Chipotle Reviews | Glassdoor

Chipotle Reviews

Updated July 17, 2017
327 reviews

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Steve Ells
34 Ratings

327 Employee Reviews

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Pros
  • Discounted and free food are included (in 615 reviews)

  • Free meal during shift and 50% off once a day if off shift (in 359 reviews)

Cons
  • There is a lot of work and you do not get enough pay once you start learning all the positions (in 59 reviews)

  • Sometimes as a kitchen manager you put in double the amount of work as service managers and it can be frustrating (in 53 reviews)

More Pros and Cons

  1. "crew member"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Crew Member in Winter Park, FL
    Current Employee - Crew Member in Winter Park, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Chipotle full-time (More than a year)

    Pros

    They offer 1 free lunch per shift. you can also get 50% off purchases. They also pay for your lunch breaks.

    Cons

    Theres no consistency. Hours fluctuate constantly and the environment is toxic. Promotions take forever and the standards have fallen tremendously.

    Advice to Management

    Be more organized. Hire older experienced qualified individuals for the title of managers.


  2. "over worked"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Apprentice in Cleveland, OH
    Former Employee - Apprentice in Cleveland, OH
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Chipotle full-time (More than 3 years)

    Pros

    free food, cool people, good experience

    Cons

    terrible upper management, harrassment, forced to work overtime and not get paid for it.

    Advice to Management

    treat your employees with respect.

  3. "Terrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Crew Member in Concord, NC
    Former Employee - Crew Member in Concord, NC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Chipotle part-time (More than a year)

    Pros

    Free lunch - if you work a full shift

    Cons

    terrible management
    stressful work environment

    Advice to Management

    Tell your managers they can't hold teens (still in high school) to the same attendance expectations as the adults. Some of us are too young to have a license and car or can't afford a car and can't be at work every waking moment, also cause we have school.


  4. "Horrible,horrible, horrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Crew Member in Woodmore, MD
    Former Employee - Crew Member in Woodmore, MD
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Chipotle part-time

    Pros

    the free gear after the fire you

    Cons

    manaer changes basically every month, the hiring process took forever, they dont care about new hirees

    Advice to Management

    hire better managers


  5. "Worst IT experience of my life"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Denver, CO
    Former Employee - Software Engineer in Denver, CO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Chipotle full-time (More than a year)

    Pros

    Free food and good location

    Cons

    You are rated on being a bro rather than work
    Managers sleeping with subordinates
    Contractors are treated in a disposable manner
    Developed processes not followed
    Finger pointing and blame game galore

    Advice to Management

    Gut your IT management. I cannot believe that a supposed cutting edge company still has App/Dev practices from the 90's. Look for people who are good at their job and not just some 'bro'. Treat your contractors like human beings - you know decent stuff.


  6. "Worst Job Ever."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Crew Member in Houston, TX
    Former Employee - Crew Member in Houston, TX
    Doesn't Recommend

    I worked at Chipotle (Less than a year)

    Pros

    The gig was cool bc of the hours. As a part time i did get hours near full time but thats about it.

    Cons

    Everything. The employees are messy and will start drama. The customers were dirty asf and they thought they owned the place they would boss you around and disrespect you. They wouldn't tip at all. The workload was extra all for one person to finish in less than an hour you really want me to make all the salsas for a whole day in just one hour. And they most definitely would not respect my school schedule. Id be late for class all the time. And i wouldn't even get a break or even a lunch or a chance to eat working an 8 hour shift.

    Advice to Management

    Management. Stop trying to hook up with your female employees. Stop humiliating the employees who dont speak english. And stop trying to fit everything right before higher management comes just so you can be restaurateur.


  7. "Not the Best - Madison East location"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Madison, WI
    Former Employee - Anonymous Employee in Madison, WI
    Doesn't Recommend

    Pros

    -Free food on break or when just ending shift
    -Half off any other time
    -Learn culinary skills/recipes

    Cons

    -Expect you to be fast way too quickly
    -Can be fired if you don't keep up
    -Managers had semi-favoritism & don't exactly care about your feelings

  8. "Rude, entitled customers who love to complain"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Sanford, FL
    Current Employee - Cashier in Sanford, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Chipotle full-time (More than a year)

    Pros

    The crew was wonderful and I enjoyed working with them as they were very helpful and made the experience much better

    Cons

    This location was too busy all of the time and customers complained about everything and everything, even when it had nothing to do with us

    Advice to Management

    You need to get extra help cleaning the lobby


  9. "Worked there for 4 months got no where. I was working the 2nd busiest chipotle in Arizona and couldn' get over 16 hours."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Crew Member in Surprise, AZ
    Former Employee - Crew Member in Surprise, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Chipotle part-time

    Pros

    I was very busy all the time and took a lot of skill and if you are slow and you can not catch up they throw you behind to do the dishes.

    Cons

    There was harassment from mangers and not a very happy vibe if your sad or having a bad day.

    Advice to Management

    I would advise the management to allow mangers to become promoted faster and also to have different pay for different employees


  10. "Started ok but then left a sour taste"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Chipotle Crew Member in Cedar Park, TX
    Former Employee - Chipotle Crew Member in Cedar Park, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Chipotle full-time (Less than a year)

    Pros

    Flexible hours. Free meal during break half off after shifts or on your day off. Closed on major holidays. There is training at all times.

    Cons

    They would fire employees without provocation. It was a revolving door when I worked there. Hours were not guaranteed. Very picky


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