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Children's Health

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Children's Health

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Children's Health Employee Reviews about "senior leadership"

Updated Dec 4, 2018

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Found 16 of over 529 reviews

4.2
78%
Recommend to a Friend
78%
Approve of CEO
Children's Health President and CEO Christopher J. Durovich
Christopher J. Durovich
230 Ratings
Pros
  • "Good work life balance and incredible work being done to make life better for Children(in 24 reviews)

  • "Sincerely dedicated to making life better for children(in 21 reviews)

  • Cons
  • "The politics and senior leadership is absolutely out of touch with what is really going on with these kids and how their decisions are affecting them(in 16 reviews)

  • "No one that I associated or worked with seemed content with their job(in 11 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
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    Ratings by Demographics

    This rating reflects the overall rating of Children's Health and is not affected by filters.

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    Reviews about "senior leadership"

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    1. 3.0
      Former Employee, more than 5 years

      It’s a very welcoming place for kids and families. But within the system no one knows what the other person is doing.

      Dec 4, 2018 - Clinical Social Worker in Dallas, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Welcoming environment for families, wonderful medical teams who really care about their patients and families

      Cons

      The politics and senior leadership is absolutely out of touch with what is really going on with these kids and how their decisions are affecting them.

      2 people found this review helpful
    2. 1.0
      Former Employee

      IT Cust Svc

      May 1, 2017 -  
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Mission, pay, benefits ........that's it.......the care given by doctors and nurses.

      Cons

      Awful senior leadership along with hypocrisy leadership program for supervisors and above. "Just Culture" is a joke.

      Continue reading
      8 people found this review helpful
    3. 2.0
      Current Employee, more than 1 year

      The Mission does not match the Culture

      Feb 19, 2017 - Vice President in Dallas, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The Mission and the clinical team is amazing!!!

      Cons

      Senior Leadership is not aligned or willing to accept change!

      5 people found this review helpful
    4. 2.0
      Former Employee, more than 1 year

      Get your experience and move on....

      Jan 3, 2017 - Physician Liaison 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Children's has a great name and they offer many great services to the pediatric community. The Providers(Physicians, NPs, RNs, etc) want to provide exceptional care for ALL children.

      Cons

      Senior Leadership DOESN'T have a clue! They don't value their employees and your Manager/Director will indirectly let you know that when you approach them with feedback/issues. Unqualified individuals are promoted. It is an extremely political environment and promotions are granted because of politics, not based on performance, expertise, or ability. Some people in leadership positions (Director and above) are only marginally competent. Leadership in the corporate office have forgotten Children's mission. They only care about money and patients in certain areas of the metroplex(Plano, Frisco, Highland Park, etc). Leadership DOESN'T care about pediatric population south of downtown(Desoto, Cedar Hill, Waxahachie, etc). Medicaid patients are talked about like second class citizens. Senior leadership spend millions of dollars on new ventures without consulting with the Physician Liaison team. When projects and ventures fail, they threaten the sales team with cuts, layoffs, and take away their incentives. Its up to the Liaisons to fix those issues even if the venture was a horrible business decision to begin with. The hospital will save millions of dollars if you take the time to meet with the Liaisons to get their feedback before writing a check. Due to massive budget cuts, corporate cards are obsolete. Liaisons are required to front the bill when traveling for conferences and inservices with referring Providers. Liaisons travel to at least 22 conferences a year. Children's will reimburse on pay day. Definitely an inconvenience if you don't have a credit card. You will sit through 5-6 meetings per day at Children's. Nothing is getting done but everyone looks busy because they are in meetings. You feel like you're working in circles. The culture in the corporate office is dark, gloomy, and negative. Lots of pessimist and negativity. People are miserable but they won't leave the organization.

      Continue reading
      13 people found this review helpful
    5. 3.0
      Former Employee

      Sad but true

      Sep 14, 2016 -  
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Children's is just as good as people say that it is. I always took pride in saying that I worked for Children's Medical Center. Clinical care is top notch. Front line staff care about the patients first and foremost. They take pride in what they do.

