Child and Family Services Agency Reviews | Glassdoor

Child and Family Services Agency Reviews

Updated February 15, 2019
17 reviews

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2.6
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Child and Family Services Agency Director Brenda Donald
Brenda Donald
3 Ratings

Employee Reviews

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  1. "Contract Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Child and Family Services Agency full-time (More than 5 years)

    Pros

    Great work environment, cool people to work with.

    Cons

    Seeing our most vulnerable (children) in terrible situations.

    Advice to Management

    Continue to work with subordinates and elevate them to be their best.


  2. "It is what it is...."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Social Worker in Washington, DC
    Current Employee - Social Worker in Washington, DC
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Child and Family Services Agency full-time (More than 5 years)

    Pros

    Benefits; work experience; flexible

    Cons

    Child welfare; high caseloads; demanding; stressful; non-supportive managers. Great if you are fresh out of college.

    Advice to Management

    Hire more social workers

  3. "Great place to start"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Social Worker
    Current Employee - Social Worker
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Child and Family Services Agency (More than 10 years)

    Pros

    Competitive salary, great benefits, close to public transportation

    Cons

    top heavy management that aren't social worker; unethical work environment; lack of communication from the top down; too often catering to the community when it's not in the best interest of the child; expects employees to work without extra compensation; poor work life balance


  4. "Staff are not valued"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Program Manager in Washington, DC
    Former Employee - Program Manager in Washington, DC
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Child and Family Services Agency full-time (More than 8 years)

    Pros

    Diverse workforce, good location, good pay

    Cons

    punitive approach to staff, poor morale, no loyalty or recognition of staff sacrifices or efforts

    Advice to Management

    Recognize that your staff are your most valuable assets.


  5. "CPS Worker -Family Assessment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    Flexible Schedule, Government vehicle provided, Salary, GYM, Good employees

    Cons

    Unrealistic Workload Assignment, Hours expected to work per week, Unnecessary meetings

    Advice to Management

    Lessen the caseloads so that staff can produce quality work. Reduce the redundant documentation and useless meetings.


  6. Helpful (1)

    "social worker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at Child and Family Services Agency full-time

    Pros

    excellent earning potential for msw social workers

    Cons

    incredibly difficult work, extreme lack of qualified, effective, and supportive supervision, unrealistic case requirements, inability to utilize clinical hours toward advanced clinical license


  7. "Staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Staffing
    Current Employee - Staffing

    I have been working at Child and Family Services Agency full-time (Less than a year)

    Pros

    Good to work in Washington DC again

    Cons

    Bad Good to work in Washington DC again

  8. "This employer will require much personal sacrifice."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Child and Family Services Agency full-time

    Pros

    The pay was excellent. The experience was truly helpful. Some of the staff were truly vested in this work.

    Unfortunately, some staff only stay because of the money, but are not really connected to this work.

    Cons

    The work hours were unreasonable. I found myself working extremely long hours, in order to keep up with the demand. However, that required much time from my personal life. I truly love this work. However, I just realized how much personal sacrifice was required of me and had to move on.

    Advice to Management

    Provide adequate support for your staff.

    The Principal Deputy Director should do more than "dance" around with staff at events. Rather, she should truly be committed to aiding staff at all levels.

    The Director should focus more on supporting staff, rather than leaving that "job" for someone else to do. It is not acceptable for you to show your face occasionally at staff events. You should discover a way to connect with line, supervisory, and mid-management staff on a regular basis.

    Staff turnover is EXTREMELY high. You cannot continue to ignore the effect that this has on the children and families that are served.


  9. "They are trying..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisory Career Pathways Specialist in Washington, DC
    Former Employee - Supervisory Career Pathways Specialist in Washington, DC
    Recommends
    Positive Outlook

    I worked at Child and Family Services Agency (More than 3 years)

    Pros

    -Flexible Schedule
    -Care about kids
    -Allow you to try new ways of solving the same problem

    Cons

    -People hide behind the union status to keep from doing work. Human Resources does not always follow up with employee issues in a timely manner, thus letting problems persist.

    Advice to Management

    Hold your employees accountable for getting work done and in a timely manner.


  10. "Business Service Administration"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    was happy to just get a paycheck

    Cons

    One of the worst administrations to work for ever thats a part of CFSA. They have management that are almost 70 years of age that lack the technical skill to get work done. They hire younger individuals and make them do their work while they sit back and do zero work. There is no professionalism within this group and the Administrator lacks the technical skills and effective leadership skills to solve issues within the department. The program manager definitely has thrown his counterparts in other departments under the bus giving clients the director of the agency number to call and complain as if it was free popcorn to make his colleagues look bad. Real evil individual.

    Advice to Management

    Get rid of the managers that are close to 70 years old that add no value. Be open to new ideas