Chicago School of Professional Psychology Reviews | Glassdoor

Chicago School of Professional Psychology Reviews

Updated March 21, 2017
47 reviews

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3.2
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47 Employee Reviews

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  1. Helpful (9)

    "Keeping Up with The Who..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Former Employee in Los Angeles, CA
    Former Employee - Former Employee in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Chicago School of Professional Psychology full-time (More than 3 years)

    Pros

    Working here, you will encounter great people! There is great flexibility, time to mingle with co-workers and excellent time off.

    Cons

    Extremely poor communication on the upper management level. The agenda here is to act first and think about the consequences later. Do your research before ever considering to work here.

    Very high turn over on every level. The average person only stays about 1.5 years or less. Some faculty has been here longer.

    No real integration into the culture. All of the information received about the organization is outdated. And the morale is pretty much in the garbage.

    Note: This is an extremely political place. I know some places can be. But beware and prepare if you ever consider wanting to work here. This is a great example of a bait and switch organization.

    Advice to Management

    Stop hiring mediocre people and then a few months later, promote them to higher level positions. There are people in positions here that have no idea what it means to a true leader or innovator. TCSPP could flourish if they found a way to retain real talent and believe in their own mission and vision-not just the money.

    No originality in this day and age...could have been one of the greatest but I see this school being taken over in the very near future.


  2. Helpful (10)

    "Top Heavy Org."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at Chicago School of Professional Psychology full-time (More than 8 years)

    Pros

    Flexible work schedule and working w/ the students.

    Cons

    You do not matter if you have "Staff" connected to your name. Years of service mean nothing to this institution--you will be tossed aside like yesterday's garbage.

    Advice to Management

    Change the current administrative infrastructure!


  3. Helpful (9)

    "A For-Profit Masquerading as a Non-Profit"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Faculty in Chicago, IL
    Former Employee - Faculty in Chicago, IL
    Doesn't Recommend
    Negative Outlook

    I worked at Chicago School of Professional Psychology full-time (More than a year)

    Pros

    TCSPP is a regionally accredited institution - for now.

    Cons

    I did not detect a serious interest in the well-being or development of students. Instead, there was a serious interest in "retaining" students. Administrators run TCS like a corporation. Faculty members have little or no influence on how teaching actually happens. Faculty are broken into numerous categories to divide the faculty. Faculty are not invited to join a faculty senate or any similar body. Department faculty meetings focus on "numbers", rather than on real issues. Many faculty members, and the president, are former graduates. About 50% of the people who work at TCS are graduates of TCS. That means that a lot of them are used to the non-academic atmosphere and are completely unmotivated to move the institution in a positive direction. They think that things are fine.

    Advice to Management

    Run TCS like a college and not like the University of Phoenix megacorporation.


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  5. Helpful (8)

    "Don't bother applying here"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at Chicago School of Professional Psychology full-time (More than 3 years)

    Pros

    Coworkers and faculty are nice, but bitter at this point.

    Cons

    This school is a cash cow for TCS Education, and is treated as such. Money is put into this school only if the right person at the right administrative level complains at the right time, otherwise the school is left to fall apart. Just take a look at the facilities. Most bathrooms are broken or have faulty faucets or no soap and the AV in the classrooms is from the 80s and falling off the walls (literally). Take a walk over to TCS Education and you'll discover where the coffee, tea and hygienic food supplies are kept. Take a look at the Glassdoor salary reviews of the two organizations and you'll discover that salaries for the SAME JOB at the Chicago School are at least $5K lower than at TCS Education. All the money that students at the Chicago School are paying for their education goes to funding ‘acquisitions’ of new schools under the TCS Education umbrella. Most positive online reviews of any of the TCS affiliated schools are artificial, and written by their social media strategist and other staff members. I know most of the reviews on this page are very negative, but I can confirm that they’re also honest. Management won’t value you as an employee, they promote to fill positions rather than to advance the organization and they will wring every cent out of faculty, junior level employees and students. If you’re looking to work at a genuine not-for-profit, keep looking.

    Advice to Management

    Congratulations on slowly destroying a worthy mission.


  6. Helpful (4)

    "Revolving door employer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Chicago School of Professional Psychology part-time

    Pros

    None. This place has no redeeming qualities.

    Cons

    No opportunities for advancement & wasteful spending habits.


  7. Helpful (2)

    "Can't Recommend. At all."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at Chicago School of Professional Psychology full-time (More than 3 years)

    Pros

    Good benefits. Very good, up-to-date technology to do your job.

    Cons

    Constant change of managers and key personnel, policies designed to squeeze the last dime out of student pockets, academic quality secondary to profit-making, poor executive management.

