Children's National Health System Reviews | Glassdoor

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Children's National Health System Reviews

Updated December 4, 2017
32 reviews

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Children's National Health System President & CEO Kurt Newman
Kurt Newman
21 Ratings

32 Employee Reviews

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Pros
Cons
  • No room for growth if manager and you do not get along (in 6 reviews)

  • Work life balance is challenging (in 6 reviews)

More Pros and Cons

  1. "poorly managed workplace"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Children's National Health System full-time (More than 8 years)

    Pros

    I can't see many, compared to other positions

    Cons

    Do yourself a favor, just look for another place


  2. Helpful (2)

    "There's a Reason Everyone Leaves"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager
    Former Employee - Manager
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Children's National Health System full-time (More than a year)

    Pros

    Great mission. Helping kids is what they do best.

    Cons

    Some of the worst management I've ever seen
    Unless you're a manager, your voice matters very little (and even if you're a manager, your voice matters much less than your managers)
    No one stands up to the big name doctors even if they're completely wrong
    Incredibly high turnover rate (that's not normal!!!!!)
    HR is basically useless and completely disappears

  3. Helpful (2)

    "Pediatrician"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Approves of CEO

    I have been working at Children's National Health System full-time

    Pros

    Wonderful colleagues who care about the mission to improve the lives of children.

    Cons

    Terrible management that cares most about self-aggrandizement and the bottom line rather than helping improve the lives of children and staff morale.


  4. Helpful (3)

    "Disorganized and Unsupportive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager
    Current Employee - Manager
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Children's National Health System full-time (Less than a year)

    Pros

    There is so much to learn at this organization and the possibilities are endless. If given the right support and direction, once could make a career here in different areas and create a skill set that exceeds anything they could expect.

    Cons

    If you have previous knowledge and experience, you are not respected and often made to feel stupid and incompetent. Leadership feels anything less than them is not worth the time and effort and the personal investment is nonexistent. This is not a place to go if you are looking for a supportive, fun and engaged team.

    Advice to Management

    You will never keep good people if you don't recognize the value in those who choose to interview and get hired. Mutual respect will alway get you further than instilling fear. No one knows everything.


  5. Helpful (6)

    "Care is Good and the Physicians are Dedicated but Senior Leadership is Bad!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Washington, DC
    Former Employee - Anonymous Employee in Washington, DC
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Children's National Health System full-time (More than a year)

    Pros

    Staff are very dedicated and provide good care to children. The pay and benefits are very good but not worth the treatment you receive. There's a reason Children's has to pay more.

    Cons

    Senior leadership is horrible to work for! The culture is abusive. Senior Leaders are mean spirited and don't get along with each other and pull others into their disagreements. Senior leaders are not supportive of those that report to them. Human Resources lacks "human". Orientation for new managers is non-existent and new managers struggle and then are chastised when they don't know what to do or how to get things done. If "Children's" was not in the name of the employer, I would not know I worked for an organization that cared for children. There are double standards for the behavior of certain leaders in the organization. This was the worst environment I have ever worked in. How come an employee satisfaction or engagement survey is not conducted? The Senior Leadership would rather not know because a few of them might not be working there any longer if certain behaviors were exposed. My previous experience wasn't valued because it wasn't "The Children's way". Children's does not work to retain employees. There is high turnover and Senior Leaders do not care. It's all about the bottom line.

    Advice to Management

    Walk the walk and talk the talk...live the values that are established. Show compassion and treat employees with respect...they are your most valuable resource! Live the mission and incorporate it into the work environment and everyday dealings with each other. Hold Senior Leaders accountable for their behavior.


  6. Helpful (1)

    "Disorganized/dysfunctional workplace"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Professor
    Former Employee - Assistant Professor
    Doesn't Recommend
    Negative Outlook

    I worked at Children's National Health System full-time

    Pros

    Staffs are friendly and helpful.

    Cons

    Poor leadership and management (My supervisor didn't try to meet me or even know who I am until I decided to leave). Lack of support. Little room for professional growth. Lack of respect for junior faculty (was treated like a trainee). Relatively low salary and poor benefit.


  7. Helpful (3)

    "Sad to see things stagnate and decline"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Former Employee in Washington, DC
    Former Employee - Former Employee in Washington, DC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Children's National Health System full-time (More than 5 years)

    Pros

    Some wonderful people, while not a top rated Children's hospital in too many areas, still gives great care and helps many people.

    Cons

    After many years of problems with IT, things were looking up for IT at Children's in 2014 but then they outsourced to Cerner. Upper management gets big fat bonuses while long term employees are cut. Loyalty and a job well done means very little if you don't throw it in management's face. Office politics and backstabbing do get people ahead there.

  8. Helpful (4)

    "Executive Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Temple Hills, MD
    Current Employee - Anonymous Employee in Temple Hills, MD
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Children's National Health System (More than a year)

    Pros

    The hospital helps children. That is the only good thing about working at Children's.

    Cons

    Executive leadership is horrible, employees are treated as though they are not qualified and are punished for doing a good job in their roles. IT is a joke!

    Advice to Management

    Treat your employees with respect. Get a new IT person who knows what they are doing.


  9. "Customer Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Washington, DC
    Former Employee - Customer Service Representative in Washington, DC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Helping the patients and the organization

    Cons

    Bad Communications at all times

    Advice to Management

    Be better at who you pick to work with, some managements needs more training!!!


  10. Helpful (7)

    "Terrible place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at Children's National Health System full-time (More than 5 years)

    Pros

    The company takes care of children.

    Cons

    There are many problems with this place. Everything is driven by bonuses. There are so many positive reviews from "former employees" because the HR Department had set a goal for getting the company's Glassdoor score higher. Lots of fake reviews were posted to meet that goal. Directors make $20k+ in bonus, managers make 2-5X their salary, and everyone else gets the crumbs that are left. Wonder why care is so expensive here? It goes to salaries and bonuses.

    There are lots of cliches.

    Expect to burn out. You may start with a lot of enthusiasm and great ideas, but nobody cares about them. You aren't going to learn anything. You are just paid to do something basic so your boss can get his bonus.

    Advice to Management

    You should quit. You are terrible.


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