Chicagoland Smile Group Reviews
Updated Jan 17, 2023
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- Former Employee, more than 3 years★★★★★
Pros
Awesome place to work at
Cons
No complaints on my end
- Former Employee★★★★★
Pros
Awesome dentist Great location and events
Cons
Very low pay Little room for growth
- Former Employee, more than 3 years★★★★★
Don’t know how to manage anything
May 15, 2021 - Dental Assistant in Palatine, ILRecommendCEO ApprovalBusiness OutlookPros
There isn’t any. HORRIBLE place to work at
Cons
This place is disorganized. Horrible management. They have their own clicks and if they don’t like you they’ll fire you for no reason or they’ll push your buttons so you can quit on your own. They don’t care about patients calls patient a.. holes and delete appointments of the schedules just so someone won’t write them a bad review! It’s about quantity not quality.
Continue reading - Former Employee★★★★★
Pros
None at all to speak of
Cons
Top to bottom terrible decision making
- Current Employee, more than 1 year★★★★★
Nice place to work
Feb 5, 2021 - Dental Hygienist in Orland Park, ILRecommendCEO ApprovalBusiness OutlookPros
Nice management and nice work environment
Cons
Sometimes it can get real busy !
Continue reading - Former Employee, less than 1 year★★★★★
High turnover failing business
Mar 2, 2020 - Revenue Cycle Manager in Chicago, ILRecommendCEO ApprovalBusiness OutlookPros
-Well there's a coffee and water machine.
Cons
-Extremely high turnover rate. No one's been with the company for more than a few years. In a few months I watched an alarming amount (12 individuals) of upper management leave or get fired abruptly. -The benefits are appalling no 401k matching, overpriced healthcare, five whole days PTO a year, no pay for maternity leave. They do not care about their employee retention at all. -They rapidly acquire dental offices without any concern for delivering the promised results to their physicians or patients. Multiple providers shared with me their upset about the massive looming AR. Some dentists confided in me and asked if I thought based on the contracting they have a chance at collecting when they depart soon. -The looming AR is enormous yet two people are employed to help follow up on it currently. -The culture is very toxic! HR actively invalidated multiple employee experiences presented to them. There's a clique in support center management who breadcrumb essential information so standard operating procedures can't be created. Anyone new they do not accept they spend everyday deforming the person's character by copying the whole upper management team on any mistake made despite the fact they were in charge of training. -Everyday you come in wondering what stupid new idea upper management will deploy to justify their own presence in the failing company. -The investment partners are heavily involved in the failing business and what they say goes at the end of the day. -No promotion from within ever happens.
Continue reading - Current Employee★★★★★
I have been a full time employee with Chicagoland Smile Group for over a year.
Mar 23, 2018 - Anonymous EmployeeRecommendCEO ApprovalBusiness OutlookPros
Having been in private practice for over 35 years, the idea of working for a DSO was exciting yet intimidating. With Chicagoland Smile Group, I have found that the support and camaraderie within the organization has been truly valuable to me. In my 35 + years experience in the dental field I have been exposed to just about everything you could expect, but there is always something new to learn, and Chicagoland Smile Group has been a great teacher. The support system that Chicagoland Smile group has in place has made it easy for me to fulfill my responsibilities, and has also allowed me and my team to focus on what's most important, patient care.
Cons
As with any new company, there will be growing pains, and adding necessary employees needs to be a priority at this point. Information is sometimes slow to trickle down, but that is a work in process.
Continue reading - Former Employee★★★★★
Pros
They provide some benefits, vacation days and holiday pay.
Cons
They care very little about their employees. They do not care about whether you have kids or a life outside of work, they just want to work you like crazy until you’re completely burned out. They are more concerned with obtaining more offices instead of maintaining and growing their existing offices. More concerned about production than patient care. Compensation is low. They do not provide enough time for patient appointments. High turn over rate with staff members. Management is very demeaning and rude- they never give encouragement.
Continue reading - Current Employee, more than 1 year★★★★★
Great place for growth.
Mar 15, 2018 - Administrative in Chicago, ILRecommendCEO ApprovalBusiness OutlookPros
Very growth-oriented culture with clearly-outlined goals and objectives for the entire organization. Leadership is truly focused on enabling clinicians to provide excellent patient care. Atmosphere of learning & development.
Cons
We're all learning as we go, which can be frustrating at times...but everyone is in it together.
Continue reading - Current Employee, less than 1 year★★★★★
Great Employment with Great Opportunity
Apr 12, 2018 - Office ManagerRecommendCEO ApprovalBusiness OutlookPros
This group is constantly working to be the best company that they can be. Constantly growing, hiring, and innovating ways to give the best patient care. This company truly cares about being the best they can for their employees and their patients.
Cons
As we grow, communication between higher and lower management becomes more difficult. However, they take feedback well and are having weekly and monthly meetings to improve.
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Chicagoland Smile Group Reviews FAQs
Chicagoland Smile Group has an overall rating of 3.8 out of 5, based on over 26 reviews left anonymously by employees. 61% of employees would recommend working at Chicagoland Smile Group to a friend and 57% have a positive outlook for the business. This rating has been stable over the past 12 months.
61% of Chicagoland Smile Group employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Chicagoland Smile Group 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.5 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Chicagoland Smile Group to be benefits, coworkers, career development and the cons to be senior leadership, culture, management.
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