Chipotle Reviews | Glassdoor

Chipotle Reviews

Updated July 26, 2017
3,428 reviews

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3.5
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Steve Ells
339 Ratings

3,428 Employee Reviews

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Pros
  • Discounted and free food are included (in 622 reviews)

  • Free meal during shift and 50% off once a day if off shift (in 363 reviews)

Cons
  • There is a lot of work and you do not get enough pay once you start learning all the positions (in 60 reviews)

  • Sometimes as a kitchen manager you put in double the amount of work as service managers and it can be frustrating (in 55 reviews)

More Pros and Cons

  1. "A Great experince"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Host Cashier in Saint Petersburg, FL
    Former Employee - Host Cashier in Saint Petersburg, FL
    Recommends
    Approves of CEO

    Pros

    Great Pay, great staff, and they hire within, the allow growth.

    Cons

    Unfortunate MGMT decisions, some new MGMT didn't care much about improvements.

    Advice to Management

    MGMT did'nt care for impKeep thriving for the crew who cares about the service and will make a much better customer service experience. And make the overall store stronger.


  2. Helpful (1)

    "The best job I've ever had"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Restaurant Manager in Seattle, WA
    Current Employee - Restaurant Manager in Seattle, WA
    Recommends
    Approves of CEO

    Pros

    Excellent career advancement and compensation. Appreciation for hard work, and many fringe benefits to boot. Company car, trips to vegas etc.

    Cons

    Expect too many hours from the managers, I am currently working roughly 70 with not enough support from upper management.

  3. "You work hard but it is very worthwhile and there are rewards."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Crew Member in Des Moines, IA
    Current Employee - Crew Member in Des Moines, IA
    Recommends
    Approves of CEO

    Pros

    Managers are flexible with schedules.
    Hard work is rewarded.
    Opportunities for advancement.
    Good managers and fun place to work.

    Cons

    The pay is okay.
    Sometimes it can be really stressful.


  4. "best experience of my life"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Sacramento, CA
    Current Employee - Anonymous Employee in Sacramento, CA
    Recommends
    Approves of CEO

    Pros

    Hard work that you can be proud of
    yummy fresh food
    great people
    awesome company
    work from the bottom to the top

    Cons

    cant think of a single thing

    Advice to Management

    keep up the empowerment


  5. "Overall experience has been interesting in every element of a professional and real life experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Crew Member in Denver, CO
    Current Employee - Crew Member in Denver, CO
    Recommends

    Pros

    Benefits and incentives are a +

    Cons

    maintaining an environment in the work place which enables the team to stay positive and engaging both with team members and customers

    Advice to Management

    Create a new vision based on the integrity of empowering & motivating & educating team members(staff, management + staff)


  6. Helpful (1)

    "Really a great Career Path If you are determined"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Restaurateur/General Manager in Buffalo, NY
    Current Employee - Restaurateur/General Manager in Buffalo, NY
    Recommends
    Positive Outlook

    I have been working at Chipotle full-time (More than 3 years)

    Pros

    If you put everything into your work that you should, Chipotle really does reward you for effort.

    Cons

    Difficult to find people who really share the vision of Chipotle. They only want people who take pride in their work and try improve daily.

    Advice to Management

    Keep striving for perfection because not many Restaurants try to protect or maintain their brand as Chipotle does. Stick to your Core Values and don't get too big for your own good. Food with integrity.


  7. Helpful (1)

    "The company sets you up for success personally and professionally."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Manager in Capitola, CA
    Current Employee - Service Manager in Capitola, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Chipotle full-time (More than a year)

    Pros

    A company that invests into you as much as you invest into it. Being promoted is easy if you put the time into learning everything you need to and remain invested with the company. Managers take a personal interest in ways to help you succeed and its from the ground up. Its rewarding to help people reach their goals within the company as well.

    Cons

    Same as any counter service Restaurant its a fast paced and sometimes stressful job.

    Advice to Management

    Keep trying to change the way we think about fast food

  8. "Great benefits and good opportunity for advancement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Line Worker in Marietta, GA
    Current Employee - Line Worker in Marietta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Chipotle full-time (Less than a year)

    Pros

    Free meals with every shift, best food you'll ever eat, good opportunity for advancement, starting pay is higher than minimum wage.

    Cons

    It is a fast paced work enviroment, if you are lazy you will not last long in this company

    Advice to Management

    Keep doing what your doing, no complaints from me.


  9. "Most amazing customer service experience deliver by me."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in San Francisco, CA
    Current Employee - Server in San Francisco, CA

    I have been working at Chipotle part-time (Less than a year)

    Pros

    free burritos and beautiful people!

    Cons

    very fast pace, restless job

    Advice to Management

    keep restaurant clean.


  10. Helpful (1)

    "Chipotle is a great company to work for, but as tough!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Crew Member in Mesa, AZ
    Current Employee - Crew Member in Mesa, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Chipotle part-time (Less than a year)

    Pros

    The staff is all very friendly, the possible job advancements are unlimited. I know someone who started as a crew member and is now and IT person who travels around to stores and helps them.

    Cons

    Chipotle HAS to be your life or you won't last. This really is not cool all of the time. The things that you have to know, you have to know 2 different ways, and well pretty much as many ways as there are managers. You have to know the "Chipotle" way, your way, his way, her way, etc...


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