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Chewy Reviews

65% Recommend to a Friend
Chewy CEO Sumit Singh
72% Approve of CEO
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Chewy CEO Sumit Singh
Sumit Singh
1,206 Ratings

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

  • "Good pay and very nice(in 205 reviews)
  • "Benefits are good and not expensive.(in 184 reviews)
  • "Great people to be around and they are open and willing to help when you ask.(in 157 reviews)
  • "19 hit Chewy trusted and allowed us to work from home.(in 71 reviews)
  • "great culture and diversity(in 60 reviews)
  • "Management is poor at best(in 171 reviews)
  • "If you get a bad manager, your future is limited and your time is running out.(in 69 reviews)
  • "Limited shift and time off availability ( weekends are only available off for night shift)(in 58 reviews)
  • "Behavior lends itself to favoritism and high school gossip.(in 55 reviews)
  • "Long hours but if you suck it up and make the best out of you'll be ok(in 53 reviews)

Ratings by Demographics

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Found 2,828 of over 3K reviews

Updated Sep 24, 2023

    1. Chewy - Customer Service  | Division of Chewy
      Sep 21, 2023
      Customer Service Voice Agent
      Current Employee, more than 1 year
      CEO Approval
      Business Outlook


      Great training, great team leads, work from home, great schedule, FANTASTIC benefits


      the pay could be a little higher for the amount of responsibility but other than that, I don't have any cons, honestly

      1. 1.0
        Sep 23, 2023
        Pharmacy Technician
        Current Employee, less than 1 year
        Goodyear, AZ
        CEO Approval
        Business Outlook


        Have a 60 hour UTO from day one. Health insurance, chewy discount.


        This is not a typical warehouse pharmacy and I am writing this review to emphasize this to others who have worked at a warehouse pharmacy. I first want to state, there is almost no Certified Technicians here, and I think there might be a reason for this. Most of the techs are techs in training who were pulled from the warehouse, never having pharmacy tech experience before. This is a very physically demanding job and is much more warehouse than pharmacy. 80% warehouse, 20% pharmacy. I feel like I was lied to by the recruiter, I was told there is many shifts to choose from, when in fact there is two shifts; Sunday -Wednesday and Wednesday - Saturday. When offered the shift I did not want the recruiter told me that other shifts are not usually hired into, when in fact a large group got hired recently into the other shift. I was also told the most physically demanding thing would be walking up to 2 miles a day and lifting around 25 lbs occasionally. This is not true, you will be doing a lot of bending, squatting, twisting, lifting and walking much more than 2 miles a day, for 10 hours. The recruiters will equivocate just to get you in the door.

      2. Join the Chewy team
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      Viewing 1 - 10 of 2,828 Reviews

      Chewy Reviews FAQs

      Chewy has an overall rating of 3.5 out of 5, based on over 2,972 reviews left anonymously by employees. 65% of employees would recommend working at Chewy to a friend and 59% have a positive outlook for the business. This rating has been stable over the past 12 months.

      According to anonymously submitted Glassdoor reviews, Chewy employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Chewy. This rating has been stable over the past 12 months.

      65% of Chewy employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Chewy 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

      According to reviews on Glassdoor, employees commonly mention the pros of working at Chewy to be career development, coworkers, benefits and the cons to be senior leadership, culture, management.

      Popular Careers with Chewy Job Seekers


      Popular Conversations

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      Interview Tips

      Feel free to post any interview questions you might be asked and I’ll help you compose an effective response :)


      Patient Care Coordinator

      I have an interview in a few days for HR Assistant at a home care agency. Any tips or advice on what they would ask me? (no experience btw)



      Hi everyone, I’m nearing the end of the hiring process with two jobs and I’ve received an offer from one. I’ve been trying to hold out for the other one but at this point, I need to accept an offer if I have it. Any advice on how to professionally reach out one last time to try and get answers on the status of a hiring decision?


      Melissa Magri

      Hello everyone!!! After your first phone call with the ICON recruiter, how long did you wait for feedback? I hope my interview went well.... thanks!!


      Glassdoor has 2,972 Chewy reviews submitted anonymously by Chewy employees. Read employee reviews and ratings on Glassdoor to decide if Chewy is right for you.