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    Chick-fil-A Reviews

    Updated December 9, 2018
    4,594 reviews

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    3.9
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    Chick-fil-A CEO Dan T. Cathy
    Dan T. Cathy
    2,207 Ratings
    Top CEO 2018

    Employee Reviews

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    Pros

    • "It's a great place to develop customer service skills" (in 285 reviews)

    • "Free food on every break, worth about" (in 256 reviews)

    Cons

    • "This is a fast paced work environment that could be stressful at times" (in 127 reviews)

    • "You will have to potentially work long hours dealing with difficult people" (in 118 reviews)

    More Pros and Cons
    1. Featured Review

      Helpful (37)

      "Senior Administrator- Chick-Fil-A Support Center"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Senior Administrative Assistant in Atlanta, GA
      Current Employee - Senior Administrative Assistant in Atlanta, GA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Chick-fil-A full-time (More than 5 years)

      Pros

      -I am treated as part of the team, not just the note taker
      - The Cathy family encourages focus on relationships and practices that as well
      - I feel valued
      - This company invests in my career development
      - I am able to choose professional development (yearly allowance)
      - Managers are encouraging and supportive
      - Freedom to work how I need to, to be the most productive
      - Profit Sharing
      - Consistent sales growth
      - High effort by management to educate all Inc. employees on understanding the restaurant business. T

      Cons

      Job "Paths" are not always clear, but they are working on improving that.

    2. "Hardworking Employees"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Team Member in Des Peres, MO
      Former Employee - Team Member in Des Peres, MO
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Chick-fil-A full-time (Less than a year)

      Pros

      - Excellent employee attitudes about work
      - Surrounded by positive, energetic, and wonderful people
      - Owner/operator is actively invested in each employee's career and future
      - Flexible hours
      - Free meal with every shift
      - Always get Sundays off
      - They're just all really good people

      Cons

      - Difficult to stand out when all employees are extremely dedicated and hardworking
      - You will be exhausted at the end of each shift, but it's a satisfying feeling
      - Low entry wage, but this is expected

      Advice to Management

      - Do not allow an owner/operator to own more than 1 store. This prevents them from not having their entire attention to their employees and quality.

      3. Join the Chick-fil-A team
      See Our Latest Jobs

    3. "great place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Team Member in San Angelo, TX
      Former Employee - Team Member in San Angelo, TX
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Chick-fil-A (More than a year)

      Pros

      friendly environment to work in

      Cons

      very picky about employee dress code

    4. "Cashier"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Neutral Outlook
      Approves of CEO

      I worked at Chick-fil-A part-time

      Pros

      Very good training , pay, and food

      Cons

      No cons awesome with everything great

      Advice to Management

      No advice needed management is nice and friendly

    5. "Good Company, Good People"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Catering Assistant in Baytown, TX
      Current Employee - Catering Assistant in Baytown, TX
      Recommends
      Neutral Outlook
      Approves of CEO

      I have been working at Chick-fil-A part-time (Less than a year)

      Pros

      Flexible Hours, friendly people, the staff cares about the employees

      Cons

      The work is menial, at the end of the day its just fast food.

    6. "CFA Review"

      StarStarStarStarStar
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at Chick-fil-A part-time

      Pros

      Chick-fil-A is a great first job for high school or college students looking to earn some money for school and to gain initial work experience.

      Cons

      The two locations I worked at both had a practice of hiring lots of part-time workers, so there may be competition for hours.

    7. "Great Job..but"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      Current Employee - Team Captain
      Current Employee - Team Captain
      Recommends
      No opinion of CEO

      I have been working at Chick-fil-A part-time (More than 3 years)

      Pros

      I've had a really good time here. They've been nice enough to keep me around even while I've been away at college. Your coworkers genuinely care about you and I've learned and advanced so much in this job. I got a sweet raise while I was home for the summer, and I love making connections with (nice) guests. I've gotten two scholarships, too!

      Cons

      It took me 2 years to get a raise to match my coworkers, and I didn't even realize I was making such a tiny amount of money for the type of work you have to do: standing outside in 90+ degree weather in the summer but 40-30 in the winter, dealing with really rude customers, being understaffed at night, etc. I was making less than people who had only been there a few months. They have since changed the way they do leadership but something that really made me mad and almost quit was someone who started at the same time as me, but was younger than me and had a terrible attitude, got moved up to a managerial position while I was still a team member making a meager wage.

      Advice to Management

      Move people up who truly deserve it and have something interesting to bring to the table. Move people up who really WANT it.

    8. "Its Alright"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Back of the House Team Member in Yorktown, VA
      Current Employee - Back of the House Team Member in Yorktown, VA
      Recommends
      Neutral Outlook
      No opinion of CEO

      I have been working at Chick-fil-A full-time (Less than a year)

      Pros

      Advancement
      Friendly
      Fast Paced
      Self Explanatory Positions

      Cons

      little to no incentive to stay.

    9. "From a kitchen guy"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Kitchen Employee in JAX Beach, FL
      Current Employee - Kitchen Employee in JAX Beach, FL

      I have been working at Chick-fil-A full-time (More than 3 years)

      Pros

      GREAT LEADERSHIP. Flexible hours and scheduling. Great people. Passionate people. Clean working environment. Great training.

      Cons

      Stressful and time focused.

      Advice to Management

      Keep being the best

    10. "Cashier"

      StarStarStarStarStar
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at Chick-fil-A part-time

      Pros

      Equal opportunity employer. Good food.

      Cons

      Drive was too far to only work 4 hours.

      Advice to Management

      None at this time.