Chipotle Reviews | Glassdoor

Chipotle Reviews

Updated April 28, 2017
3,161 reviews

Filter

Filter

Full-time Part-time

3,161 Employee Reviews

Sort: Popular Rating Date

Pros
  • Free food when you work, fast paced environment, focuses on achieving your best (in 568 reviews)

  • Free meal during shift and 50% off once a day if off shift (in 329 reviews)

Cons
  • There is a lot of work and you do not get enough pay once you start learning all the positions (in 58 reviews)

  • Sometimes as a kitchen manager you put in double the amount of work as service managers and it can be frustrating (in 50 reviews)

More Pros and Cons

  1. "Ehhh"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Crew Member in Eau Claire, WI
    Former Employee - Crew Member in Eau Claire, WI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Chipotle part-time (Less than a year)

    Pros

    Free meal when working
    Friendly staff
    50% off meals when not working
    Great wages
    Great music
    Treated like a friend by fellow employees

    Cons

    Long hours
    Some hard to meet time goals
    Had to clean up vomit on last day
    Slightly condescending manager
    Always felt rushed
    Hard to avoid scheduling conflicts/mistakes

    Advice to Management

    Please hire more people so that employees don't have to work as many hours and times a week. It was difficult to avoid scheduling conflicts for this very reason.


  2. "Intense work. Good place to make friends but terrible management."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Crew Member in Alsip, IL
    Current Employee - Crew Member in Alsip, IL
    Neutral Outlook
    No opinion of CEO

    I have been working at Chipotle part-time (Less than a year)

    Pros

    Free employee meal for every and any shift, 50% off meals and they promote from within. Good food at the most busiest locations.

    Cons

    Managers show favoritism and won't allow everyone to move up. A lot of workers work extremely hard but never get anything but negative comments from their managers.

    Advice to Management

    Try to find out what's going on in each and every one of your restaurants.


  3. "Best restaurant job ever"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Restaurant Team Member in Columbus, GA
    Former Employee - Restaurant Team Member in Columbus, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Chipotle part-time (More than a year)

    Pros

    Coworkers and supervisors are incredibly friendly. We were like family! The culture and standards ensured that the team was closely knit. It was fun to make food. The pipeline of getting promoted was clear. Hours were fantastic.

    Cons

    Some mangers are just not great managers. It can really make or break the job depending on who the restaurant/service/kitchen is and how well they do the job.

    Advice to Management

    Please continue to keep the Chipotle culture. It is truly what makes a great team.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Crew"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Crew Member in West Chester, PA
    Former Employee - Crew Member in West Chester, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Chipotle part-time (More than a year)

    Pros

    I was working with a lot of fun and interesting people. They did their jobs well and we had a great work environment.

    Cons

    Sometimes disorganized, high turnover of managers


  6. "chipotle review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Member in Santa Clara, CA
    Former Employee - Team Member in Santa Clara, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Chipotle part-time (Less than a year)

    Pros

    flexible with hours
    free food
    high starting wage for fast food

    Cons

    tasks are done in a fast pace
    time pressure


  7. "Take Out Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Take Out Specialist in Elk River, MN
    Current Employee - Take Out Specialist in Elk River, MN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Chipotle part-time (Less than a year)

    Pros

    Free food when you work, fast paced environment, focuses on achieving your best

    Cons

    Very little recognition for a job well done

    Advice to Management

    Praise your employees more


  8. "Would not recommend."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Crew Member in Denver, CO
    Current Employee - Crew Member in Denver, CO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Chipotle full-time (More than a year)

    Pros

    The people you work with are generally cool. The food is good until you work about 6+ months. The only thing that makes this job semi-worth it is that you have great coworkers including the service managers but that's where it ends. The general managers/restauranteurs think they're great to their employees but such is not the case.

    Cons

    Micromanagement--the restaurateur at my location has a serious problem with micromanagement. Not only them, but also the corporate team leaders that come in do this as well. They treat you like a child and it's condescending.
    The pay is terrible. I work nights to pay my rent while I'm in grad school but close to 90% of my income goes to paying my rent, and, I like to have some money to pay for oh I don't know... food, gas, or whatever. I've been promised a promotion, scheduled for 5 days of training and then nothing became of it. I asked about what happened and was told that "things were difficult right now." I asked for more hours and to my surprise, I received them, only to get yelled at when I get overtime because my boss wants to get his bonus. The management, general managers and above, care more about themselves and getting their bonuses while the rest of us struggle on the meager wages they give you. I've worked at two different stores and I've helped out a few times at another and this appears to be common, but I can only speak for myself.
    Additionally, I've had a few customers say some racist things to me and I've been explicitly told not to defend myself which is ludicrous.

    Advice to Management

    Get new management.


  9. "line cook"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Line Cook in Round Rock, TX
    Former Employee - Line Cook in Round Rock, TX
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Chipotle (Less than a year)

    Pros

    good kitchen experience in addition to prep experience aswell

    Cons

    store can be very busy but there is only ever supposed to be one line cook.


  10. "good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Issaquah, WA
    Current Employee - Cashier in Issaquah, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Chipotle part-time (More than a year)

    Pros

    great customer service all day every day

    Cons

    the very long lasting lines


  11. "Great opportunity"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Crew Member in Chicago, IL
    Current Employee - Crew Member in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Chipotle part-time (Less than a year)

    Pros

    Fun and hardworking team atmosphere, advancement opportunities, learn skills that will take you far in any occupation.

    Cons

    Some managers are still learning how to do their jobs. People skills are sometimes lacking.

    Advice to Management

    Ask about how employees feel about other employees after each quarter. An anonymous review will give management an idea of what kind of training is needed for Service and Kitchen managers.


Showing 3,161 of 3,177 reviews
Reset Filters