Chick-fil-A Reviews | Glassdoor

Chick-fil-A Reviews

Updated November 16, 2018
4,545 reviews

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3.8
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4,545 Employee Reviews

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Pros
Cons
  • "It can be very fast paced throughout the entire day so you must be able to move on your toes in order to be successful" (in 123 reviews)

  • "You will have to potentially work long hours dealing with difficult people" (in 118 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (33)

    "Senior Administrator- Chick-Fil-A Support Center"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Administrative Assistant in Atlanta, GA
    Current Employee - Senior Administrative Assistant in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Chick-fil-A full-time (More than 5 years)

    Pros

    -I am treated as part of the team, not just the note taker
    - The Cathy family encourages focus on relationships and practices that as well
    - I feel valued
    - This company invests in my career development
    - I am able to choose professional development (yearly allowance)
    - Managers are encouraging and supportive
    - Freedom to work how I need to, to be the most productive
    - Profit Sharing
    - Consistent sales growth
    - High effort by management to educate all Inc. employees on understanding the restaurant business. T

    Cons

    Job "Paths" are not always clear, but they are working on improving that.


  2. "Team member"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Chick-fil-A part-time

    Pros

    Such kind people to work with. Take great care of me.

    Cons

    Wish it was easier to move up.

    Advice to Management

    Keep being excellent.

  3. "One of the best fast-food jobs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Chick-fil-A full-time

    Pros

    Chick-fil-A really cares about its etiquette and customer service, and it really shows on your first day at work. They take the time to train you on how to properly interact with customers, and everyone around you is there to support and help you. I remember that they especially drill the saying "My pleasure" into your head until its practically instinct. The environment is uplifting and cheerful as everyone seems to enjoy what they do. It is a great chance to really hone on your communication and teamwork skills for your future.

    Cons

    Some days, especially weekends, can get very hectic and crowded, so you may have to be continuously working without any rest during those times.


  4. "Crew Member"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Chick-fil-A full-time

    Pros

    Honestly all the perks you could possibly think of! The staff and managers were nice and you get to enjoy one free meal a day!

    Cons

    None honestly everything was pretty much fine

    Advice to Management

    Keep up the great work!


  5. "It was ok..."

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Chick-fil-A part-time

    Pros

    Good food, good training, good co-workers

    Cons

    Inexperienced owner was my only issue...


  6. "Amazing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    I worked at Chick-fil-A part-time

    Pros

    Great job for young students

    Cons

    Nothing, love working here as a high-schooler


  7. "team leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Chick-fil-A full-time

    Pros

    Great environment. Chick-fil-a cares about it's employees,and it's customers. Opportunities for employees that want to make a care,in Chick-fil-a.

    Cons

    I can think of no cons.

    Advice to Management

    Always look for talent with in,and help them grow.

  8. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Crew Member in Worcester, MA
    Current Employee - Crew Member in Worcester, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Chick-fil-A full-time (Less than a year)

    Pros

    Decent pay, nice workers, clean environment

    Cons

    Lots of work, always on feet


  9. "Best fast food restaurant to work at"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Chick-fil-A part-time

    Pros

    Great management
    Great benefits
    Scholarship for all students

    Cons

    Not the right place for you if you don't like to smile.


  10. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Chick-fil-A full-time

    Pros

    Respectful coworkers and a good environment

    Cons

    Can get busy at certain times


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