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Children's Health

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Children's Health

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Children's Health Employee Reviews about "no one"

Updated Aug 23, 2019

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Found 11 of over 529 reviews

4.2
78%
Recommend to a Friend
78%
Approve of CEO
Children's Health President and CEO Christopher J. Durovich
Christopher J. Durovich
230 Ratings
Pros
  • "Good work life balance and incredible work being done to make life better for Children(in 24 reviews)

  • "Sincerely dedicated to making life better for children(in 21 reviews)

  • Cons
  • "The politics and senior leadership is absolutely out of touch with what is really going on with these kids and how their decisions are affecting them(in 16 reviews)

  • "No one that I associated or worked with seemed content with their job(in 11 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
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    Ratings by Demographics

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    1. 1.0
      Current Employee, more than 3 years

      Worst place I’ve ever worked.

      Aug 23, 2019 - Administration - Programs 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Compensation is decent and there’s money to find for you if you’re talented or bring value to the organization.

      Cons

      Where to start.... easily the worst place I’ve ever worked. There are constant politics. Favoritism- people get promoted based on who they know. The mission is sold as a reason to love your job while senior management is constantly selling the “Northern Market Strategy” and telling people they can leave if they’re not only into bringing concierge medicine to North Dallas. Favoritism leads to the wrong employees getting promoted. No one actually has any rigor behind what they’re doing and therefore massive amounts of waste. The clinical side seems okay, smart doctors, but admin is incompetent because they cannot retain or attract smart staff. I’m on my way out as soon as I settle some personal things I need to take care of- it’s a place to coast making nice money and using 1/8th of your brain power. Benefits could be better, especially time off for junior employees.

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      6 people found this review helpful
    2. 2.0
      Former Employee, less than 1 year

      One of the worst positions I have held

      Mar 13, 2019 - Patient Access Specialist II in Dallas, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The place has some friendly people that work there.

      Cons

      No one that I associated or worked with seemed content with their job. They were stressed and overworked. Even if you are asked the question "what can we do better?" by management, it is best you keep your mouth closed. This has a big impact on a new employee's decision if they want to continue to work for this company or not.

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      4 people found this review helpful
    3. 3.0
      Former Employee

      Sad but true

      Sep 14, 2016 -  
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Children's is just as good as people say that it is. I always took pride in saying that I worked for Children's Medical Center. Clinical care is top notch. Front line staff care about the patients first and foremost. They take pride in what they do.

      Cons

      Senior leadership is out of control. There are tons of vice and senior vice presidents, many of whom are working in direction opposition to one another. There appears to be no system of checks and balances. No one seem to be evaluating the system as a whole. This is specifically apparent within Information Services. The corruption allowed within that division is unprecedented. Shuffling staff to other jobs because they are not well suited for the position they are in. Staff not allowed to take, or disturbed while on vacation because no one else has the knowledge to troubleshoot critical systems. Manipulation of control to initiate upper level positions. The creation of a program to specifically provide work for 'friends & family' - none with any IT or even healthcare experience, then the use of expensive contract workers to bring them up to speed. All of this appears to be sanctioned by the president / vice president level who reside in an ivory tower ~ never seen or heard from and unknown to front line staff.

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      6 people found this review helpful
    4. 2.0
      Former Employee, more than 8 years

      IT Workers Beware! CMC/Childrens Health BAD Mgmnt!

      Jul 30, 2017 - Technical Support Analyst in Dallas, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Reasonably good pay, decent benefits, vacation time etc.. Pension plan killed now only a 403K. I can only address the IT department.

      Cons

      LOTS of IT staff coming & going. Generally a good company that totally fails to police its managers! HR is a toothless tiger does zero for reports of hostile work environment, unfair treatment, abuse. HR told me they "sometimes" do exit interviews with departing employees. Only given option with manager problems was to appeal AFTER being fired! Saw many 5-10 or more year employees depart. Seems like no one cares or notices the turnover. LOTS of "re-orgs" usually shifting same core of poor managers around. Good work is not appreciated or rewarded. Annual employee opinion surveys are a joke. No matter how bad the survey the same managers remain year after year. No real career paths. Work/Life balance is unimportant to your management. "GOOD" Managers/ Directors don't hang around for long... If you are a young & sharp IT person go elsewhere...you won't want to stay at Childrens.

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      12 people found this review helpful
    5. 3.0
      Former Employee

      Listen to your frontline staff

      Sep 16, 2014 - Anonymous Employee in Dallas, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The benefits are great. The reputation in the community is great because of all the $ that is spent on marketing. Everyone who stays here stay because of the patients and their coworkers, not management.

      Cons

      Where to begin? People with NO qualifications or promoted because of who they know. VERY POLITICAL. They pay directors astronomical amounts of money to be nonproductive in meetings all day, and they are unavailable for their staff and have no clue what is going on. The leadership puts themselves on a pedestal separating themselves from the ppl actually doing the work. They are trying to do "just culture" yet still manage to retaliate against employees. Home care department is the blind leading the blind. Too many chiefs, not enough indians. No one has a clue.

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      6 people found this review helpful
    6. 2.0
      Former Employee, more than 1 year

      Shocking!!

      Aug 27, 2014 - Lead in Dallas, OR
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good benefits, competitive pay, free parking, paid holidays, 401k

      Cons

      Employees that have longevity there..don't like change and not going to change. When you try to do the best work that you can and never do anything right!! That is really great for moral, especially when you see the person next to you doing nothing!! How can management tell you that you need to smile more..when they never do..I would pass by employees all the time on the sky bridge that would rather look out the window or pretend like they're looking at their phone, to keep from speaking. I just thought it would be a great place to work, from the director, to management, to team leads, to employees... it is cut throat!! No one job is safe... no matter what your position is

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      5 people found this review helpful
    7. 3.0
      Former Employee, more than 10 years

      Used to be great!