    Advice to Management

    Change the top executive management and put academic quality and students first.


  8. Helpful (3)

    "Don't appreciate their employees or pay them what they're worth"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Los Angeles, CA
    Former Employee - Anonymous Employee in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook

    I worked at Chicago School of Professional Psychology (More than a year)

    Pros

    Some of the people are really great at the Los Angeles campus. They have a 403B and invest 7% for you, which is great!

    Cons

    They don't pay employees (not including upper management) enough for all they ask them to do. Upper management does not have a strong leader that trusts the employees under them. The policies change weekly it seems. I was told numerous times that certain things would happen to increase my salary, none of which ever happened.

    I did the work of probably 3 people and was not compensated appropriately, or appreciated quite frankly. My salary was around $15K lower than what people in my position make at other companies.

    Advice to Management

    Upper management needs a leader that trusts them to do their jobs correctly. Having a lot of important meetings doesn't matter if the people don't have time to complete what they've been assigned to do. This is the norm unfortunately. Need to streamline the work load and have less micromanaging.


  9. Helpful (3)

    "Stay Away"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Chicago School of Professional Psychology (More than 3 years)

    Pros

    Location. It's really close to the L, so one could escape easily at the end of the day.

    Cons

    Pretty much everything else. Incredibly high turnover. Nepotism, favoritism. Promotion based on personal relationships, not on skills, education, or experience. Unbelievably hostile co-workers. The school prides itself on teaching students to be "professional", but is unable to support this behavior in its staff and faculty.

    By increasing the number of degree programs without corresponding job opportunities, the school takes money from students with empty promises. Lies about licensure requirements and degree viability. Purchases failing schools to add to their collection of disparate degree programs. Well on their way to becoming the next University of Phoenix, a shady, for-profit house of lies.

    Advice to Management

    Focus on admitting, educating, and graduating the highest level of students. Stop padding your enrollment numbers with fake degrees, like the non-licensure forensic program, the EdD school psychology program, and all of the online programs. Hire administrators that have management experience. Take a close look at departments and positions with high turnover. Treat your employees with respect. Act like a higher education institution, not a degree hoarding house. Get it together, or keep getting sued.


  10. Helpful (3)

    "A For-Profit School Masquerading as a Nonprofit"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    Campuses are well located in the heart of their respective cities. Decent benefits including a pretty generous 403B contribution/match. Some good people and quality faculty members who do care about students.

    Cons

    Poorly managed organization from the top down with little autonomy from the school's holding company, TCS education system, which recently changed its acronym to reduce suspicion that it is indeed the holding company calling the shots. The work environment is toxic and fiercely political. Favoritism runs rampant and business practices are questionable if not unethical, ranging from accreditation issues to terrible HR practices. I also had a moral issue working for a school that pretends to be a mission based nonprofit, while operating as a for profit enterprise that saddled students (many of whom are minority) with crushing debt for programs that led to sometimes bleak employment prospects. The school's president has no idea how to run a school, but collects generous pay that would make president's of more legitimate institutions envious. The fact that this organization maintains tax exempt status is baffling, but I guess I should give it credit for being savvy enough to fool the IRS.

    Advice to Management

    Clean house before the ship completely sinks. Stop emulating the poor business practices of for profit competitors that have gone nearly bankrupt. Respect and acknowledge the staff that actually keep the school running and provide them with the resources they need to do their jobs effectively. Start promoting people who have business acumen as opposed to those who toe the company line.


  11. Helpful (6)

    "TCS, not the best"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Student Services Advisor in Chicago, IL
    Current Employee - Student Services Advisor in Chicago, IL
    Doesn't Recommend

    Pros

    The entry-mid level staff at TCS is wonderful. They are all intelligent, engaged, and focused on making the student experience a better one. There is a lot of networking to be done with the staff. Every third Thursday, the School hosts a beer/wine/appetizer happy hour from 4-5. It's a great way to mingle with other departments. They also offer "summer hours" which is 8 work ours off every 2 weeks in June & July.

    Cons

    Organizationally, it's very top heavy and departments are run by people who have little to know exposure/experience in higher education. Unless you work in the academic side, do not expect a promotion or recogniztion of your skills and accomplishments. Those in the services side of the fence, are often compared to flight attendants and expected to act as such. I was told that "teaching only happens in the classroom" and that anyone else should not try to educate students - virtually sending ancillary and student services back into the dark ages. There is no support for professional development and no room for mobility. THe pay here is the lowest I've ever seen in higher education.

    Advice to Management

    Appreciate your staff tangibly with a bonus/raise structure and have a look at the pay for your entry level employees. Support employees and increase their morale as they are charged with the retention of your students. Train management as needed and stop congratulating those that do poor work.



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