Children's Mercy Hospitals and Clinics Reviews | Glassdoor

Children's Mercy Hospitals and Clinics Reviews

Updated April 29, 2017
23 reviews

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3.0
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Randall L. O'Donnell
4 Ratings

23 Employee Reviews

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Pros
  • Overall, a great place to work--no matter which department you choose (in 9 reviews)

  • Good benefits, hours, and good pay (in 8 reviews)

Cons
  • Off site parking so you have to take shuttle (in 6 reviews)

  • The paid time off is earned by points of an hour and hard to accumulate, there is no schedule flexibility, or work/life balance accommodations (in 3 reviews)

More Pros and Cons

  1. "Busy place"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Rrt in Kansas City, MO
    Former Employee - Rrt in Kansas City, MO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    It is a good hospital

    Cons

    It is a busy hospital


  2. "Analyst 1 EDI"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - EDI Analyst I in Kansas City, MO
    Current Employee - EDI Analyst I in Kansas City, MO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Children's Mercy Hospitals and Clinics full-time (Less than a year)

    Pros

    The Hospital is well known and has a excellent reputation, there are no nights or weekends required. You do not have to work Holidays.

    Cons

    The paid time off is earned by points of an hour and hard to accumulate, there is no schedule flexibility, or work/life balance accommodations. The technology is behind and change is like pulling teeth. The parking is far away and takes 7 minutes to get to the building.

    Advice to Management

    Lead by example, set clear expectation and avoid unclear policies.

  3. "Ok"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Communications Specialist in Kansas City, MO
    Current Employee - Communications Specialist in Kansas City, MO
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Children's Mercy Hospitals and Clinics full-time (More than 5 years)

    Pros

    Good pay. Good hours. Good benefits

    Cons

    Management not supportive. Not interested in change and growth.

    Advice to Management

    Same as above


  4. "My assessment of working for Children's Mercy Biomed Dept"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Biomedical Equipment Technician in Kansas City, MO
    Current Employee - Biomedical Equipment Technician in Kansas City, MO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Children's Mercy Hospitals and Clinics full-time (More than 5 years)

    Pros

    Opportunities for training and travel opportunities
    Has great name recognition in the KC area.
    Overall employees are friendly and upbeat

    Cons

    mediocre pay and raises
    Very high turnover rates for a biomed department.
    Incompetent management.
    Managers are replaced frequently or demoted due to failure
    Very disorganized and wasteful.

    Advice to Management

    Don't treat your employees as expendable because they are not.


  5. "Professional"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Kansas City, MO
    Current Employee - Anonymous Employee in Kansas City, MO
    Recommends
    Positive Outlook

    I have been working at Children's Mercy Hospitals and Clinics full-time

    Pros

    laid back atmosphere
    central location
    decent benefits

    Cons

    vacation days, sick days, holidays all come from PTO
    only 2% merit increases annually


  6. "Clinic staff nurse-phone triage and clinical visits"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Staff Nurse in Kansas City, MO
    Current Employee - Staff Nurse in Kansas City, MO
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Children's Mercy Hospitals and Clinics full-time (More than 8 years)

    Pros

    Getting to work with pediatric patients.
    Good staff relationships among peers
    Great benefits and wellness programs
    Employee discount for care

    Cons

    Staffing is sub par.
    Management is not transparent and not good at listening.
    A lot of political hoops for nurses to jump through


  7. Helpful (1)

    "Great learning environment, not so great management or pay."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Registered Nurse, Clinic in Kansas City, MO
    Former Employee - Registered Nurse, Clinic in Kansas City, MO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The opportunity to build or expand your pediatric nursing knowledge is high. You will get to work with a variety of patient populations and diagnoses. There are some truly passionate nurses, nurse practitioners and physicians which are inspiring. If you are returning to school or working towards a nursing degree, management will support and accommodate your schedule as much as possible.

    Cons

    Management at certain clinics is very poor. There is favoritism and a substantial lack of communication from management to staff. Changes are often in the works, for months at a time, but staff is rarely informed. Employee reviews lack objectivity and professionalism.
    The pay is also inconsistent with the amount of work that is required.
    The nurse practitioners are not treated as well as the physicians. For example, at one location the NPs have to share an office but the physicians each get their own yet they both see/treat the same amount of patients.

    Advice to Management

    Improve communication. Make all managers, regardless of experience attend workshops on communicating effectively and objectively. In addition, perform regular assessments of each manager that include interviewing of at least 5 staff members.

    Pay staff competitive rates that match their job duties.

    Provide NPs with their own office and treat them with the same respect and dignity as the physicians.

  8. Helpful (3)

    "Intensive Care Nursery"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Registered Nurse in Kansas City, MO
    Current Employee - Registered Nurse in Kansas City, MO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Children's Mercy Hospitals and Clinics part-time (More than 5 years)

    Pros

    The nursing staff in this unit are truly wonderful to each other, as you often don't have to ask for help, others volunteer it. The nurse practitioners, residents/fellows, and attending physician are a pleasure to work with and encourage nursing staff input. The pay is better than other areas due to the critical care differential (10%). Great tuition assistance program for continuing education.

    Cons

    This unit is currently in a staffing crisis, with many changes being made to employee schedules. Management is currently blocking transfers out of unit, so you must be able to endure until the crisis ends, or leave the hospital. A lot of jumping through hoops is done with little to no recognition. Very much a continuation of the college sorority experience with the usual cliques and unfortunate gossip.

    Advice to Management

    Acknowledge and reward staff achievement. Spend time in the unit to "walk in our shoes". Resolve staffing crisis.


  9. Helpful (3)

    "Rewarding patient care, not rewarded for work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Ambulatory Staff RN in Overland Park, KS
    Current Employee - Ambulatory Staff RN in Overland Park, KS
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Children's Mercy Hospitals and Clinics full-time (More than 8 years)

    Pros

    All employees appear to be working for the patients, generally welcoming environment, social workers are awesome, nursing (including care assistants) are for the most part great to work with, docs are open to teaching. Families trust us. Emergency room and urgent cares are the best place to work despite weekend, holidays, weird hours requirements. They have open minds and see the big picture. They respect other subspecialties and work great as a team.....

    Cons

    Clinics and subspecialties criticize and demean other specialties. Clinic nurses are expected to work overtime every day, skip lunches, never call in and never be late. Pay in the clinics, even for nurses with 7-10 years experiences is disrespectful and clinic wide we are told to "do more with less". Magnet status is a joke. Ut is not to enhance the environment for nurses. It seems to just be all about appearences. Leadership are business minded and treat the people who make the hospital run (nurses) like peasants. I am a balanced, caring, intelligent person who doesn't usually unnecessarily complain, but MERCY, hear these complaints!!

    Advice to Management

    Consider paying nurses more, cutting unnecessary spending. Cut child life where nurses can do the job, doctors don't need ipads.... Come work in our shoes. Require a background in nursing or medicine...be more proactive about requiring pts / families to pay unpaid bills.


  10. "Working experience with Children's mercy"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Research Scientist in Kansas City, MO
    Current Employee - Research Scientist in Kansas City, MO
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Children's Mercy Hospitals and Clinics full-time (More than a year)

    Pros

    Environment, Collaborative work, Supportive team

    Cons

    Low salary, Slow growth, funding for research is low

    Advice to Management

    Increase salaries and promote career growth oppurtunities


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