Children's National Health System Reviews | Glassdoor

Children's National Health System Reviews

Updated April 24, 2017
30 reviews

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Children's National Health System President & CEO Kurt Newman
Kurt Newman
19 Ratings

30 Employee Reviews

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Pros
Cons
  • Work life balance is challenging (in 6 reviews)

  • No on-site parking on main campus (in 5 reviews)

More Pros and Cons

  1. Helpful (4)

    "Care is Good and the Physicians are Dedicated but Senior Leadership is Bad!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Washington, DC
    Former Employee - Anonymous Employee in Washington, DC
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Children's National Health System full-time (More than a year)

    Pros

    Staff are very dedicated and provide good care to children. The pay and benefits are very good but not worth the treatment you receive. There's a reason Children's has to pay more.

    Cons

    Senior leadership is horrible to work for! The culture is abusive. Senior Leaders are mean spirited and don't get along with each other and pull others into their disagreements. Senior leaders are not supportive of those that report to them. Human Resources lacks "human". Orientation for new managers is non-existent and new managers struggle and then are chastised when they don't know what to do or how to get things done. If "Children's" was not in the name of the employer, I would not know I worked for an organization that cared for children. There are double standards for the behavior of certain leaders in the organization. This was the worst environment I have ever worked in. How come an employee satisfaction or engagement survey is not conducted? The Senior Leadership would rather not know because a few of them might not be working there any longer if certain behaviors were exposed. My previous experience wasn't valued because it wasn't "The Children's way". Children's does not work to retain employees. There is high turnover and Senior Leaders do not care. It's all about the bottom line.

    Advice to Management

    Walk the walk and talk the talk...live the values that are established. Show compassion and treat employees with respect...they are your most valuable resource! Live the mission and incorporate it into the work environment and everyday dealings with each other. Hold Senior Leaders accountable for their behavior.


  2. Helpful (3)

    "Sad to see things stagnate and decline"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Former Employee in Washington, DC
    Former Employee - Former Employee in Washington, DC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Children's National Health System full-time (More than 5 years)

    Pros

    Some wonderful people, while not a top rated Children's hospital in too many areas, still gives great care and helps many people.

    Cons

    After many years of problems with IT, things were looking up for IT at Children's in 2014 but then they outsourced to Cerner. Upper management gets big fat bonuses while long term employees are cut. Loyalty and a job well done means very little if you don't throw it in management's face. Office politics and backstabbing do get people ahead there.


  3. Helpful (4)

    "Executive Assistant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Temple Hills, MD
    Current Employee - Anonymous Employee in Temple Hills, MD
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Children's National Health System (More than a year)

    Pros

    The hospital helps children. That is the only good thing about working at Children's.

    Cons

    Executive leadership is horrible, employees are treated as though they are not qualified and are punished for doing a good job in their roles. IT is a joke!

    Advice to Management

    Treat your employees with respect. Get a new IT person who knows what they are doing.


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  5. "Customer Service Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Washington, DC
    Former Employee - Customer Service Representative in Washington, DC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Helping the patients and the organization

    Cons

    Bad Communications at all times

    Advice to Management

    Be better at who you pick to work with, some managements needs more training!!!


  6. "Floor tech"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Floor Tech in Washington, DC
    Former Employee - Floor Tech in Washington, DC
    Recommends
    Negative Outlook

    I worked at Children's National Health System full-time (More than 3 years)

    Pros

    Very good benefits good community to work in very diverse and helpful to children in need helped further my skills and showed how to deal with jobs and unions.

    Cons

    Very hostile working environment a lot of issues in department very understaffed and very unprofessional. Managers unable to equally distribute work

    Advice to Management

    Deal with the inequality in the department so that they whole hospital can work as one.


  7. Helpful (5)

    "Toxic Atmosphere, with lots of bullying & homophobic slurs"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Animal Caretaker in Washington, DC
    Former Employee - Animal Caretaker in Washington, DC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Children's National Health System full-time (More than 3 years)

    Pros

    Good pay, Benefits are a little overpriced but good coverage, received yearly Xmas bonus,

