Chiltern International Reviews | Glassdoor

Chiltern International Reviews

Updated March 4, 2019
171 reviews

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3.4
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Chiltern International CEO Jim Esinhart
Jim Esinhart
5 Ratings

Employee Reviews

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Pros
  • "There is plenty of PTO and I’ve been able to maintain an awesome work life balance" (in 29 reviews)

  • "You can always count on your Line Managers to have your back when Team Leaders tend to overwhelm you with a million tasks they need done in 2 minutes" (in 10 reviews)

Cons
More Pros and Cons

  1. Featured Review

    "CRA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chiltern International full-time

    Pros

    Training is cool and extensive

    Cons

    Micro Management can get on the nerves


  2. "Good company"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chiltern International full-time

    Pros

    Great place to work

    Cons

    Low pay compared to other companies

  3. Helpful (1)

    "The company did layoff 2018"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Chiltern International full-time (More than a year)

    Pros

    Some positions can be work from home

    Cons

    The company did layoff 2018 and paid two week salary for the layoffs.

    The company did something very smart: they hired many people in 2016 and 2017 for quick expansion, then sold the company to Covance/LabCorp for 1.2 billion.


  4. "EDS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Remote, OR
    Former Employee - Anonymous Employee in Remote, OR
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Chiltern International full-time (More than a year)

    Pros

    Growing rapidly, great pay, decent benefits

    Cons

    Lack of communication between internal/external team members

    Advice to Management

    Treat staff better, more chances for advancement


  5. "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Principal Statistical Programmer in Glenview, IL
    Former Employee - Principal Statistical Programmer in Glenview, IL
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Chiltern International full-time (More than 5 years)

    Pros

    Not many to mention here

    Cons

    Long hours, no career progression, inexperienced management

    Advice to Management

    Train your managers


  6. Helpful (1)

    "Stay away"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Former Employee - SAS Programmer in Princeton, NJ
    Former Employee - SAS Programmer in Princeton, NJ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Chiltern International full-time (Less than a year)

    Pros

    PTO is plentiful, Remote work

    Cons

    Pay is not great . Healthcare premiums skyrocketed. 401K Match is not the best.

    Advice to Management

    1. Learn how to develop your people. 2. Stop micromanaging. 3. Train your study leads. 4. Mentor your study leads. 5. Be truthful to your employees. 6. Do not contradict yourself. 7. Improve your onboarding process. 8. Do a better resource managements so that people on the study do not work themselves to death.


  7. Helpful (2)

    "Bureaucracy grows and grows"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Remote, OR
    Current Employee - Anonymous Employee in Remote, OR
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Chiltern International full-time (Less than a year)

    Pros

    Line managers are engaged, compassionate, and respectful. Many employees are 100% remote. The company has designed systems around supporting this and it generally works very well.

    Cons

    Compensation is not competitive with the industry as a whole.

    Too many employees with too little expertise who are not mentored or educated to do better, and not held accountable. Employees with skills and knowledge are given too many studies as a result.

    Benefits, which were fair/good but by no means great previously, will be replaced with a new Covance plan in 2019 that pushes *much* more of the financial burden to the employees but does not offer any corresponding increase in compensation elsewhere to make up for the cost.

  8. "Senior Clinical Data Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Chiltern International full-time

    Pros

    Great people to work with across departments

    Cons

    Training is lacking, need better training programs.


  9. Helpful (2)

    "Was a great mid-size CRO"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Project Manager in Remote, OR
    Former Employee - Senior Project Manager in Remote, OR
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Chiltern International full-time (More than 5 years)

    Pros

    Was smaller in the world of CROs, but was bought by Covance/Lab Corp.

    Cons

    Was bought by Covance/Lab Corp

    Advice to Management

    Treat employees better, as if they matter and are not just another number.


  10. Helpful (4)

    "Too many unknowns"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Lexington, SC
    Current Employee - Manager in Lexington, SC
    Doesn't Recommend
    Neutral Outlook

    I have been working at Chiltern International full-time (More than 3 years)

    Pros

    Remote positions in almost all fields; People come from various experiences and backgrounds so there is always something to learn; Benefits are pretty comparable to other smaller CRO's

    Cons

    Way too many acquisitions and mergers in the last 5 years; Company has lost site of how to maintain congruence with roles / titles; There is no robust training and/or onboarding, especially for new managers; Systems are antiquated and not up to par with rest of industry; IT unable to support every day problems, let alone major issues.

    Advice to Management

    Support your staff the way you profess to your clients that you do. Your staff and the systems that your staff use are as important, if not more, than the clients and business that you are trying daily to maintain. If your staff are not supported and do not have the tools to do their jobs, their jobs are not done well, and your business declines automatically.