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Chicagoland Smile Group

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Chicagoland Smile Group

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Chicagoland Smile Group Reviews

Updated Jan 17, 2023

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Found 25 of over 26 reviews
3.8
61% Recommend to a Friend

Found 25 of over 26 reviews

3.8
61%
Recommend to a Friend

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  1. 5.0
    Former Employee, more than 3 years

    Great!

    Apr 15, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Awesome place to work at

    Cons

    No complaints on my end

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  2. 3.0
    Former Employee

    Ok place to work

    Jan 17, 2023 - Financial Coordinator 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Awesome dentist Great location and events

    Cons

    Very low pay Little room for growth

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  4. 1.0
    Former Employee, more than 3 years

    Don’t know how to manage anything

    May 15, 2021 - Dental Assistant in Palatine, IL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    There isn’t any. HORRIBLE place to work at

    Cons

    This place is disorganized. Horrible management. They have their own clicks and if they don’t like you they’ll fire you for no reason or they’ll push your buttons so you can quit on your own. They don’t care about patients calls patient a.. holes and delete appointments of the schedules just so someone won’t write them a bad review! It’s about quantity not quality.

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  5. 2.0
    Former Employee

    Terrible Leadership

    Jul 5, 2021 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    None at all to speak of

    Cons

    Top to bottom terrible decision making

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  6. 5.0
    Current Employee, more than 1 year

    Nice place to work

    Feb 5, 2021 - Dental Hygienist in Orland Park, IL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Nice management and nice work environment

    Cons

    Sometimes it can get real busy !

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  7. 1.0
    Former Employee, less than 1 year

    High turnover failing business

    Mar 2, 2020 - Revenue Cycle Manager in Chicago, IL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    -Well there's a coffee and water machine.

    Cons

    -Extremely high turnover rate. No one's been with the company for more than a few years. In a few months I watched an alarming amount (12 individuals) of upper management leave or get fired abruptly. -The benefits are appalling no 401k matching, overpriced healthcare, five whole days PTO a year, no pay for maternity leave. They do not care about their employee retention at all. -They rapidly acquire dental offices without any concern for delivering the promised results to their physicians or patients. Multiple providers shared with me their upset about the massive looming AR. Some dentists confided in me and asked if I thought based on the contracting they have a chance at collecting when they depart soon. -The looming AR is enormous yet two people are employed to help follow up on it currently. -The culture is very toxic! HR actively invalidated multiple employee experiences presented to them. There's a clique in support center management who breadcrumb essential information so standard operating procedures can't be created. Anyone new they do not accept they spend everyday deforming the person's character by copying the whole upper management team on any mistake made despite the fact they were in charge of training. -Everyday you come in wondering what stupid new idea upper management will deploy to justify their own presence in the failing company. -The investment partners are heavily involved in the failing business and what they say goes at the end of the day. -No promotion from within ever happens.

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    2 people found this review helpful
  8. 5.0
    Current Employee

    I have been a full time employee with Chicagoland Smile Group for over a year.

    Mar 23, 2018 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Having been in private practice for over 35 years, the idea of working for a DSO was exciting yet intimidating. With Chicagoland Smile Group, I have found that the support and camaraderie within the organization has been truly valuable to me. In my 35 + years experience in the dental field I have been exposed to just about everything you could expect, but there is always something new to learn, and Chicagoland Smile Group has been a great teacher. The support system that Chicagoland Smile group has in place has made it easy for me to fulfill my responsibilities, and has also allowed me and my team to focus on what's most important, patient care.

    Cons

    As with any new company, there will be growing pains, and adding necessary employees needs to be a priority at this point. Information is sometimes slow to trickle down, but that is a work in process.

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    2 people found this review helpful
  9. 1.0
    Former Employee

    Dental Hygiene

    Feb 4, 2018 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    They provide some benefits, vacation days and holiday pay.

    Cons

    They care very little about their employees. They do not care about whether you have kids or a life outside of work, they just want to work you like crazy until you’re completely burned out. They are more concerned with obtaining more offices instead of maintaining and growing their existing offices. More concerned about production than patient care. Compensation is low. They do not provide enough time for patient appointments. High turn over rate with staff members. Management is very demeaning and rude- they never give encouragement.

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    3 people found this review helpful
  10. 5.0
    Current Employee, more than 1 year

    Great place for growth.

    Mar 15, 2018 - Administrative in Chicago, IL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Very growth-oriented culture with clearly-outlined goals and objectives for the entire organization. Leadership is truly focused on enabling clinicians to provide excellent patient care. Atmosphere of learning & development.

    Cons

    We're all learning as we go, which can be frustrating at times...but everyone is in it together.

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    2 people found this review helpful
  11. 5.0
    Current Employee, less than 1 year

    Great Employment with Great Opportunity

    Apr 12, 2018 - Office Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    This group is constantly working to be the best company that they can be. Constantly growing, hiring, and innovating ways to give the best patient care. This company truly cares about being the best they can for their employees and their patients.

    Cons

    As we grow, communication between higher and lower management becomes more difficult. However, they take feedback well and are having weekly and monthly meetings to improve.

    Continue reading
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Chicagoland Smile Group Reviews FAQs

Chicagoland Smile Group has an overall rating of 3.8 out of 5, based on over 26 reviews left anonymously by employees. 61% of employees would recommend working at Chicagoland Smile Group to a friend and 57% have a positive outlook for the business. This rating has been stable over the past 12 months.

According to anonymously submitted Glassdoor reviews, Chicagoland Smile Group employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Chicagoland Smile Group. This rating has been stable over the past 12 months.

61% of Chicagoland Smile Group employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Chicagoland Smile Group 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.5 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Chicagoland Smile Group to be benefits, coworkers, career development and the cons to be senior leadership, culture, management.

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Glassdoor has 26 Chicagoland Smile Group reviews submitted anonymously by Chicagoland Smile Group employees. Read employee reviews and ratings on Glassdoor to decide if Chicagoland Smile Group is right for you.