Children's National Health System Reviews | Glassdoor

Children's National Health System Reviews

Updated March 27, 2017
32 reviews

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Children's National Health System President & CEO Kurt Newman
Kurt Newman
12 Ratings

32 Employee Reviews

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Pros
Cons
  • Work life balance is challenging (in 6 reviews)

  • No on-site parking on main campus (in 5 reviews)

More Pros and Cons

  1. Helpful (2)

    "Great Mission, Poor Leadership"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Registered Nurse II in Washington, DC
    Former Employee - Registered Nurse II in Washington, DC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Children's National Health System full-time (More than 3 years)

    Pros

    Great mission, extremely friendly staff, flexible vacation scheduling

    Cons

    Poor leadership, horrible nurse retention, NO PARKING, long commute, low pay, extreme differences in bonus between ICU and Acute Care, force-feed answers to staff to appear better than they are for accreditation and magnet designation, Employ low-skilled/unprofessional ancillary staff that make your job extremely difficult to do

    Advice to Management

    Listen to your nurses. There's a reason why more than 85% leave within 3-4 years.


  2. Helpful (2)

    "Anonymous"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Administrative Assistant in Clinton, MD
    Current Employee - Senior Administrative Assistant in Clinton, MD
    Doesn't Recommend

    I have been working at Children's National Health System (More than 10 years)

    Pros

    Okay bonus every year. Patient care is very important.

    Cons

    On site parking and shuttle buses are horrible. The pay is not great. Very stress environment and short staff. Some employees do not speak when spoken too. Staff is not appreciate for the good work that they do. No room for growth. No training classes. No challenges to learn or don't want you to learn certain things. Benefits are not all great. There is no work balance in this organization.

    Advice to Management

    Management needs professional training on how to treat their employees.


  3. Helpful (4)

    "Too much"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Washington, DC
    Former Employee - Anonymous Employee in Washington, DC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Children's National Health System full-time

    Pros

    Making sure families are happy and satisfied. Team work

    Cons

    Too much work load for a person, very stressful environment, micro-management, keeps adding other things to do with out checking to see if can handle it.

    Advice to Management

    Add more staff to help during busy seasons especially.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Confusion"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Washington, DC
    Former Employee - Director in Washington, DC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Children's National Health System (Less than a year)

    Pros

    Great compensation and benefits. Some teams have the required support yet the company lacks vision.

    Cons

    Organization lacks leadership with clear business direction.

    Advice to Management

    Fire the group and start over.


  6. Helpful (2)

    "Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Edgewater, MD
    Former Employee - Anonymous Employee in Edgewater, MD

    I worked at Children's National Health System (More than 3 years)

    Pros

    Great hospital for the kids ...

    Cons

    Management needs a clue. They ask for employee feedback but when it is given, they down play everything and don't react accordingly.


  7. "Shift Coordinator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Washington, DC
    Former Employee - Anonymous Employee in Washington, DC
    Doesn't Recommend
    Disapproves of CEO

    I worked at Children's National Health System (More than a year)

    Pros

    The patients and their families

    Cons

    Hospital administration and general disorganization of the hospital.


  8. Helpful (1)

    "Sucky Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Staff Scientist in Washington, DC
    Current Employee - Staff Scientist in Washington, DC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Children's National Health System full-time (Less than a year)

    Pros

    Can't think of any at this time

    Cons

    Managers suck thru the entire org


  9. Helpful (4)

    "Needs improvement"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Registered Nurse II in Washington, DC
    Former Employee - Registered Nurse II in Washington, DC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Children's National Health System (More than 5 years)

    Pros

    Working with children, awesome health care providers, great professional relationships

    Cons

    The definition of bureaucracy. Since CNHS re-brands everything with a 'bear" theme, they should call it bear-acracy. Management has serious issues at this institution. "Leadership" (always sure to use the capital "L" when addressing the plebs) is a club. There is no accountability for any actions. Medicare fraud? No one is held accountable, Instead, Leadership throws a positive "spin" on the event. An IT disaster? 18000 hacked patient accounts? No information provided to employees, and no one is held accountable. The IT departments' definition of a paperless system: enter an order in the computer, print it out, and hand deliver it. Constant downtime. Even the outside website was down for more than 48 hours, and internal connectivity affected: phones went down.The EMR is implemented horribly, it's basically bloatware, and is a serious impediment to professional staff accomplishing their work. IT needs to be cleansed, starting at the top, and all the way down. The institution probably spent millions on marketing a "Bear Institute" to no avail. Nothing has developed from it, and things have only gotten worse. Computers are slow, we could hardly hold conferences. A horrible IT system? No one held accountable. I've worked at numerous other hospitals where IT and the EMR have worked. It CAN be done. Why not here??

    Advice to Management

    Stop protecting the inner circle. Hold people accountable for their actions. IT is horrendous - fix it.


  10. Helpful (1)

    "Nurse"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - RN II in Washington, DC
    Former Employee - RN II in Washington, DC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Love the kids, Children's Hospital

    Cons

    Poor communication from Management to their employees, not a positive working environment, significant cliques, a lot of gossiping

    Advice to Management

    Have Individuals in Management positions that really have leadership and management capabilities, get rid of stagnant and apathetic employees, get rid of personal cell phones in work place.


  11. Helpful (1)

    "Good place to learn, just don't stay too long"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Washington, DC
    Current Employee - Anonymous Employee in Washington, DC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Children's National Health System full-time (More than 5 years)

    Pros

    You may have opportunities to learn new skills
    Many staff members and physicians are very dedicated to improving the health of children

    Cons

    One of the worst hiring processes I have ever seen
    Many managers lack adequate education or experience to be effective
    You will be asked to complete the work of two people for less pay
    No opportunities for growth or advancement: no raises, no promotions
    Surprisingly political atmosphere of exclusion, cliques, and gossip
    Disjointed, uncoordinated, and duplicative efforts across the entire system

    Advice to Management

    Invest in your people: train them, reward EVERYONE for their hard work (not just management, regardless of their level of competency), stop spending so much money on marketing and PR and more in the people who make it all possible


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