      Jul 14, 2015 -  
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Children's pays employees well There is support for continuing nursing education You feel a sense of pride and accomplishment by caring for very sick children

      Cons

      Senior leadership is very cutthroat. Period services leadership has taken a punitive stance on many issues and lost tenured valuable employees. There is no recourse for an employee - the period leadership is right and you are wrong regardless of the issue. No one seems to care about building staff morale and increasing employee engagement. Sad.

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      8 people found this review helpful
    8. 2.0
      Current Employee, more than 10 years

      Quickly declining

      Sep 9, 2018 - Patient Care 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Helping families with sick children is why I stay

      Cons

      Too much gossip. Lack of respect among peers. Toxic and stressful. Management soft and do not follow policy or make ridiculous policy. Senior leaders oblivious to floor level happenings. Turnover very high. I've seen a lot in my years there and the quality of employment is at it's worst. Morale is low. No one feels appreciated. Internal transfers not easy or impossible. Loyal employees with longevity are not well taken care of or appreciated.

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      1 person found this review helpful
    9. 1.0
      Current Employee, more than 10 years

      A company full of Sycophants

      Feb 25, 2015 - Manager in Dallas, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      There are a lot of well intentioned people that work at this organization; working hard to do the right things for the patients and families to promote better clinical outcomes.

      Cons

      The senior leadership is full of sycophants. Continuous back-stabbing and lying for their own advantages, at the detriment of the organization as a whole; especially the employees. The amount of financial waste that goes on daily is sickening and a case study in why health care cost are so incredibly high. I have personally seen millions spent on projects to literally have them immediately abandoned after they where completed. (Specifically IT systems) There is zero accountability for this waste and unfortunately the executives continue to give their stamp of approval on this type of activity as they reward those in control of these bad behaviors. The pure lack of profit and loss responsibilities/accountabilities is completely insane. There is a continued focus on how to squeeze more money out of state and federal reimbursements and how to create new lines of business, chasing pots of gold at the end of random rainbows, rather then focusing on how to make existing areas efficient and profitable. Children's is leading the way in terms of it's cost of services, it is among the highest in the nation. A lot of the issues are directly related to the a love hate relationship between the Doctors and the organization. The Doctors love to hate everything the hospital does and the hospital loves to cater to their every whim. If you have a facility that is open and staffed 40 hours a week and the doctors choose to only see patients 15-20 of those hours, well you can see the problem there. The executive leadership is so afraid of the Medical Staff and the relationship with UT Southwest that they will not do anything about it. Again, common sense says that you don't staff for the 40 hours of you find doctors that will work a full week seeing patients. The arrogance and god complex that 95% of these doctors have is ridiculous and has been left unchecked for far too long. The business model of Healthcare is a broken and one could not expect Children's to not fall into some of the same traps that it's peers do. However, the continued directed this organization is going is only going to lead to it's ultimate demise; maybe this will be a good thing. It is a 100 year old organization and continues to run it's business like a 100 year old organization; old, slow, and inefficient. There are so many senior leaders that want to be like the perceived peer hospitals, but no one wants to do the hard work to get there. They want to spend their way to the top. Bad behavior amongst the leadership is so common it almost appears it is taught at some level. There are leaders that continue to degrade, demoralize, and denigrate the employees day in and day out. When brought to HR's attention or even to simply their peers, it is overlooked or explained away in some manner. Employee engagement scores continue to indicate that the employees and senior leadership are not on the same page with the happiness and well being of it's employees. Most groups are short staffed and long hours are demanded from all. The idea is work life balance does not exist. There is often expectation that work continues well into the night each day after normal business hours are over. I do not shy away from hard work for the sake of getting to goal on a project or effort. However, the expectation is that you pull these types of hours 365 days out of year simply because. Everyone needs a good understanding of working smarter and not harder. Sadly enough, staying late and working weekends is talked about by everyone as some sort of badge of honor. The senior leadership operates as some sort of oligarchical dystopia society. The rich get richer and the peasant employees must do as their kinds tell them. There are no open doors to senior leaders. If you interact with them, do so only if you have first been spoken to. Then act as if they are better then everyone under them. It is truly sad to see that both the CEO and the Board allow this type of activity to not only be allowed but encouraged.

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      21 people found this review helpful
    10. 1.0
      Current Employee, more than 3 years

      Worst place I've ever worked. CEO taking the organization down.

      Jun 3, 2014 -  
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The children, nurses and most of the clinicians are incredible and are truly there for the mission. The children make it all worth. Walking the halls makes you feel the mission in action.

      Cons

      I've never worked under such a disengaged leadership in my life. So much incredible talent led by the most clueless group of leaders I've seen in my 20+ career. Executive leadership is disconnected from the culture of the hospital. They once held town halls where they all stood around like a middle school clique, ignoring the employees. The need for a good culture is sickeningly transparent. They have no clue they are the biggest joke among employees at Children's. No mistakes allowed here. You can do 100 wonderful things, but one bad thing will get you dinged.They love to play Gotcha! This is the culture at the corporate level at Children's. Let's talk about the CEO. He does not do well with children (difficult at a Children's hospital) and is very self-serving. Many of his direct reports can attest to his wildly inappropriate, sporadic behavior. Under his leadership, incredible employees have been fired at will or gotten out while they still can. Then he blames his executive leadership team for no one liking him. The Board is letting poor leadership run a great hospital into the ground. Also, you are not to call the CEO of the hospital by his first name or email him if you are below a VP position. He has threatened to fire people because of it.

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      15 people found this review helpful
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