Chicago Transit Authority Reviews

Updated Jun 15, 2021

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Found 272 of over 306 reviews

3.5
77%
Recommend to a Friend
60%
Approve of CEO
Chicago Transit Authority President Dorval R. Carter, Jr. (no image)
Dorval R. Carter, Jr.
29 Ratings
Pros
  • "Good benefits & a pension plan(in 17 reviews)

  • "only pro is free transportation(in 16 reviews)

  • Cons
  • "Cta allows the public to disrespect the operators(in 18 reviews)

  • "If you're part time you don't get holiday or overtime pay(in 9 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee, more than 5 years

      Great working for the transit.

      Mar 26, 2021 - Full Time Bus Operator in Chicago, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Love interacting with the general public great scheduling

      Cons

      Job is not suitable for outgoing people that cannot commit to work

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    2. 3.0
      Current Employee

      It’s not for everybody

      Jun 15, 2021 - School Bus Driver in Chicago, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The money is ok but you don’t see all of it

      Cons

      Dealing with the public can be harsh

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    3. 4.0
      Current Employee, more than 5 years

      Great Team

      Apr 24, 2021 - Senior Treasury Analyst in Chicago, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great team to work with. No drama or hostilities. Everyone is so accommodating. Good job security and is quite laid-back during slow seasons.

      Cons

      Benefits are lacking, especially if you're just starting. No employer-matching. You'll need to remain with the organization for 10 years to be vested in their pension. Turn-over is high especially for the younger white-collar demographics. CTA is not a long-term career for many within this demographic. However, for many, it is a stepping stone.

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    4. 3.0
      Current Employee

      Looking for full time, think again...

      Jun 12, 2021 - Customer Service Assistant in Chicago, WI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible schedule and days off

      Cons

      No plan to become full time!

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    5. 4.0
      Current Employee, more than 1 year

      Working During Pandemic

      Apr 9, 2021 - Part-Time Bus Operator in North Chicago, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good pay, decent benefits - no dental, easy job, crazy schedule but can adjust to it- if you have kids it may not be for you

      Cons

      Management, no sick day allotment, have to use FMLA to get a day off, no set schedule (ex. 9-5 M-F) if you like set days this isn't for you

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    6. 4.0
      Current Employee

      CTA is ok

      May 13, 2021 - Bus Maintenance in Chicago, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Okay Pay for the industry

      Cons

      There are with leave problems

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    7. 3.0
      Former Employee, more than 3 years

      Hard work for not enough Compensation

      Jun 2, 2021 - Coordinator in Chicago, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Well Recognized company, friendly co workers

      Cons

      long hours, rushed deadlines, rushed changes

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    8. 4.0
      Current Employee, more than 10 years

      Repairman

      Apr 27, 2021 - Car Repairman in Chicago, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Always have a job pay is good.

      Cons

      None nice place to work at.

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    9. 5.0
      Current Employee, less than 1 year

      Great start to an I/O career

      Feb 28, 2021 - Talent Assessment and Analytics Specialist in Chicago, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      A team of experienced IO psychologists dedicated to effective, sustainable change at a governmental agency. Great real world experience for the beginning of a career in IO Psychology. Great benefits. Good work-life balance in the remote work world.

      Cons

      Not a great opportunity for upward mobility/salary increase. Most likely will use this job to bounce to another within 3 years. Some outdated software/technology to work with. Slow changing organization.

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    10. 5.0
      Current Employee, more than 5 years

      Decent job

      Apr 6, 2021 - Rail Car Repairman in Chicago, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Manageable work load Fair pay awesome co-workers

      Cons

      Some managers micro manage at times, Also a ton gets taken out of your paycheck for various things.

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