Chico's FAS Reviews | Glassdoor

Chico's FAS Reviews

Updated October 20, 2017
1,197 reviews

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1,197 Employee Reviews

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Pros
  • They understand the value of a work/life balance (in 50 reviews)

  • A great retail company to work for with great benefits and employee discount program (in 47 reviews)

Cons
  • For Chico's it's all about work and less about work life balance (in 49 reviews)

  • Upper management pretends to listen to sales teams' feedback but then they don't (in 79 reviews)

More Pros and Cons

  1. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Branson, MO
    Current Employee - Store Manager in Branson, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Chico's FAS full-time (More than a year)

    Pros

    Wonderful product, good technology, strong customer focus.

    Cons

    Very few store visits and very little training.


  2. "store manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager
    Former Employee - Store Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Chico's FAS full-time (More than 8 years)

    Pros

    ever changing inventory. love retail

    Cons

    there unrealistic. this company is trying to be something they are not

  3. Helpful (1)

    "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Sonoma, CA
    Former Employee - Retail Sales Associate in Sonoma, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Chico's FAS part-time (Less than a year)

    Pros

    Friendly co-workers and attractive atmosphere.

    Cons

    The stress of pushing additional items on customers was a big turnoff for me. Also, every day the sales clerks were made to place phone calls to previous and current customers, who were by and large very annoyed to receive the calls. I'm an excellent saleswoman, have owned my own shops, and found Chico's protocol to be far too pressure-driven. If you're twenty-four and just starting out in retail, you may enjoy the pace of Chico's. Those of us who are over fifty often feel overwhelmed by the frequent changes, the sales targets, and the frenetic pace at which we are expected to up-sell, even when a customer knows exactly what she wants, and that is ALL she wants on a particular day.

    Advice to Management

    Clearly you have a successful business model which works for you, but I would urge you to understand that professional sales persons have their unique personal styles. Let their own personalities and strengths shine, while incorporating Chico's policies as well of course. The practice of loading a pile of clothing over one's arm and taking it to the dressing room of a customer who is firm in the fact that she just wants a tee shirt that day is, I think, often a waste of time and energy. My overall experience was good, but I must say I was often exhausted and in physical pain from the lifting and shifting of mannequins, packed racks of clothing, and so forth. Please leave the lifting to the younger gals.


  4. "manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Chico's FAS full-time

    Pros

    people- amazing teams and customers

    Cons

    salary is not as competitive as other retailers


  5. "Great Place to work and grow your career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management in Fort Myers, FL
    Current Employee - Management in Fort Myers, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Chico's FAS full-time (More than 5 years)

    Pros

    Chicos FAS focuses on the internal and external customer. We have great associates who make this a great place to work .

    Cons

    Retail is a tough environment! If you don't like change then you won't love Chicos!

    Advice to Management

    Continue to listen to your customers and associates!


  6. Helpful (1)

    "Good, not great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager
    Former Employee - Assistant Store Manager
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Chico's FAS full-time (More than a year)

    Pros

    Good employee discount (except you can't use coupons)
    Great staff
    Visual merchandising was awesome
    Flexible schedule

    Cons

    Basically your entire paycheck goes back into the store if you shop a lot
    For managers, pay isn't great
    A lot of managers wouldn't actually manage because they were too busy taking sales
    Communication could be lacking depending on your district team
    Most employees had to be part time, and we would require they have open availability - which is impossible to have when they only work a couple of hours a day, a couple of days a week.

    Advice to Management

    As an assistant store manager, I would prefer to not sell and leave that to the sales staff. That would give me time to work on visual elements, merchandising, inventory, coaching, and customer service/support. However, the managers paycheck was affected by selling the same as sales staff (except we got a higher base pay). Full time managers should be paid an hourly rate and allow them to focus on the actual "manage"ment aspects of the job, rather than leaving those by the wayside to make sales.


  7. "Part time key holder."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Part Time Sales Associate in Lake Charles, LA
    Former Employee - Part Time Sales Associate in Lake Charles, LA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Chico's FAS part-time (More than a year)

    Pros

    Loved the merchandise, and my job.

    Cons

    Did not care for manager that would still hours . And not rotating the schedule fairly so everyone could make commission.

    Advice to Management

    Treat everyone the way you would want to be treated!

  8. "Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Management
    Current Employee - Store Management
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Chico's FAS full-time (More than a year)

    Pros

    Believes in work/life balance, incredible leadership and teams to work with, values based company

    Cons

    Minimal payroll for expectations given. Salary not always competitive with similar jobs


  9. "Job interview"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Current Employee - Sales Associate in Tallahassee, FL
    Current Employee - Sales Associate in Tallahassee, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Chico's FAS part-time (Less than a year)

    Pros

    I applied online and got an interview the very next day

    Cons

    They need to raise the salary

    Advice to Management

    Need to hire people with less experience in order to give them a chance


  10. Helpful (2)

    "Store manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager
    Current Employee - Store Manager
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Chico's FAS full-time (More than 3 years)

    Pros

    Amazing life balance . Wonderful employees as well as customers.

    Cons

    Did not take care of its employees biting a disaster. During hurricane season did not pay its employees when evacuating like many retailers do.


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