Children's Mercy Hospitals and Clinics Reviews | Glassdoor

Children's Mercy Hospitals and Clinics Reviews

Updated February 2, 2019
196 reviews

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3.9
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Recommend to a friend
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Randall L. O'Donnell
92 Ratings

Employee Reviews

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Pros
  • "Great benefits, genuinely great place to work" (in 12 reviews)

  • "Great hospital to work for, good benefits, good salary, takes care of employees" (in 11 reviews)

Cons
  • "The paid time off is earned by points of an hour and hard to accumulate, there is no schedule flexibility, or work/life balance accommodations" (in 4 reviews)

  • "Upper management can be poor at communication" (in 5 reviews)

More Pros and Cons

  1. "Cares for its employees"

    StarStarStarStarStar
    Current Employee - Patient Care Assistant
    Current Employee - Patient Care Assistant
    Recommends

    I have been working at Children's Mercy Hospitals and Clinics part-time (Less than a year)

    Pros

    My managers and admin really listened to concerns and worked to create a professional environment.

    Cons

    You have to request paid time off extremely far in advance.


  2. "Work Conditions"

    StarStarStarStarStar
    Former Employee - Staff RN in Kansas City, MO
    Former Employee - Staff RN in Kansas City, MO

    I worked at Children's Mercy Hospitals and Clinics part-time (More than a year)

    Pros

    Good staff, amazing coworkers

    Cons

    Holidays but thats apart of the job

  3. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Care Assistant in Overland Park, KS
    Current Employee - Care Assistant in Overland Park, KS
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Children's Mercy Hospitals and Clinics full-time (Less than a year)

    Pros

    Excellent coworkers, great work environment, lots of variety in workload

    Cons

    Having to float to the main campus frequently is the least appealing thing about my job


  4. "Great Hospital"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Children's Mercy Hospitals and Clinics full-time

    Pros

    Great hospital to work for, good benefits, good salary, takes care of employees.

    Cons

    the parking is not the best, but if that's the only thing i can say bad is it really a con.


  5. "Best job around!"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Children's Mercy Hospitals and Clinics full-time (More than 8 years)

    Pros

    Great benefits, genuinely great place to work

    Cons

    Pay ranges could be better


  6. "Pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Unit Secretary in Kansas City, MO
    Current Employee - Unit Secretary in Kansas City, MO

    I have been working at Children's Mercy Hospitals and Clinics full-time (Less than a year)

    Pros

    Every two weeks on Thursday

    Cons

    Low pay for experience and degree


  7. Helpful (2)

    "Research"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Clinical Research Coordinator in Kansas City, MO
    Former Employee - Clinical Research Coordinator in Kansas City, MO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Children's Mercy Hospitals and Clinics full-time (More than 10 years)

    Pros

    Most employees are all about what is best for the children.

    Cons

    There is no transparency. Advancement is attained via friendships, not working into a higher level. Research has no money at all. When someone leaves they’re almost never replaced or it takes a year to get it approved. The RI is being built with plans that are assumed to reallocate staff, which is already stretched to the max. Despite claiming research as a top priority, it is always the last to get funding and an afterthought for policy changes. Regulatory and compliance issues out the wazoo. Training is non-existent. You simply cannot say no in this environment. If you challenge someone asking you to do something you’re viewed as a problem employee, which leads to big mistakes by overworked staff.

    Advice to Management

    Managers need to be managed. Keeping people in place that have no business being managers because they are nice and people like them is just as detrimental to operations as having terrible mean managers. Entire research teams are unraveling because the managers failures.

  8. "Expect to spend a lot of time at work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Children's Mercy Hospitals and Clinics full-time

    Pros

    This is a place that really knows its mission and does a good job fulfilling it. Being able to tell people you work at a place that helps save babies will never not feel good.

    Cons

    If you come from a non-medical place of employment, be prepared. For the first 3 years you get 23 PTO days per year (7.08 hours per pay period). That sounds pretty reasonable until you realize that regardless of whether you're a nurse or an IT guy you have to take PTO if you want any federal holiday off. That means New Year, Easter, Independence Day, Thanksgiving, Christmas, you're taking PTO. Not only that, but to encourage you not to call in "sick" on Monday after a weekend of partying, you're required to use 2 PTO days before you're allowed to use a sick day. Instead of encouraging me to not take long weekends, this policy is more likely to encourage me to come to work sick so I don't have to waste the precious few PTO days I get after I take off the federal holidays everyone else gets to take off. This may be SOP in the medical field, but attracting employees that aren't doctors and nurses is a lot harder when everyone is expected to abide by these same rules; rules they wouldn't have if they went to work at a non-hospital version of their job.

    Don't expect real merit raises. At the end of the year there is a max 3% discretionary raise your boss can give you for meeting or exceeding goals in that year. There is no cost of living raise, the 3% bump is the only opportunity you have to get something that might be considered an "automatic" raise. Anything else you need to start making threats and negotiations to get a bigger paycheck.

    My other gripe may be more specific to my department. The leader of our department (which happens to be my direct superior) has way too much on their plate and doesn't seem to know how to offload their work to someone with more time or expertise to handle it. From my narrow field of view, CMH encourages this type of behavior, bosses seem to take on more work than they would in private industry which leads to ill informed decisions or things just getting missed entirely.

    Advice to Management

    Evaluate different departments differently. The policies that make sense for the nursing staff may not make sense for research or administration. Your policies for each department should be similar to the policies of businesses you're trying to hire people away from. They'll never leave their cushy job at an engineering firm if they're going to lose PTO and autonomy.

    Reevaluate your raise policy. The cost of living will continue to rise, and people should get rewarded for doing good at their job.

    Hire more leadership.


  9. Helpful (1)

    "good culture, management is so-so"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Accountant
    Former Employee - Accountant
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Children's Mercy Hospitals and Clinics full-time (More than a year)

    Pros

    good environment, nice culture, good benefits

    Cons

    management is clueless at times


  10. "Patient Access Rep II, Pre-Cert Prior Auth Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Children's Mercy Hospitals and Clinics part-time (More than 5 years)

    Pros

    Teaching environment, great pay, room for advancement, employee's are appreciated and celebrated

    Cons

    I have no downsides to submit.

    Advice to Management

    I have no advice to Management