Children's National Health System Reviews in Washington, DC | Glassdoor

Children's National Health System Washington Reviews

Updated February 7, 2017
104 reviews

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Washington, DC

3.4
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Children's National Health System President & CEO Kurt Newman
Kurt Newman
52 Ratings

104 Employee Reviews

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Pros
Cons
  • No on-site parking on main campus (in 5 reviews)

  • No room for growth if manager and you do not get along (in 5 reviews)

More Pros and Cons

  1. "Coordinator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Washington, DC
    Current Employee - Anonymous Employee in Washington, DC
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Children's National Health System full-time (More than 5 years)

    Pros

    Being a part of an organization that helps sick children.

    Cons

    parking, long commute, limited growth


  2. Helpful (2)

    "Great Mission, Poor Leadership"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Registered Nurse II in Washington, DC
    Former Employee - Registered Nurse II in Washington, DC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Children's National Health System full-time (More than 3 years)

    Pros

    Great mission, extremely friendly staff, flexible vacation scheduling

    Cons

    Poor leadership, horrible nurse retention, NO PARKING, long commute, low pay, extreme differences in bonus between ICU and Acute Care, force-feed answers to staff to appear better than they are for accreditation and magnet designation, Employ low-skilled/unprofessional ancillary staff that make your job extremely difficult to do

    Advice to Management

    Listen to your nurses. There's a reason why more than 85% leave within 3-4 years.


  3. "Stay Away from Patient Access DEPT"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Patient Access Representative in Washington, DC
    Current Employee - Patient Access Representative in Washington, DC
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Children's National Health System full-time (More than 5 years)

    Pros

    Children's is an amazing company that provides services for children and families. The Doctors & Nurses truly know their craft. The benefits are very affordable and competitive.

    Cons

    However the bad outweighs the good. The attitude of staff at Children's is unbearable. Management does nothing to correct unprofessional staff. They do not appreciate hard working employees. The turn over rate in staff is ridiculous. The only steady staff are Doctors, and 30 year front desk staff that are miserable and rude.

    Advice to Management

    Stop focusing on petty Union rules and reprimand employees for their behavior and conduct. Force out your employees that are no longer contributing to the company. Have everyone in the entire hospital take basic etiquette classes.


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  5. Helpful (2)

    "Care is Good and the Physicians are Dedicated but Senior Leadership is Bad!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Washington, DC
    Former Employee - Anonymous Employee in Washington, DC
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Children's National Health System full-time (More than a year)

    Pros

    Staff are very dedicated and provide good care to children. The pay and benefits are very good but not worth the treatment you receive. There's a reason Children's has to pay more.

    Cons

    Senior leadership is horrible to work for! The culture is abusive. Senior Leaders are mean spirited and don't get along with each other and pull others into their disagreements. Senior leaders are not supportive of those that report to them. Human Resources lacks "human". Orientation for new managers is non-existent and new managers struggle and then are chastised when they don't know what to do or how to get things done. If "Children's" was not in the name of the employer, I would not know I worked for an organization that cared for children. There are double standards for the behavior of certain leaders in the organization. This was the worst environment I have ever worked in. How come an employee satisfaction or engagement survey is not conducted? The Senior Leadership would rather not know because a few of them might not be working there any longer if certain behaviors were exposed. My previous experience wasn't valued because it wasn't "The Children's way". Children's does not work to retain employees. There is high turnover and Senior Leaders do not care. It's all about the bottom line.

    Advice to Management

    Walk the walk and talk the talk...live the values that are established. Show compassion and treat employees with respect...they are your most valuable resource! Live the mission and incorporate it into the work environment and everyday dealings with each other. Hold Senior Leaders accountable for their behavior.


  6. Helpful (1)

    "Great Hospital, Horrible Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operator in Washington, DC
    Current Employee - Operator in Washington, DC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Children's National Health System part-time (More than a year)

    Pros

    Awesome benefits
    Joy of helping children
    Reasonably clean and functioning main campus

    Cons

    Management overworks you
    Complacent attitude from clinics and entire hospital
    Poor attitudes from physicians
    Every department is extremely understaffed
    High turnover rate
    HR can't even keep their own employees

    Advice to Management

    Give up the politics and actually be for the children and families. Staff the clinics appropriately so that patients don't have to call a million times for appointments or advice.


  7. "Sr Staff Assistant"

    Star Star Star Star Star
    • Comp & Benefits
    Former Employee - Anonymous Employee in Washington, DC
    Former Employee - Anonymous Employee in Washington, DC
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Children's National Health System full-time (More than 10 years)

    Pros

    Worthy cause. Good benefits, competitive salary.

    Cons

    Parking at the main campus can be challenging.


  8. "Children"s National Health Systems"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Administrative Assistant in Washington, DC
    Current Employee - Senior Administrative Assistant in Washington, DC

    I have been working at Children's National Health System full-time (More than a year)

    Pros

    Great Benefits, paid maternity leave

    Cons

    Hard to get employed initially. It took me years. Hard to get a promotion.


  9. Helpful (1)

    "outpatient- lack of transparency"

    Star Star Star Star Star
    Current Employee - Anonymous Employee in Washington, DC
    Current Employee - Anonymous Employee in Washington, DC

    I have been working at Children's National Health System full-time (More than 5 years)

    Pros

    generous vacation and CME time, 401k matching, motivated coworkers

    Cons

    consistently understaffed- due to bureaucratic red tape takes entirely too long (4-6 months) to hire new employees in the outpatient setting- we have been waiting on an additional PCT and RN for months, and just got an additional provider after waiting 1 year. also recently double booked patients to make up patient volume- a nightmare when understaffed


  10. "Pretty good place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Ambulatory Patient Care in Washington, DC
    Current Employee - Ambulatory Patient Care in Washington, DC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Children's National Health System full-time (More than 3 years)

    Pros

    Decent Christmas bonus every year, good mon-fri schedule for most outpatient clinics, decent salary.

    Cons

    No onsite parking for employees, high patient volume.

    Advice to Management

    Mine have been pretty nice, fair and respectful


  11. "Management needs work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Clinical Operations Representative II in Washington, DC
    Current Employee - Clinical Operations Representative II in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    easily accessible in the city

    Cons

    poor management,
    higher positions given to external employees before internal

    Advice to Management

    Get on one accord. Management is very haphazardly put together



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