years

    Pros

    40 hrs/wk, no holidays or weekends, raises. Great Managers and MCM.

    Cons

    I have been with the company for a number of years and attempted to transfer from one market to the next only to find out there is no transfer policy and no loyalty. I have to apply from the outside and be interviewed like all outside candidates with no guarantee for the position even though I do the same thing in this market. I have no negative marks on my record, but still not answer. Because of the mismanagement...

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    Advice to Management

    Get it together, there is no reason a seasoned staff should be forced to leave a company because of peoples personal opinions and the lack of organization.

    ChenMed2018-05-07

    ChenMed Response

    May 7, 2018Director of Talent Acquisition

    Thank you for the review. I would, personally, be happy to speak with you in more depth about this topic as there’s been some really great strides since the inception of our new recruiting tool and establishing formal internal guidelines as we are currently sitting at 30% of all ...

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  7. Helpful (1)

    "VIP Team Member who loves her job, her Patients and her co-workers!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Care Team Facilitator in Virginia Beach, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ChenMed full-time for more than 3 years

    Pros

    Why I love what I do! My company genuinely cares about the people who use our services and the staff who work hard to achieve great care and want the best experience for both. They are true to their values. I love the people I work with across the company. I work with some awesome, talented, funny, dedicated staff. On a day-to-day basis there is a sense that we are working towards a grand, achievable vision and I proudly...

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    Cons

    We need more talented, passionate people to join our organization who will embrace our values to help us become America's leading primary care provider transforming care for the neediest populations.

    Advice to Management

    Keep hiring talented passionate people so we can continue to honor Seniors with affordable VIP care that delivers better health and who will be committed to bringing superior healthcare to moderate-to-low-income seniors with our vision which is to be America’s leading primary care provider, transforming care of the neediest populations and who believes in our mission which is to honor Seniors with affordable VIP care...

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    ChenMed2018-05-24
  8. Helpful (1)

    "Best Place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ChenMed full-time for more than 5 years

    Pros

    Great Leaders, responds quickly to our needs and ensures that we have the tools we need to succeed. Also extremely gratifying to put smiles on our seniors’faces daily. Love Accountability and Passion is demonstrated at all levels

    Cons

    Provider changes and turnover rates may be a con. However, leadership is aware and taking every measure to address these for positive outcomes for the staff and members.

    Advice to Management

    Over communication is not a bad thing. Please do it.

    ChenMed2018-05-24
  9. Helpful (14)

    "RUN FAR FAR AWAY!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Market Development Manager in New Orleans, LA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at ChenMed full-time for more than a year

    Pros

    Benefits with wellness discount are supurb

    Cons

    VERY VERY UNPROFESSIONAL!! Management is erratic. No consistent message. Comp plan prohibits reps from making money. Sales is not valued. Sales has to jump through hoops to get a sale. Have no control over the sale. Favoritism. Clinic staff do not want to work with sales. Company has bad reputation in the market. Insurance partners have bad impression of Chenmed/JenCare. Constant turnover in the whole company...most people...

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    Advice to Management

    Value your sales team and pay them fairly because they are the revenue generators

    ChenMed2018-06-16
  10. "Career not a job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Miami Gardens, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at ChenMed full-time for less than a year

    Pros

    Growth is there if you work hard enough. Good benefits.

    Cons

    Although they make it all about the "customer", at times it seems to be impulsive decisions that drive the top leaders and this can create chaos for those of us doing all the work. Don't bring religion into the workplace and create mantras when decisions are being made and employees are being ignored.

    Advice to Management

    Listen to your employees and poll them more often than every 8-9 months to determine what can truly be changed for the better and what can be eliminated.

    ChenMed2018-05-19
Found 159 reviews