Chicago Transit Authority Reviews | Glassdoor

Chicago Transit Authority Reviews

Updated September 7, 2017
157 reviews

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2.8
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
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Terry Peterson
58 Ratings

157 Employee Reviews

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Pros
  • Great pay, good benefits over all good place to work (in 12 reviews)

  • Decent pay and benefits, free transportation (in 11 reviews)

Cons
  • Varying work schedules, only part time (in 8 reviews)

  • Pay is low, not given the same progressive pay as all other workers, full time or part time (in 6 reviews)

More Pros and Cons

  1. "It's alright"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Chicago Transit Authority part-time

    Pros

    Easy work and management is kind of cool

    Cons

    If you're part time you don't get holiday or overtime pay


  2. "Customer Service Assistant"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chicago Transit Authority part-time

    Pros

    Not too many pros with this position

    Cons

    Not knowing what you're going to work until the day before
    Paying the union the same amount as full-time employees
    Making twice to triple times less than the Representatives who do the same exact job

  3. "Great Opportunity and Great People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Chicago Transit Authority full-time

    Pros

    Experience you can't find other places. Family feeling at many times.

    Cons

    Hard schedules as a new manager. Sometimes stuck in the past.

    Advice to Management

    Provide more pre-plannning with schedules.


  4. "Its a dumpster fire,nepotism is rampant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Assistant in Chicago, IL
    Current Employee - Customer Service Assistant in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Chicago Transit Authority part-time (More than a year)

    Pros

    Free public transportation and discounts when in uniform,other then that there are no other perks this was a great job in the past.

    Cons

    Low pay,over zealous management,outdated workplace policies. Hard to get days off unless you have high seniority or grease the right palms.

    Advice to Management

    Dont forget where you came from.


  5. "Get out and run away"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Chicago Transit Authority full-time (More than 8 years)

    Pros

    You have a job period

    Cons

    You will hate this job


  6. "Intern"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Big team to earn from, good people

    Cons

    Low working efficiency, decision making at times can be slow


  7. "CTA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Chicago Transit Authority part-time

    Pros

    Very friendly environment and very fun people

    Cons

    Long hours and schedule fluctuates especially if you dont have seniority

  8. "CFO"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Chief Financial Officer in Chicago Heights, IL
    Former Employee - Chief Financial Officer in Chicago Heights, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Chicago Transit Authority full-time (More than a year)

    Pros

    great team, cool products, trains

    Cons

    politics, stops progressive projects, slow

    Advice to Management

    carry on forward with new projects


  9. "Change"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bus Operator in Chicago, IL
    Current Employee - Bus Operator in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Chicago Transit Authority (More than 10 years)

    Pros

    Decent pay ability to pick schedule.

    Cons

    Horrible bosses and treatment of employees.

    Advice to Management

    Remember operators are people with families and lives outside of the CTA.


  10. Helpful (1)

    "Bus Operator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bus Operator in Chicago, IL
    Current Employee - Bus Operator in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Chicago Transit Authority full-time (More than 3 years)

    Pros

    Good retirement plan if you put in the work

    Cons

    HTC trust is bleeding us, insurance plans is too high for a company of this size, workday is spread it out too far 12 and a half hour work days for only working 8 to 10 hours a day.

    Advice to Management

    Stop hiring outside people to do a job that have no experience about transportation, you would not want a surgeon that had no experience to operate on you so why hire an outside person has no CDL to supervise people with CDLs.


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