      Cons

      Senior leadership is out of control. There are tons of vice and senior vice presidents, many of whom are working in direction opposition to one another. There appears to be no system of checks and balances. No one seem to be evaluating the system as a whole. This is specifically apparent within Information Services. The corruption allowed within that division is unprecedented. Shuffling staff to other jobs because they are not well suited for the position they are in. Staff not allowed to take, or disturbed while on vacation because no one else has the knowledge to troubleshoot critical systems. Manipulation of control to initiate upper level positions. The creation of a program to specifically provide work for 'friends & family' - none with any IT or even healthcare experience, then the use of expensive contract workers to bring them up to speed. All of this appears to be sanctioned by the president / vice president level who reside in an ivory tower ~ never seen or heard from and unknown to front line staff.

      Continue reading
      6 people found this review helpful
    6. 2.0
      Former Employee, more than 1 year

      Ineffective leadership

      Aug 27, 2015 - Senior Project Manager in McKinney, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Employees are passionate and do everything possible to provide the best service to its children. - There is hunger to be more empowered to fulfill the organization's mission (more autonomy). - Clinicians are the best in their field. - The effective leaders and managers have an impressive following.

      Cons

      - Ineffective Senior Leadership Team (with a few exceptions). - Little to no meaningful career growth/Lack of succession planning (SLT more receptive to bringing outsiders). - Low non-clinical staff pay-scales (not in sync with DFW metroplex).

      Continue reading
      11 people found this review helpful
    7. 1.0
      Current Employee, more than 5 years

      Unfortunately Not What It Could Be

      Sep 22, 2015 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Many people in the organization believe in the mission, to make life better for children, and believe they can make a difference.

      Cons

      Culture: If I had to summarize this company, I would say it is filled with people who want to look good but not be good. The company's mentality, and what it promotes and supports, is an environment of CYA. People: You will find people working their tails off for the kids, but they quickly learn that they are working in circles. As soon as one person moves the needle forward, someone else comes and undoes it. Directors, VPs and Mangers are all out for themselves. Silos exist everywhere. People shake your hand while stabbing you in the back, and generally behave like irresponsible mean middle schoolers. Employees that believe they can make a difference either become comfortably numb and learn to do things the Children's way (give minimal effort and go home) or leave. The only employees that are happy are nurses who work directly with the kids. Everything is smoke and mirrors. People share what they want others to hear and bury the rest, skewing metrics, budgets, and FTEs, but that is considered acceptable because no one holds anyone else accountable for anything anyway. Senior Leadership: The CEO says he wants his senior leaders to work together, but he does not take action to support collaboration and goodwill. He does not believe in setting goals for everyone to share and work towards, and therefore senior leaders disagree with one another and constantly contradict one another. This lack of unity and trust between senior leaders makes it impossible for employees to truly be successful. The CEO obsesses over minute details and misses the big picture. Finance: The financial waste in this organization is astounding. Vendors and projects are constantly started and stopped. No one has a handle on contracts, budgets, FTE numbers or purchases. The Highest Paid Person's Opinion (HPPO) leads the decisions of the company. The squeaky wheel definitely gets the grease here and, those that are most squeaky are normally the meanest and most vicious. When working at Children's, you feel like the whole organization is about to crumble at any moment, yet they won't because donors love to donate to help sick children. Additionally, they charge more than other hospitals for their services. Day to Day: In addition to wasted money, there is considerably wasted time. The organization lives on back to back meetings. However, meetings are inefficient, often starting 30 minutes late with partial attendance. No one delegates because no one trusts each other so everyone must attend every meeting. Everyone talks in circles, and few actually do the work to affect change (and those that do affect positive change get are quickly booted out).

      Continue reading
      12 people found this review helpful
    8. 2.0
      Current Employee, more than 1 year

      Cold Management

      Jul 11, 2015 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      There are a lot of caring hard workers that will sacrifice anything to help their patients and make their experience rewarding.

