Children's Mercy Hospitals and Clinics Reviews | Glassdoor

Children's Mercy Hospitals and Clinics Reviews

Updated November 29, 2018
189 reviews

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3.7
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Randall L. O'Donnell
90 Ratings

Employee Reviews

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Pros
  • "Fun company culture and great benefits" (in 11 reviews)

  • "good environment, nice culture, good benefits" (in 10 reviews)

Cons
  • "The paid time off is earned by points of an hour and hard to accumulate, there is no schedule flexibility, or work/life balance accommodations" (in 4 reviews)

  • "Upper management can be poor at communication" (in 5 reviews)

More Pros and Cons

  1. "Patient Access Rep II, Pre-Cert Prior Auth Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Children's Mercy Hospitals and Clinics part-time (More than 5 years)

    Pros

    Teaching environment, great pay, room for advancement, employee's are appreciated and celebrated

    Cons

    I have no downsides to submit.

    Advice to Management

    I have no advice to Management


  2. "good culture, management is so-so"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Accountant
    Former Employee - Accountant
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Children's Mercy Hospitals and Clinics full-time (More than a year)

    Pros

    good environment, nice culture, good benefits

    Cons

    management is clueless at times

  3. "Registered Nurse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Children's Mercy Hospitals and Clinics part-time

    Pros

    Great Staff, Magnet Hospital, Well Staffed, Very rewarding

    Cons

    The compensation is lower than other area hospitals


  4. "Operating Room"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Children's Mercy Hospitals and Clinics full-time

    Pros

    The Operating Room is a very nice environment to work in

    Cons

    very isolated, feels closed in.


  5. "Emergency Nursing Services Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Executive Director Tech in Kansas City, MO
    Current Employee - Executive Director Tech in Kansas City, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Children's Mercy Hospitals and Clinics full-time (More than 3 years)

    Pros

    Some of the best teamwork I've ever encountered, and extremely compassionate staff. My home away from home.

    Cons

    Can sometimes be a bit cliquey.


  6. Helpful (1)

    "Restructuring"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Children's Mercy Hospitals and Clinics full-time

    Pros

    Provides opportunity to be in a changing environment with technology advancing, providing challenges and new learnings.

    Cons

    Need more alignment across all functional orgs, rather than pointing of accountability to other people. Better communication from the non-clinical executives, like CFO and CIO.


  7. "I love it!"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Children's Mercy Hospitals and Clinics full-time

    Pros

    Everyone seems to love their jobs and are happy. Positive work environment.

    Cons

    Pay is lower than other area hospitals, but patient loads are more manageable.

  8. "Critical Care Staff Nurse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Children's Mercy Hospitals and Clinics full-time

    Pros

    Great job if you like the interaction with families in their most difficult times.

    Cons

    Management was very unhelpful or understanding with life circumstances. Just another spot to fill.


  9. Helpful (1)

    "RN"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Staff RN in Overland Park, KS
    Former Employee - Staff RN in Overland Park, KS
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Children's Mercy Hospitals and Clinics full-time (More than a year)

    Pros

    Fun to work with children

    Cons

    Compensation, Disciplinary scale is ongoing - no end to redeem yourself.

    Advice to Management

    Pay attention to your employee's. Not all that is said is true and not all that is true is said. Watch and listen.


  10. "Great Organization, disfuctional IT department"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Children's Mercy Hospitals and Clinics full-time (Less than a year)

    Pros

    Children's Mercy has a great mission, Helping children! It's a nice peaceful environment, with so much room to grow as a whole. Great benefits, decent pay, nice employees.

    Cons

    Unfortunately, when you're looking into the IT department, it is very dysfunctional. No one knows who does what, when it happens, and the communication here is absolutely out of this world. Micromanagement within the IT department makes it a very stressful environment to work in.

    Advice to Management

    Listen to the people you hire, not Accenture or Cerner. You pay your employees a decent wage to basically just do support work, yet you say you want more "DevOps" people. The only way you're going to get those types of people is if you get rid of the "supervisors" that stand in the way of making improvements, changes, and supporting the business users. Without that, it cannot be successful. There is no room to be micromanaging your employees nor is there room to treat your employees as if they don't know anything. Listen to them, make changes, so that you can retain your employees instead of having them leave.