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Chicago Transit Authority

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Chicago Transit Authority

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Chicago Transit Authority Reviews

Updated Jun 27, 2022

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Found 337 of over 387 reviews

3.2
60%
Recommend to a Friend
49%
Approve of CEO
Chicago Transit Authority President Dorval R. Carter, Jr. (no image)
Dorval R. Carter, Jr.
51 Ratings

Top Review Highlights by Sentiment

Pros
  • "Good pay and plenty of overtime(in 40 reviews)
  • "Benefits are great for older worker(in 27 reviews)
  • "Overall most of the employees are good people to work wiht or for.(in 19 reviews)
  • "Great benefits and competitive salary.(in 9 reviews)
  • "Coworkers are great(in 7 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Chicago Transit Authority and is not affected by filters.

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  1. 5.0
    Current Employee, more than 10 years

    Great Company to work for.

    Apr 8, 2022 - Senior Manager in Chicago, IL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Benefits, Salary and great experience.

    Cons

    Working with the public can be challenging.

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  2. 3.0
    Current Employee

    Great job

    Jun 27, 2022 - Driver 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Driving around the city, learning new locations and events.

    Cons

    Terrible hours being on the the board. A lack of sleep to 8 hours in between hours(The moment you sign of you have eight hours to come back to work) Once you go full-time you have rotating hours it becomes even worse

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  3. 3.0
    Former Employee, more than 8 years

    My experience at cta

    Jun 22, 2022 - Car Repairman in Chicago, IL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Stick it out retirement after 20 years

    Cons

    human feces on #1 drawbar not sterilized or removed properly . Bathrooms plugged up overflowing on regular basis.

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  4. 3.0
    Former Employee

    Challenging

    Jun 21, 2022 - Assistant Payroll Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great income ability to make six figures in overtime!

    Cons

    Never close, so expect to work holidays and weekends the first 5 Years or more.

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  5. 5.0
    Current Employee

    Do you have to work the day before and the day after to receive holiday pay

    May 27, 2022 - Laborer 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great company to work for

    Cons

    I would like to know if I have to work the day before in the day after to receive holiday pay

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  6. 5.0
    Current Employee, more than 10 years

    Great company to work for if you’re flexible and can adapt to change

    May 25, 2022 - Project Manager in Chicago, IL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great benefits and competitive salary. Job growth opportunities are exceptional. Great stability.

    Cons

    Pay is based on your title. All training is on the job training. Work life balance is not a priority in departments providing 24-hour support.

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  7. 4.0
    Former Employee, more than 10 years

    Steady place

    May 19, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Steady paycheck ,great benefits pension

    Cons

    Dealing with the public management has favorites

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  8. 3.0
    Former Employee, more than 1 year

    Some what decent work/ social life

    May 31, 2022 - Customer Service Assistant in Chicago, IL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good, Social life and work balance even on the board

    Cons

    Weak starting pay, Ghetto Manager's and difficult customers

    1 person found this review helpful
  9. 1.0
    Current Employee, more than 10 years

    Ego, ignorance and out of touch!

    Jun 21, 2022 - Manager in Chicago, IL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good on time pay, and medical insurance Manager 1’s for Rail, Administrative and Customer service get the same salary but the transportation managers work the hardest, cover the entire routes, restore service, operates trains, towers and equipment. Also they are required to work longer hours without compensation that’s not considered when increases and. bonuses are given! Schedules are created weekly based on who the General Manager likes.

    Cons

    Medical has large out of pocket cost, retirement age pushed to 65. Daily violence, delays and incidents. Expectations to provide normal service without manpower. Upper management who are out of touch ego driven and clueless . People make decisions who work 9-5 Monday to Friday with holidays OFF! No work family balance. 24 hour blue and redlines need to close down by 2am like the other routes. Privileged personnel worked from home while field person could not, did not and was not given the option. Oh and they still have vacation and received raises. The General managers undereducated, ego, power hungry and money driven. They penalize hard workers squeeze the already bare manpower so they can have bigger bonuses. They give opportunities based on nepotism. Two General managers one male and one female who should’ve been fired they are ill-equipped to hold their roles on the 24 hour routes.

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  10. 4.0
    Former Employee, more than 3 years

    Cool place to work if you love driving

    May 14, 2022 - Bus Operator 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    •Pay is good •not many jobs offer a pension

    Cons

    •work life balance •company politics

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Viewing 1 - 10 of 337 Reviews

Chicago Transit Authority Reviews FAQs

Chicago Transit Authority has an overall rating of 3.2 out of 5, based on over 387 reviews left anonymously by employees. 60% of employees would recommend working at Chicago Transit Authority to a friend and 34% have a positive outlook for the business. This rating has decreased by -4% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Chicago Transit Authority employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Chicago Transit Authority. This rating has improved by 6% over the last 12 months.

60% of Chicago Transit Authority employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Chicago Transit Authority 2.7 out of 5 for work life balance, 2.9 for culture and values and 3.6 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Chicago Transit Authority to be career development, coworkers, benefits and the cons to be workplace, culture, management.

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Chicago Transit Authority Photos

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Chicago Transit Authority photo of: CTA HQ
Chicago Transit Authority photo of: The Human Resources department organized a “lunch time giving” as a way to give back to those in need. Team members used their lunch break to prepare 100+ lunches to distribute at a local shelter.
Chicago Transit Authority photo of: Headquarters
Chicago Transit Authority photo of: Congratulations and thank you to these employees for their hard work and dedication year-round.
Chicago Transit Authority photo of: Clown Car

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