      Cons

      Benefits are abysmal. Management doesn't follow through with any ideas for improvement. Senior leadership doesn't want anything to do with anyone. Only the nurses get any respect. No cooperation between departments. Everyone is backstabbing each other. Harassment goes around unpunished. People sleep at work constantly and management just laughs it off. I feel like this place is just going to collapse. Pest issues. The code system is inefficient. IT only available for a limited time.

      Continue reading
      16 people found this review helpful
    9. 3.0
      Former Employee, more than 10 years

      Used to be great!

      Jul 14, 2015 -  
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Children's pays employees well There is support for continuing nursing education You feel a sense of pride and accomplishment by caring for very sick children

      Cons

      Senior leadership is very cutthroat. Period services leadership has taken a punitive stance on many issues and lost tenured valuable employees. There is no recourse for an employee - the period leadership is right and you are wrong regardless of the issue. No one seems to care about building staff morale and increasing employee engagement. Sad.

      Continue reading
      8 people found this review helpful
    10. 1.0
      Current Employee, more than 10 years

      A company full of Sycophants

      Feb 25, 2015 - Manager in Dallas, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      There are a lot of well intentioned people that work at this organization; working hard to do the right things for the patients and families to promote better clinical outcomes.

      Cons

      The senior leadership is full of sycophants. Continuous back-stabbing and lying for their own advantages, at the detriment of the organization as a whole; especially the employees. The amount of financial waste that goes on daily is sickening and a case study in why health care cost are so incredibly high. I have personally seen millions spent on projects to literally have them immediately abandoned after they where completed. (Specifically IT systems) There is zero accountability for this waste and unfortunately the executives continue to give their stamp of approval on this type of activity as they reward those in control of these bad behaviors. The pure lack of profit and loss responsibilities/accountabilities is completely insane. There is a continued focus on how to squeeze more money out of state and federal reimbursements and how to create new lines of business, chasing pots of gold at the end of random rainbows, rather then focusing on how to make existing areas efficient and profitable. Children's is leading the way in terms of it's cost of services, it is among the highest in the nation. A lot of the issues are directly related to the a love hate relationship between the Doctors and the organization. The Doctors love to hate everything the hospital does and the hospital loves to cater to their every whim. If you have a facility that is open and staffed 40 hours a week and the doctors choose to only see patients 15-20 of those hours, well you can see the problem there. The executive leadership is so afraid of the Medical Staff and the relationship with UT Southwest that they will not do anything about it. Again, common sense says that you don't staff for the 40 hours of you find doctors that will work a full week seeing patients. The arrogance and god complex that 95% of these doctors have is ridiculous and has been left unchecked for far too long. The business model of Healthcare is a broken and one could not expect Children's to not fall into some of the same traps that it's peers do. However, the continued directed this organization is going is only going to lead to it's ultimate demise; maybe this will be a good thing. It is a 100 year old organization and continues to run it's business like a 100 year old organization; old, slow, and inefficient. There are so many senior leaders that want to be like the perceived peer hospitals, but no one wants to do the hard work to get there. They want to spend their way to the top. Bad behavior amongst the leadership is so common it almost appears it is taught at some level. There are leaders that continue to degrade, demoralize, and denigrate the employees day in and day out. When brought to HR's attention or even to simply their peers, it is overlooked or explained away in some manner. Employee engagement scores continue to indicate that the employees and senior leadership are not on the same page with the happiness and well being of it's employees. Most groups are short staffed and long hours are demanded from all. The idea is work life balance does not exist. There is often expectation that work continues well into the night each day after normal business hours are over. I do not shy away from hard work for the sake of getting to goal on a project or effort. However, the expectation is that you pull these types of hours 365 days out of year simply because. Everyone needs a good understanding of working smarter and not harder. Sadly enough, staying late and working weekends is talked about by everyone as some sort of badge of honor. The senior leadership operates as some sort of oligarchical dystopia society. The rich get richer and the peasant employees must do as their kinds tell them. There are no open doors to senior leaders. If you interact with them, do so only if you have first been spoken to. Then act as if they are better then everyone under them. It is truly sad to see that both the CEO and the Board allow this type of activity to not only be allowed but encouraged.

      Continue reading
      21 people found this review helpful
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