Chili's Grill and Bar Reviews | Glassdoor

Chili's Grill and Bar Reviews

Updated September 22, 2017
2,061 reviews

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2,061 Employee Reviews

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Pros
  • Flexible schedule good management in reading Chili's team players (in 139 reviews)

  • It is good money and usually pretty fun environment (in 101 reviews)

Cons
  • Hard work; long hours; odd hours (in 102 reviews)

  • Always behind, pushing to hard, quality of life (in 26 reviews)

More Pros and Cons

  1. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Huntsville, AL
    Current Employee - Server in Huntsville, AL
    Recommends
    Neutral Outlook

    I have been working at Chili's Grill and Bar full-time (Less than a year)

    Pros

    Enjoying talking to customers

    Cons

    Not having team players


  2. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at Chili's Grill and Bar full-time

    Pros

    Great for students and weekends.

    Cons

    Benefits for front of house employees are awful.

  3. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Waukesha, WI
    Former Employee - Server in Waukesha, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Chili's Grill and Bar part-time (More than 3 years)

    Pros

    great coworkers, decent management

    Cons

    One of the servers is literally insane.

    Advice to Management

    Be more willing to fire servers who come into the place looking for a fight.


  4. "Server"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chili's Grill and Bar full-time

    Pros

    The coworkers are amazing and fun to work with.

    Cons

    Some coworkers don't do as much as others.


  5. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server/Bartender in Snellville, GA
    Former Employee - Server/Bartender in Snellville, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Chili's Grill and Bar full-time (More than 3 years)

    Pros

    Amazing fast-paced team to work for always on the positive side amazing management

    Cons

    Really didn't see a downside other than Mondays were slow. Not very often but two people working a section that did not work well together made it very difficult almost like bouncing balls bouncing against each other

    Advice to Management

    People that go to work and make sure you keep the good working people number one


  6. "Line Cook"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Chili's Grill and Bar full-time

    Pros

    It was a corporate environment, so if that is what you are looking for, then it's not bad. Good for college students or people right out of high school who need some training before they move on to something better.

    Cons

    The management was not very effective. The cooks basically had the run of the kitchen, and if the people who had been there longest didn't like you, then they took it out on you by throwing the food you make in the trash, yelling, shoulder checks, etc.

    Advice to Management

    You need to be more consistent as managers, and fire people when they are rude to other employees, especially when it hits the point of getting physical.

    Chili's Grill and Bar Response

    Sep 18, 2017 – Communications Associate

    Thank you for your feedback. We’re really sorry that you didn’t have a better team experience as a Line Cook. Creating positive experiences and maintaining an encouraging culture is our top priority... More


  7. "Part Time College Job"

    StarStarStarStarStar
    Former Employee - Hostess/Carside to Go in Goleta, CA
    Former Employee - Hostess/Carside to Go in Goleta, CA
    Recommends
    Neutral Outlook

    I worked at Chili's Grill and Bar part-time (More than a year)

    Pros

    There are part time college employees as well as full time adult employees, schedule is always released on time, great employee discount, fully staffed, servers can make $300+ on a busy weekend!

    Cons

    MUST start as a hostess and work your way up to Take Out or Food Runner before you can become a server, hosts don't get tipped out, getting a shift covered can be difficult, multiple managers can lead to jumbled communication

    Advice to Management

    Make sure all managers are on the same page, be more flexible with shift changes

    Chili's Grill and Bar Response

    Sep 18, 2017 – Communications Associate

    Thanks for your feedback! We’re happy to know that you enjoyed your time with us while you were in school. We’ve found that we’re able to best train our Team Members and develop specific skill sets... More

  8. "Good but bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Host/Hostess in Huntington, WV
    Current Employee - Host/Hostess in Huntington, WV
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Chili's Grill and Bar full-time (More than a year)

    Pros

    50% off up to 4 people. Free food all the time. Good co-workers

    Cons

    Management is ok. But I've been asking for a raise for about 3 months now and nothing. Just going to find me a new better job.

    Chili's Grill and Bar Response

    Sep 18, 2017 – Communications Associate

    While we’re glad you’ve made some great connections with your teammates and enjoy our perks, we’re sorry if you’ve been underwhelmed by your overall experience at Chili’s. Our pay rates are based on... More


  9. "Bartender"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chili's Grill and Bar full-time

    Pros

    Working for Chili's offered flexible hours while I was going to school. They also support a great culture to work for.

    Cons

    None that I can think of, except the common fluctuation of income based on the economy.

    Advice to Management

    Keep the Chili's Culture going!


  10. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server
    Current Employee - Server
    Recommends
    Approves of CEO

    I have been working at Chili's Grill and Bar full-time (More than 3 years)

    Pros

    Good company, flexible hours, benefits, atomosphere.

    Cons

    Management, employee benefits, customers, menu prices, no holiday pay.

    Advice to Management

    Needs to listen to their employees more.

    Chili's Grill and Bar Response

    Sep 18, 2017 – Communications Associate

    Hey, ChiliHead – thanks for your feedback. We always want our Team Members to feel like their voice is being heard, and we apologize if you don’t feel like that’s always been the case. Please know... More


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