Chili's Grill and Bar Reviews | Glassdoor

Chili's Grill and Bar Reviews

Updated September 24, 2017
2,064 reviews

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3.5
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Chili's Grill and Bar President Wyman Roberts
Wyman Roberts
464 Ratings

2,064 Employee Reviews

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Pros
  • It's a big family, Flexible schedule, (in 138 reviews)

  • It is good money and usually pretty fun environment (in 102 reviews)

Cons
  • Hard work; long hours; odd hours (in 102 reviews)

  • Always behind, pushing to hard, quality of life (in 26 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (1)

    "Nice Home"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Restaurant Manager in Dallas, TX
    Current Employee - Restaurant Manager in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Chili's Grill and Bar (Less than a year)

    Pros

    very nice quality of life the systems are easy to follow. It is very relaxed and has a family feel,

    Cons

    Even with very reasonable work hours you need to stay on the move to keep up and leave on time. Oh wait that is a good thing.

    Chili's Grill and Bar Response

    Oct 20, 2016 – Employer Branding

    Hello from Chili's! Thank you for the awesome review, this made our day and we really appreciate it. We love to see that you have a great sense of well being and are happy with us!

    In terms of... More


  2. "Working at Chilis has been like a roller coaster."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Restaurant Manager in Pearland, TX
    Former Employee - Restaurant Manager in Pearland, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Chili's Grill and Bar full-time (More than 10 years)

    Pros

    Quality of life has been great. You can earn up to 4 vacations a year depending on your tenure. Have made a lot of great friends working here.

    Cons

    Constant changes in upper management. Constant menu changes upsets the guests. Bonuses have been hard to earn and even then are not that great.

    Advice to Management

    Take care of your people better.

  3. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Chili's Grill and Bar full-time

    Pros

    Great Money, Fun environment to work in.

    Cons

    Too many responsibilities as a server.

    Advice to Management

    No


  4. "Server/bartender"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Chili's Grill and Bar full-time

    Pros

    Flexible hours, Corporate really looks out for its employees in times of distress.

    Cons

    A lot of side work, managers can be not helpful, Annoying customers

    Advice to Management

    Be more open to change


  5. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hostess in Visalia, CA
    Former Employee - Hostess in Visalia, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Chili's Grill and Bar part-time (More than 5 years)

    Pros

    Employees were like a family!

    Cons

    Worked only 4 to 5 hours each shift

    Advice to Management

    Everything is great, I cannot think of anything that you should change.


  6. "Server Life"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dallas, TX
    Former Employee - Anonymous Employee in Dallas, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Chili's Grill and Bar full-time (More than 3 years)

    Pros

    Good money for a serving job, no side work

    Cons

    Food can be delayed which means tips decrease


  7. "Key hourly"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Chili's Grill and Bar part-time

    Pros

    Great team spirit, menu always changing.

    Cons

    Management is always transferring and changing.

  8. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    Great company to work for with great benefits and compensations

    Cons

    The hours you work are inconsistent just like any restaurant

    Chili's Grill and Bar Response

    Sep 18, 2017 – Communications Associate

    Thanks for the stellar review! It’s awesome to know that you enjoyed your time with our brand. We know that restaurant hours can be crazy sometimes, so we appreciate your flexibility with scheduling... More


  9. "Host"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Host in Staten Island, NY
    Former Employee - Host in Staten Island, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Chili's Grill and Bar full-time (More than a year)

    Pros

    -Great atmosphere
    -Excellent team cohesion
    -Manager's leadership ability was notable

    Cons

    -Scheduling may be inflexible at times

    Chili's Grill and Bar Response

    Sep 18, 2017 – Communications Associate

    Teamwork makes the dream work! Cliché – but, undeniably true. It’s awesome to know that you had a great experience with us as a Host, and we appreciate your review and recommendation. Don’t be a... More


  10. "Ive been a server here for over 3 years and I can just say its a fun place to work (sometimes)."

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Big sections so you have the opportunity to make some big tips. Also the environment is sort of laid back so it is not so strict which is always nice.

    Cons

    Ive worked at 3 different chili's and the kitchen has been horrible in all 3 of them. Also, some management don't seem to care about anything.

    Advice to Management

    There are some good managers and managers who literally don't care about anything.

    Chili's Grill and Bar Response

    Sep 18, 2017 – Communications Associate

    We appreciate your feedback, ChiliHead. Our goal is to make every restaurant feel like a team, so we’re bummed to know that you don’t always feel like you can count on your Managers and Heart of... More


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