Chili's Grill and Bar Reviews | Glassdoor

Chili's Grill and Bar Reviews

Updated October 17, 2017
2,113 reviews

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2,113 Employee Reviews

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Pros
  • It's a big family, Flexible schedule, (in 139 reviews)

  • It is good money and usually pretty fun environment (in 104 reviews)

Cons
  • Hard work; long hours; odd hours (in 103 reviews)

  • Always behind, pushing to hard, quality of life (in 26 reviews)

More Pros and Cons

  1. "OK but not worth the pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Nice people
    Good environment
    Mostly flexible

    Cons

    Go in for shifts almost everyday but get sent home as soon as business slowed resulting in very few hours. At $8.80/ hour getting less than 20 hours per week despite having 6+ shifts it simply isn't worth it, especially when everyone else around is making much more.

    Advice to Management

    Better Schedules
    Better pay


  2. "Gm"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in Atlanta, GA
    Former Employee - General Manager in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Chili's Grill and Bar full-time (More than 5 years)

    Pros

    Good benefits, good peers to use as resources

    Cons

    Company changing, not as people oriented as in the past

  3. "Prep cook"

    StarStarStarStarStar
    Former Employee - Prep Cook in Mount Laurel, NJ
    Former Employee - Prep Cook in Mount Laurel, NJ
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Chili's Grill and Bar full-time (Less than a year)

    Pros

    Awesome staff that is fun to be around

    Cons

    Lack of hours, and conflicts occur

    Advice to Management

    Reduce staff to a safe amount for easy hours set up


  4. "Key hourly"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Chili's Grill and Bar part-time

    Pros

    Great team spirit, menu always changing.

    Cons

    Management is always transferring and changing.


  5. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    Great company to work for with great benefits and compensations

    Cons

    The hours you work are inconsistent just like any restaurant

    Chili's Grill and Bar Response

    Sep 18, 2017 – Communications Associate

    Thanks for the stellar review! It’s awesome to know that you enjoyed your time with our brand. We know that restaurant hours can be crazy sometimes, so we appreciate your flexibility with scheduling... More


  6. "Ive been a server here for over 3 years and I can just say its a fun place to work (sometimes)."

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Big sections so you have the opportunity to make some big tips. Also the environment is sort of laid back so it is not so strict which is always nice.

    Cons

    Ive worked at 3 different chili's and the kitchen has been horrible in all 3 of them. Also, some management don't seem to care about anything.

    Advice to Management

    There are some good managers and managers who literally don't care about anything.

    Chili's Grill and Bar Response

    Sep 18, 2017 – Communications Associate

    We appreciate your feedback, ChiliHead. Our goal is to make every restaurant feel like a team, so we’re bummed to know that you don’t always feel like you can count on your Managers and Heart of... More


  7. "great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Chili's Grill and Bar full-time (More than 5 years)

    Pros

    great company with great benefits

    Cons

    no cons at this time

    Chili's Grill and Bar Response

    Sep 18, 2017 – Communications Associate

    Do you know what else is great, ChiliHead? This review! We appreciate you taking the time to share this recommendation, and we’ll see you at your next shift!

  8. "Host"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Host in Staten Island, NY
    Former Employee - Host in Staten Island, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Chili's Grill and Bar full-time (More than a year)

    Pros

    -Great atmosphere
    -Excellent team cohesion
    -Manager's leadership ability was notable

    Cons

    -Scheduling may be inflexible at times

    Chili's Grill and Bar Response

    Sep 18, 2017 – Communications Associate

    Teamwork makes the dream work! Cliché – but, undeniably true. It’s awesome to know that you had a great experience with us as a Host, and we appreciate your review and recommendation. Don’t be a... More


  9. "Chili's waiter review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server/Waiter in Wellington, FL
    Former Employee - Server/Waiter in Wellington, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Chili's Grill and Bar part-time (More than a year)

    Pros

    Made good money fri-sun nights

    Cons

    People who go there are cheap. Management not always helpful. Schedules made based off ziosk review scores. Bad food=bad review. So if a cook prepares your food wrong you get blamed for it and they cut your hours.

    Advice to Management

    Respect your employees and try to improve the quality of your food.


  10. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Chili's Grill and Bar full-time

    Pros

    The money is good during the busy season. There are always hours available to pick up if you need the money.

    Cons

    Management. It has gotten a lot better in the past 9 months, but the old managers that have been there just can't seem to want to change their ways.

    Advice to Management

    Listen to the new GM. He has the title for a reason, he knows what he's doing. Stop favoring the employees that would be the first to burn you.

    Chili's Grill and Bar Response

    Sep 18, 2017 – Communications Associate

    We’re always working on ways to make our teams stronger, so it’s great to know that you’ve seen a shift in management over the past 9-months! It sounds like we still have a little room to grow, and... More


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