Children's National Health System Reviews | Glassdoor

Children's National Health System Reviews

Updated June 19, 2017
226 reviews

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226 Employee Reviews

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Pros
  • Children's is a great place to work (in 13 reviews)

  • Good benefits, competitive salary (in 8 reviews)

Cons
  • Work life balance is challenging (in 6 reviews)

  • no on-site parking; so shuttle to/from hospital (in 5 reviews)

More Pros and Cons

  1. Helpful (1)

    "Great Hospital, Horrible Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operator in Washington, DC
    Current Employee - Operator in Washington, DC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Children's National Health System part-time (More than a year)

    Pros

    Awesome benefits
    Joy of helping children
    Reasonably clean and functioning main campus

    Cons

    Management overworks you
    Complacent attitude from clinics and entire hospital
    Poor attitudes from physicians
    Every department is extremely understaffed
    High turnover rate
    HR can't even keep their own employees

    Advice to Management

    Give up the politics and actually be for the children and families. Staff the clinics appropriately so that patients don't have to call a million times for appointments or advice.


  2. "Sr Staff Assistant"

    Star Star Star Star Star
    • Comp & Benefits
    Former Employee - Anonymous Employee in Washington, DC
    Former Employee - Anonymous Employee in Washington, DC
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Children's National Health System full-time (More than 10 years)

    Pros

    Worthy cause. Good benefits, competitive salary.

    Cons

    Parking at the main campus can be challenging.

  3. "Children"s National Health Systems"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Administrative Assistant in Washington, DC
    Current Employee - Senior Administrative Assistant in Washington, DC

    I have been working at Children's National Health System full-time (More than a year)

    Pros

    Great Benefits, paid maternity leave

    Cons

    Hard to get employed initially. It took me years. Hard to get a promotion.


  4. Helpful (1)

    "outpatient- lack of transparency"

    Star Star Star Star Star
    Current Employee - Anonymous Employee in Washington, DC
    Current Employee - Anonymous Employee in Washington, DC

    I have been working at Children's National Health System full-time (More than 5 years)

    Pros

    generous vacation and CME time, 401k matching, motivated coworkers

    Cons

    consistently understaffed- due to bureaucratic red tape takes entirely too long (4-6 months) to hire new employees in the outpatient setting- we have been waiting on an additional PCT and RN for months, and just got an additional provider after waiting 1 year. also recently double booked patients to make up patient volume- a nightmare when understaffed


  5. Helpful (1)

    "Process architect"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Process Architect in Arlington, VA
    Former Employee - Process Architect in Arlington, VA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Children's National Health System full-time (More than a year)

    Pros

    The staff truly do try to improve the lives of children. If that is something you can get behind, then working with the frontline staff is beneficial, rewarding and a great experience.

    Cons

    There is limited upward mobility due to long-term executives staying past their primes who do not lead or hold anyone accountable. The organization has not strategic plan, which results in a lack of direction and forward-thinking. All departments, units and outpatient clinics operate in silos that are uncoordinated and are not sustainable long-term given the direction of modern healthcare.

    Advice to Management

    Develop a strategic plan, devote resources to reaching it and improve collaboration at all levels.


  6. "Pretty good place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Ambulatory Patient Care in Washington, DC
    Current Employee - Ambulatory Patient Care in Washington, DC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Children's National Health System full-time (More than 3 years)

    Pros

    Decent Christmas bonus every year, good mon-fri schedule for most outpatient clinics, decent salary.

    Cons

    No onsite parking for employees, high patient volume.

    Advice to Management

    Mine have been pretty nice, fair and respectful


  7. "Management needs work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Clinical Operations Representative II in Washington, DC
    Current Employee - Clinical Operations Representative II in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    easily accessible in the city

    Cons

    poor management,
    higher positions given to external employees before internal

    Advice to Management

    Get on one accord. Management is very haphazardly put together

  8. "Social Media Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Silver Spring, MD
    Former Employee - Anonymous Employee in Silver Spring, MD
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Children's National Health System full-time (Less than a year)

    Pros

    Good Benefits
    Decent Pay
    Helping Children and their families
    Great hospital with lots of fantastic, well-run programs
    Great research and incredible faculty of physicians

    Cons

    Traditional workplace, can be very slow and very, very bureaucratic
    Not a lot of room for creativity or change
    Some turnover that would raise concerns for other staff

    Advice to Management

    Be open to change
    It's obvious to your staff that there is no room for them to grow, so offer them something else to help them stay


  9. Helpful (2)

    "Anonymous"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Administrative Assistant in Clinton, MD
    Current Employee - Senior Administrative Assistant in Clinton, MD
    Doesn't Recommend

    I have been working at Children's National Health System (More than 10 years)

    Pros

    Okay bonus every year. Patient care is very important.

    Cons

    On site parking and shuttle buses are horrible. The pay is not great. Very stress environment and short staff. Some employees do not speak when spoken too. Staff is not appreciate for the good work that they do. No room for growth. No training classes. No challenges to learn or don't want you to learn certain things. Benefits are not all great. There is no work balance in this organization.

    Advice to Management

    Management needs professional training on how to treat their employees.


  10. "Volunteer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    Former Employee - Volunteer in Washington, DC
    Former Employee - Volunteer in Washington, DC
    Recommends
    Approves of CEO

    I worked at Children's National Health System (Less than a year)

    Pros

    Friendly nice workers. Everyone cares. Free employee parking in DC.
    You create a wonderful bond with the children there.

    Cons

    None that I can think of.

    Advice to Management

    Keep up the great work!


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