    Cons

    No room for growth, management & supervisor was the absolute worse, staff & management was completely unprofessional, ie Homophobic slurs, bad language, laziness, facility is filthy, all kinds of airborne pathogens, no real concern for the well being of the patients , the director of the Department was one of the worst people I have encountered, she sexually harassed, embarrassed, and slandered my name and reputation lied on me for 2 years, & HR was absolutely no help, in fact when I approached Hr about the situation, the representative actually laughed at some of the claims, numerous employees wrote letters to HR about their positive interaction with me, & how professional they thought I was, many even went as far as to say I was the best employee in the department, & that they probably could not achieve success without my help, this seem to upset HR even more & HR also forwarded all the confidential emails to my director making the situation not only more uncomfortable but now uncomfortable for the people supportive of me. Working hard and being professional in this department will only draw criticism and ridiculing, my superior went as far as to call me a butt kisser in the middle of a department meeting, if you are not willing to discuss your personal life or the personal life of others, (especially listening to Management talk about their issues with their boy friend) you will be accused of LOWERING THE MORAL of the department,( THAT'S THE COMPANY'S BUZZ WORD ANYTIME THEY CANT COME UP WITH A REAL LEGITIMATE REASON TO WRITE YOU UP OR FIRE YOU),

    Advice to Management

    Clean house, starting at the top!!!!!


  8. Helpful (4)

    "Good luck with that"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Attending Physician in Washington, DC
    Former Employee - Attending Physician in Washington, DC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Children's National Health System full-time (More than 5 years)

    Pros

    Opportunity to help children in need, improve care of patients and employees

    Cons

    The culture is abysmal. Too many managers moved in charge of areas that they have no idea what they are doing. But are afraid someone will find out. So they micromanage. And gossip. And bully. And survive and thrive.
    The infrastructure is poor. The support is poor. If something needs to get done, it has to be done by oneself. But then expect criticism that one is not a team player and working in a silo. Has twice the number of employees for similar size institutions. Incredible and ridiculous bureaucracy established by legal/compliance. Yet this is the least clinically compliant hospital ever experienced by numerous individuals who came from other institutions.

    Advice to Management

    Get a clue. Figure out who is being honest with you.
    Don't put incompetent people over competent people. That is a sure way to never learn or improve.


  9. "research engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Research Engineer in Washington, DC
    Former Employee - Research Engineer in Washington, DC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Children's National Health System full-time (Less than a year)

    Pros

    benefits
    nice workplace
    good culture
    supervisor bad
    poor innovation

    Cons

    CEO is not trustworthy
    poor innovation
    very bad culture
    people stab on your back


  10. Helpful (3)

    "A total lack of accountability plus high managerial turnover makes a thriving climate for bullies."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative Support in Washington, DC
    Former Employee - Administrative Support in Washington, DC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Children's National Health System full-time (More than 8 years)

    Pros

    The CEO had begun weeding out those ineffective in their position. (But, the process is too slow for the employee suffering underneath.)

    Cons

    New management listening to hearsay instead of investigation...look at your cameras, listen to recordings, most things can be seen in computer files. (Even hardcopy information is available when a person is brought into question.) Peer-to-peer reviews are tainted.

    Advice to Management

    Learn what a bully does & how much they cost CNMC as a whole. A lot of excellence is lost because the bullied leave rather than go through the stress. (CNMC "talks the talk" but won't "walk".) There's also discriminatory issues behind the bullying behavior. These bullies go to great lengths to cover themselves. (example: A secretary receives mail & instead of sorting through it, making certain it goes to the proper authorities, she/he delegates the sorting to someone else. This person happens to be a bully...bullies are great @ masquerading bad behavior...who benefits in throwing away letters of commendation for others in her/his same position.) Bullies like to appear as if they go the extra mile while their coworkers take up the slack & burden. Bullies socialize; it's easier to recruit others into bullying the employee who is too busy doing their job. Managers must realize that having a third party involved may mean that the bullied won't talk because the third party is a bully, also. Bullies are subtle; it's not always like grade school.


  11. Helpful (4)

    "The foundation is full of silos and politics"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Director - Foundation in Washington, DC
    Current Employee - Associate Director - Foundation in Washington, DC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Children's National Health System full-time (Less than a year)

    Pros

    The people are nice and the salaries are good. Foundation offices are metro accessible

    Cons

    The job can be good if you're committed to coasting or just getting by. A lot of actual progress gets limited by organizational politics, poor management, lack of collaboration, etc. Ambition goes away quickly when you consistently run into barrier after barrier at the smallest levels.

    There is a lot of work that needs to be done to get the organization up to general best practices and organization is resistant to change. No strong leadership to drive strategy or get teams to work together. Priority is highly focused on Major Gifts and other forms of philanthropy is underdeveloped.

    While every organization has a degree of politics and dysfunction, I've never seen a place this bad. Use extreme caution before accepting a job here.

    Advice to Management

    Provide strong guidance and leadership for organizational priorities beyond just a fundraising goal. Fundraising practices should be more focused on engaging and retaining donors. Refocus


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