Chill Insurance Team Leader Reviews | Glassdoor

Chill Insurance Team Leader Reviews

Updated Dec 3, 2019

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Chill Insurance CEO Michael McLaughlin
Michael McLaughlin
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  1. "It's a start but no long term progression"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Team Leader in Sandyford
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Chill Insurance full-time for more than a year

    Pros

    Education Good start to contact centre and sales environment

    Cons

    Employees viewed as resources and undervalued

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    Chill Insurance2019-12-03
  2. "Very disappointing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Team Leader in Sandyford
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Chill Insurance full-time for more than 3 years

    Pros

    Friendly staff, good social committee

    Cons

    No guidance, no 121's, no benefits, no HR support, very poor leadership, poor building, salary below average, false promises........

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    Chill Insurance2019-06-14
  3. Helpful (1)

    "Not the worst but definitely not the best!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Team Leader in Sandyford
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Chill Insurance full-time for more than a year

    Pros

    Flexible working hours, lovely people

    Cons

    Really poor management structure, no one wants to take ownership of anything, Customer Service Team are disengaged and rude to customers, management only interested in making money, little interest in training better staff and retaining business! Sales time are really dodgy, never disciplined! Management are not generous in rewarding staff, w few drinks twice a year!

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    Chill Insurance2019-03-27
  4. "Team lead"

    StarStarStarStarStar
    Team Leader in Dublin, Dublin
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Chill Insurance

    Pros

    No positives to working here

    Cons

    Long hours no respect treat staff extremely bad. Do not work here.

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    Chill Insurance2019-04-28
  5. Helpful (13)

    "The worst place I have ever worked"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Team Leader in Dublin, Dublin
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Chill Insurance full-time for more than 3 years

    Pros

    None, and I've really tried to think of one.

    Cons

    Too many to list them all but the disconnect between senior management and lower levels is astonishing. They simply refuse to listen to feedback or suggestions from below and continue to make the same mistakes over and over again. Staff morale was always on the floor when I was there and this was because the agents were driven into the ground with unachievable targets, no flexibility in terms of genuine reasons why performance didn't meet expectations and a hideous work/life balance. No benefits package of any kind, no sick pay, and a huge expectancy to do more than your contract requires. If you work additional hours then you get no thanks as it is simply the standard expectancy. If you arrive and leave on time for your shift then you are looked down on by the CEO and other senior managers and made to feel as though your job is at risk because you're not pulling your weight, regardless of how well you are doing compared to your peers. It sends shivers down my spine to think I might still be working there.

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    Chill Insurance2017-10-20
  6. Helpful (1)

    "Terrible - don't do it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Team Leader in Dublin, Dublin
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Chill Insurance full-time for less than a year

    Pros

    Sports and Social, maybe the people, that's it.

    Cons

    New Management = Bullys New managers especially are bullys and literally don't care about anyone, the amount of times I've heard them say, "if you don't like it, you can leave" is shocking and not a nice environment to be in. Thank God I have left as going to chill is the equivalent of flushing your career down the toilet.

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    Chill Insurance2017-10-24

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