Chipotle Reviews | Glassdoor

Chipotle Reviews

Updated August 15, 2017
468 reviews

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2.0
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Steve Ells
33 Ratings

468 Employee Reviews

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Pros
  • Discounted and free food are included (in 636 reviews)

  • Free meal during shift and 50% off once a day if off shift (in 369 reviews)

Cons
  • There is a lot of work and you do not get enough pay once you start learning all the positions (in 61 reviews)

  • Sometimes as a kitchen manager you put in double the amount of work as service managers and it can be frustrating (in 57 reviews)

More Pros and Cons

  1. "Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Spring, TX
    Former Employee - Cashier in Spring, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Chipotle (More than a year)

    Pros

    I honestly have no pros

    Cons

    The management and workers were very rude and unprofessional. They were constantly yelling and cursing so loud that guests would constantly complain to me.

    Advice to Management

    Treat your new workers with more respect and be more professional


  2. "Take out specialists"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Take Out Specialist in Saint Louis, MO
    Current Employee - Take Out Specialist in Saint Louis, MO
    Disapproves of CEO

    I have been working at Chipotle full-time (More than a year)

    Pros

    Learn skills in the kitchen and what great customer service looks and high standards to food quality to cleaning

    Cons

    Too many expectations for little money

    Advice to Management

    Advice to corporate or who ever makes the rules. Actually work in a chipotle store before you began to make more standards because something's are almost impossible and you can. Only do so much .

  3. "Nothing is ever good enough"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager
    Former Employee - General Manager
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Chipotle full-time (More than 5 years)

    Pros

    the teams can be very close and create a strong bond and the food is always great

    Cons

    no matter how much you do nothing is ever good enough and it creates a sense of failure or disappointment. I've worked at 5 different locations from crew to GM and there is no overhead support or communication. Too much work for too little pay.

    Advice to Management

    either give regular honest reviews and training or don't promote people who aren't ready or lack the training.


  4. "Not the worst, but had massive flaws..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier
    Former Employee - Cashier
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Chipotle part-time (Less than a year)

    Pros

    Great coworkers, flexible hours and scheduling, hire high schoolers without experience (might be a con to some, but for a high schooler without experience it was a saving grace)

    Cons

    I didn't realize until I got another job how dismissive and rude two of my managers were to the employees... Anytime I would ask a simple question (even when I was first hired) they would roll their eyes at me and scoff, and I felt bad for the tiniest mistakes. It was a very unhealthy environment.

    The biggest flaw, and what puts it down to a 2 star review for me, is that one of my managers was literally a convicted sex offender who still works with minors. I was not made aware of this until 4 months after I had worked there and it was through the grapevine. It was ultimately the biggest reason why I quit. Simply put, someone who got convicted for underage pornography should not be in charge of minors.

    Advice to Management

    Do background checks before you hire managers and be more understanding.


  5. "Don't do it!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - KMIT
    Former Employee - KMIT
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Chipotle full-time (More than a year)

    Pros

    Your coworkers are the best part, they're what make it tolerable and fun. Free chipotle doesn't hurt either but you do get sick of it overtime. You'll learn how to deal with stress and maybe gain some knife skills.

    Cons

    low pay for all the work required, micromanaged constantly, held to impossible standards, always understaffed, working LONG hours, throwing people in positions with little to no training because we just don't have the people to teach them. If you're understaffed then it's absolute HELL. And upper management doesn't care at all. We'd have to open the store with as little as 3 people some days.

    Advice to Management

    don't run your employees ragged, or at least pay them well if you're going to give them so much work


  6. "General Manager"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chipotle full-time

    Pros

    Working with amazing people if you hire correctly.

    Cons

    They have completely lost their way, dollar sign is all that matters to this company. Zero loyalty or appreciation but they will pay well.

    Advice to Management

    Do not expect to be treated as a person you are a part of their plan only if you do successful


  7. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Chipotle full-time

    Pros

    Communication, benefits,good hours,good work environment

    Cons

    Not enough pay, parking,long time to get raise

  8. "Team Member"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Wonderful team members, environment conducive to teamwork, free lunch

    Cons

    Unrealistic time expectations, high pressure, exhausting


  9. "apprentice"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Chipotle full-time

    Pros

    lots of great experience running a business and working with great people

    Cons

    poor compensation, they take advantage of you being salaried and try to work you 60+ hours.

    Advice to Management

    Please pay your people more, or promote sooner. If they are doing the job of a manager, they should be paid for it. This company makes a habit of making its employees work double for the same pay.


  10. "Crew Member"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at Chipotle part-time (More than a year)

    Pros

    flexible, fun, fast paced, good food

    Cons

    kids managing kids, policies change weekly


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