Chili's Grill and Bar Reviews | Glassdoor

Chili's Grill and Bar Reviews

Updated March 1, 2017
1,794 reviews

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Full-time Part-time

1,794 Employee Reviews

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Pros
  • Flexible schedule is the best thing about working here, able to adjust schedule based on school schedule or upcoming events (in 129 reviews)

  • Good money if you can earn your way to the good sections (in 83 reviews)

Cons
  • Stress turnover long hours balance (in 88 reviews)

  • Leadership preaches all the time about great quality of life for the restaurant managers but there is zero follow up with it happening (in 22 reviews)

More Pros and Cons

  1. "Server"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Covington, LA
    Former Employee - Server in Covington, LA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Chili's Grill and Bar part-time (Less than a year)

    Pros

    You make good money there

    Cons

    Ask about anything and I can give you a con

    Advice to Management

    Treat your employees with more respect. Good servers are hard to come by and y'all need us more then we need you


  2. "server"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Chili's Grill and Bar part-time

    Pros

    quick money, upbeat environment, flexible schedule

    Cons

    too many changes with food choices, what a guests likes last time they were here might not be here again.


  3. "Worked here for 8 years and loved my job!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - ServerTrainer in Mechanicsburg, PA
    Former Employee - ServerTrainer in Mechanicsburg, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Chili's Grill and Bar full-time (More than 8 years)

    Pros

    I worked here before Team Service, and loved that they added team service!! They really updated the training as well.

    Cons

    The training workbooks are awesome as stated above... But super cheesy. I also had some issues with management but that particular manager is no longer with company.

    Advice to Management

    Keep up the great work, changing the restaurant decor, menus and bars. I love that when something doesn't work, it gets changed.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Server"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server/Bartender in Dalton, GA
    Current Employee - Server/Bartender in Dalton, GA

    I have been working at Chili's Grill and Bar full-time (More than 5 years)

    Pros

    Amazing company to work for. Chilis is very employee centered and set up for easy service.

    Cons

    Extremely busy. Longer hours than most restaurants. The kitchen is always slammed and not paid enough.

    Advice to Management

    Top management tries to control store from the headquarters. The local managers need more say so on what goes on in the stores.


  6. "Restaurant Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Restaurant Manager in Green Bay, WI
    Former Employee - Restaurant Manager in Green Bay, WI
    Doesn't Recommend
    Positive Outlook

    I worked at Chili's Grill and Bar full-time (More than a year)

    Pros

    Meet great guest and some great employees. Good food quality

    Cons

    High stress, poor compensation for amount of work, poor quality of life

    Advice to Management

    Prepare to work 55 to 60
    Hours or more per week. poor quality of life


  7. "Prep cook dishwasher"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Prep Cook in Raynham, MA
    Current Employee - Prep Cook in Raynham, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Chili's Grill and Bar full-time (Less than a year)

    Pros

    employee discount, other than that not worth the time working for this company or any subsidary

    Cons

    lousy company to work for, they can't stand having a gay person out do the other cooks and staff, after being harrassed and was brought to management's attention the incidents were brushed off and I was labeled as a drama queen, backlash from the entire staff do to sexual preference

    Advice to Management

    listen to your employees, get off your butt and out of the manager's office and actually do your job, learn when there is an issue in your restaurant to address it immediately rather than continuously brush it off


  8. Helpful (2)

    "Chili's is a great for someone first jumping into the workplace environment."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Barnhart, MO
    Current Employee - Server in Barnhart, MO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Some pros to working at Chili's is that you can receive your tips everyday you go into work. You can also get a discount on food when you eat there.

    Cons

    Fast paced, stressful, corporate company, managers can't stick up for you, you will get taken advantage of, mean guests, company advertises for cheaper people therefore worse tips

    Advice to Management

    Think more about your staff in the restaurant.


  9. "Cook or dishwasher"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Wtar in Odessa, TX
    Former Employee - Wtar in Odessa, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Chili's Grill and Bar full-time (Less than a year)

    Pros

    To learn new things and better my opportunity to move up

    Cons

    Sometimes you dont get enough hours

    Advice to Management

    I will give u my 100 percent,


  10. "Not a half bad Waiting Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    flexible hours, high tip payout, make what you want out of the role

    Cons

    inexperienced management, competitive environment, internal theft is rampant


  11. "Good"

    Star Star Star Star Star
    Current Employee - Server *Trainer Certified in Lake Havasu City, AZ
    Current Employee - Server *Trainer Certified in Lake Havasu City, AZ

    I have been working at Chili's Grill and Bar (More than 3 years)

    Pros

    Money, Company backs you up, stability, flexibility.

    Cons

    Customers, lot of change often



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