Chili's Grill and Bar Reviews | Glassdoor

Chili's Grill and Bar Reviews

Updated February 25, 2017
1,790 reviews

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Full-time Part-time

1,790 Employee Reviews

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Pros
  • Flexible schedule is the best thing about working here, able to adjust schedule based on school schedule or upcoming events (in 129 reviews)

  • Good money if you can earn your way to the good sections (in 83 reviews)

Cons
  • Stress turnover long hours balance (in 88 reviews)

  • Leadership preaches all the time about great quality of life for the restaurant managers but there is zero follow up with it happening (in 22 reviews)

More Pros and Cons

  1. "Bartender"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bartender
    Former Employee - Bartender

    I worked at Chili's Grill and Bar full-time (More than 5 years)

    Pros

    Great money, ability to build clientele

    Cons

    No benefits, late hours, not many breaks


  2. "Host"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Host in North Canton, OH
    Former Employee - Host in North Canton, OH
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Chili's Grill and Bar part-time (Less than a year)

    Pros

    Friendly workers, help you learn quickly, fairly easy job if well organized

    Cons

    Hours are horrible, only work 1-3 hours in a shift at times.

    Advice to Management

    Share dinner shifts among all employees


  3. "It's Chilis.."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Los Angeles, CA
    Current Employee - Server in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Chili's Grill and Bar part-time (More than a year)

    Pros

    When the money is good, it's really good. The schedule is pretty flexible. You can easily drop & pick up shifts through the HotSchedules App. Good discount. Company outings such as softball games, basketball games, soccer games, etc.

    Cons

    MANAGEMENT! Very pushy with ITR (guest Intent To Return). If your ITR is low (even if you're able to balance 5+ tables) they cut your hours A LOT!
    There is so much side work expected of from the servers & management expects it to be done fairly quick.
    Guests that can either make or break your spirit.
    Having no food runners or bussers can make it tough, especially on weekends when we're so slammed that we don't have time to be miracle workers.
    Management worries so much about labor so most days we'll have 3 servers running the entire floor.

    Very corporate.

    Advice to Management

    Worry more about the quality of the work environment for your staff. If you see your servers are struggling OFFER TO HELP! Don't tell them that it's "their job".
    Don't worry so much about labor. You're making more than enough money to pay your staff plus get your bonuses at the end of the quarter. Lighten the load during the time on the floor & maybe your servers would be able to give better service.


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  5. "Corporation that allows for personality"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Austin, TX
    Current Employee - Server in Austin, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Chili's Grill and Bar part-time (Less than a year)

    Pros

    Doesn't feel like you're working for a corporation as big as Chili's is; care about individual employees; merit-based benefits and treatment

    Cons

    Lack of input on scheduling

    Advice to Management

    Keep treating employees as individuals.


  6. "not bad"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chili's Grill and Bar part-time

    Pros

    great co workers, great athmosphere

    Cons

    poor management, and not a lot of benefits


  7. "Bus boy"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Chili's Grill and Bar part-time

    Pros

    Great atmosphere with the other workers

    Cons

    My experience was a non understanding boss


  8. "Somewhat enjoyable, but mostly stressful"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server
    Current Employee - Server
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Chili's Grill and Bar part-time (More than a year)

    Pros

    Workplace culture is valued at Chilis, so you really get to know co-workers and management. They do a good job of being flexible and working around your schedule. Easily bring home $100+ after a busy shift.

    Cons

    SURVEYS ARE A TERRIBLE WAY OF MEASURING EMPLOYEE PERFORMANCE AND CAUSE AN EXTENSIVE AMOUNT OF WORKPLACE ANXIETY.


  9. "server"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Chili's Grill and Bar part-time

    Pros

    quick money, upbeat environment, flexible schedule

    Cons

    too many changes with food choices, what a guests likes last time they were here might not be here again.


  10. "No appreciation"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Host in Denver, CO
    Current Employee - Host in Denver, CO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Chili's Grill and Bar full-time (More than a year)

    Pros

    discounted food
    very easy job
    low risk

    Cons

    terrible environment
    low pay, no commission


  11. "Server"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server/Bartender in Dalton, GA
    Current Employee - Server/Bartender in Dalton, GA

    I have been working at Chili's Grill and Bar full-time (More than 5 years)

    Pros

    Amazing company to work for. Chilis is very employee centered and set up for easy service.

    Cons

    Extremely busy. Longer hours than most restaurants. The kitchen is always slammed and not paid enough.

    Advice to Management

    Top management tries to control store from the headquarters. The local managers need more say so on what goes on in the stores.



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