Chipotle Reviews | Glassdoor

Chipotle Reviews

Updated May 21, 2017
1,018 reviews

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4.0
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Steve Ells
80 Ratings

1,018 Employee Reviews

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Pros
  • Free food during your shift, too (in 594 reviews)

  • Free meal during shift and 50% off once a day if off shift (in 342 reviews)

Cons
  • There is a lot of work and you do not get enough pay once you start learning all the positions (in 58 reviews)

  • Sometimes as a kitchen manager you put in double the amount of work as service managers and it can be frustrating (in 52 reviews)

More Pros and Cons

  1. "Chipotle Employee"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Crew Member in Mays Landing, NJ
    Former Employee - Crew Member in Mays Landing, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Chipotle part-time (Less than a year)

    Pros

    Awesome people to work with. The best part about the job is that Chipotle only hires outgoing social people. Everything is a team environment there and there is plenty of opportunity to learn new things everyday.

    Cons

    It is hard work. Sometimes I have burned myself. You are always on your feet. But some people like this type of work as it makes the day go by faster.

    Advice to Management

    While working there for me was an overall beneficial experience, the work put in at the job was not worth the pay. If you can accept that you will be working very hard everyday, than the pay is fine, and it is a fun job with the people that work there.


  2. "Good Summer Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Chipotle Crew Member in Cincinnati, OH
    Former Employee - Chipotle Crew Member in Cincinnati, OH
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Chipotle part-time (Less than a year)

    Pros

    It is incredibly fast paced so you don't have much downtime. There is always something to do and you grow bonds with the people you work with quite quickly.

    Cons

    There can be some miscommunication when peak times arise. The schedule can be quite monotonous and team members not holding weight can be an issue, but that can be fixed with accountability talks and consistent communication.

    Advice to Management

    I would recommend that management play more of an active role in the front. They are often in the back looking over documents on the computer.


  3. "Fun at the beginning"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Crew Member in Pooler, GA
    Former Employee - Crew Member in Pooler, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Chipotle part-time (Less than a year)

    Pros

    The experiences of the kitchen and all the different positions you can be

    Cons

    The customers can be very picky and rude.

    Advice to Management

    Lead the shifts better, don't be afraid to put your foot down.


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  5. "Chipotle"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Crew Member in Austin, TX
    Former Employee - Crew Member in Austin, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Chipotle full-time (More than a year)

    Pros

    Great staff decent managers flexible hours decent pay

    Cons

    My location was super busy like crazy busy

    Advice to Management

    Listen to your crew more we have ideas worht hearing


  6. "Best first job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Crew Member in Indianapolis, IN
    Former Employee - Crew Member in Indianapolis, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Chipotle full-time (More than a year)

    Pros

    Pay was amazing
    always had 20 + hours a week
    friendly crew
    always busy(times moves by fast)

    Cons

    staying 30 minutes to an hour past close
    very hot during the summer
    rude customers
    Might get burned due to very hot equipment

    Advice to Management

    Train your staff before you put them put there.


  7. "Cashier"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Fremont, CA
    Former Employee - Cashier in Fremont, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Chipotle part-time (More than a year)

    Pros

    Great people, motivated, good atmosphere

    Cons

    Tough customers, busy all the time, too many things to do at once

    Advice to Management

    Make it easier for an employee to get the day off due to emergencies


  8. "10/10 recommend for students"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Rialto, CA
    Current Employee - Cashier in Rialto, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Chipotle part-time (More than a year)

    Pros

    Great benefits & flexibility, energetic environment, emphasis put on customer service and experience.

    Cons

    I wouldn't say there are any cons


  9. "Service Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Service Manager in Greenville, NC
    Former Employee - Service Manager in Greenville, NC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Chipotle full-time (More than a year)

    Pros

    Great pay, amazing people. I've made friends that will last a life time. Tuition reimbursement for managers. Fun, encouraging work environment!

    Cons

    Company is slowly getting away from the culture and ideals that initially made it great. With Monty stepping down there has been a noticeable change even at the store level. Job has slowly became less enjoyable


  10. "Good environment and hard working people"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Crew Member in Azusa, CA
    Former Employee - Crew Member in Azusa, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Chipotle part-time (More than a year)

    Pros

    Great work culture and managers are supportive.
    Awesome manager
    Free meal during break
    Flexible schedule
    Good Performance = fast promotion

    Cons

    Expected to do well and a lot
    Stressful
    A lot of knowledge to know as you go up the chain

    Advice to Management

    Constantly encourage workers and motivate them! Work can be overwhelming


  11. "Service Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Manager in Woodhaven, MI
    Current Employee - Service Manager in Woodhaven, MI
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Chipotle full-time (More than 3 years)

    Pros

    Fun work environment and good pay. Always opportunities to move up in the company

    Cons

    All it takes is one person to clog up the pipe line to upper management and it causes several people not to be able move up.


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