Chick-fil-A Server Reviews | Glassdoor

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Chick-fil-A Server Reviews

Updated December 23, 2017
5 reviews

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4.8
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Pros
Cons
  • minimum wage if you have time to lean you have time to clean (in 107 reviews)

  • It's fast paced but no real cons (in 105 reviews)

More Pros and Cons

  1. "Waiter/ Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server/Waiter in Suffolk, VA
    Former Employee - Server/Waiter in Suffolk, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Chick-fil-A part-time (Less than a year)

    Pros

    The atmosphere is always pleasant. The staff really has your best interest at heart

    Cons

    If you're unable to satisfy the desires of customers and keep up with the fast paced environment, this isn't the job for you.

    Advice to Management

    Be willing to listen and understand your employees.


  2. Helpful (1)

    "It was a very up beat learning experience with great communication skills necessary"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Food Prep, Cook, Server, Cashier in Norcross, GA
    Former Employee - Food Prep, Cook, Server, Cashier in Norcross, GA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Chick-fil-A full-time (More than 3 years)

    Pros

    Lots of learning and people skills learned
    Leadership roles earned
    Fast pace on the spot work style
    Great place to work part time if in school or have another job
    Hours are sometimes given when hard work is shown
    You learn leadership and firmness

    Cons

    Not always fair in pay or salary
    Some employees who work less get paid more then the employees in the kitchen
    Kitchen employees work in hazardous conditions due to the same fast pace in necessary but some still get payed the same or even less then the employees just working registers and putting food in bags

    Advice to Management

    There should be a base payment for employees working in the kitchen, it is not equal to work in the front counter than it is to be hours filleting chicken and being over hot oil. I worked both and I can confirm that it’s not at all the same

  3. "Cashier/Server/Drive-Thru"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server/Busboy/Cashier/Food Prep in Corpus Christi, TX
    Former Employee - Server/Busboy/Cashier/Food Prep in Corpus Christi, TX
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Chick-fil-A part-time (More than a year)

    Pros

    I like it was very fast always busy nice people and stuff.

    Cons

    I didnt like the fact when we was short on people and we was busy and we needed more people.

    Advice to Management

    Management was alright people was nice


  4. "server/hostess"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server/Hostess/Cook in Oceanside, CA
    Former Employee - Server/Hostess/Cook in Oceanside, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Chick-fil-A full-time (Less than a year)

    Pros

    free meal a day, great hours, good pay, chances to move up.

    Cons

    rush hours are hectic, sometimes stay later than expected.

    Advice to Management

    Consider having employees either start sooner or hire more employees.


  5. "Best Fast Food in the Country"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Jonesboro, GA
    Current Employee - Server in Jonesboro, GA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Chick-fil-A (Less than a year)

    Pros

    Chick Fil A provides an environment that allows a person to learn more skills, have better food access during breaks, and has overall excellent people and characters to work with.

    Cons

    Its fast food so it can be stressful, messy, and tiring. Customer service is what runs the business, so be prepared to cater the needs of the nicest and/or most rude people you will ever meet.

    Advice to Management

    Provide a better reward system with perks. Nothing has to be too fancy or big, but free break food, hats, shoes, coupons, ect. would be nice for raising moral.