Chipotle Reviews in San Francisco, CA | Glassdoor

Chipotle San Francisco Reviews

14 reviews

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San Francisco, CA

3.3
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Steve Ells
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14 Employee Reviews

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Pros
  • Discounted and free food are included (in 622 reviews)

  • Free meal during shift and 50% off once a day if off shift (in 363 reviews)

Cons
  • There is a lot of work and you do not get enough pay once you start learning all the positions (in 60 reviews)

  • Sometimes as a kitchen manager you put in double the amount of work as service managers and it can be frustrating (in 55 reviews)

More Pros and Cons

  1. "Hard work, but the people are awesome"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Crew Member in San Francisco, CA
    Current Employee - Crew Member in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Chipotle full-time (Less than a year)

    Pros

    The managers are all so nice. You learn so much at life, how to be a better person, and how to be faster

    Cons

    It is a lot of work, very tiring. They always want you to become faster. But once again you learn so much


  2. "over the top mission statements that will have you believe that rolling burritos is like saving lives"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Service Manager in San Francisco, CA
    Former Employee - Service Manager in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Chipotle full-time (More than 3 years)

    Pros

    Free burritos and Soda. Learn some knife skills. Fast pace work if your into that kind of stuff. Did I mention free burritos?

    Cons

    Little to no benefits unless you make it to general manager. Low pay. Low tips. This a great job for students.

    Advice to Management

    You will be expected to do a lot with very little but don't wear yourself to thin. Use your people.

  3. Helpful (2)

    "Take Out Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    - Free Chipotle For Lunch
    - Fun Working with the team
    - Can learn about fast cash handling skills
    - You can have opportunity for improvement if you continue to always work hard and improve
    - You can meet the awesome customers and connect with them, they will always want to come back for more Chipotle

    Cons

    - Can get really busy and you will end up getting really sweaty
    - Sometimes you will end up having to clean the back of the house when the days are slow
    - Things can get pretty hectic if the the grill is working slow
    - Sometimes customers can be pretty rude

    Advice to Management

    Continue to take care of your crew and to not forget how you got to management. Everyone starts at the bottom and sometimes things get rough when the days get busy. Always remember to respect each worker and always make each other better. Continue to empower others even though you accomplished a management position.


  4. "Salary"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Crew Member/Grill Cook in San Francisco, CA
    Former Employee - Crew Member/Grill Cook in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Fun place to work because you get free food

    Cons

    bad management, bad policies, bad customers, bad culture

    Advice to Management

    listen to workers


  5. "cashier,line"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consultant in San Francisco, CA
    Former Employee - Consultant in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Chipotle part-time (Less than a year)

    Pros

    free food-double up on meat and guac...

    Cons

    extremely hard work-very physical-running around. Don't have many breaks and constantly on your feet.


  6. "Kitchen Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Kitchen Manager in San Francisco, CA
    Former Employee - Kitchen Manager in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Chipotle full-time

    Pros

    Worked mainly with young employees which was fun, challenging and time on the clock goes by fast, also dealing with customers could be a fun experience.

    Cons

    Usually under staffed, managers expect workers to be experts on every task. For amount of pay the workload is extremely heavy. Keeping a friendly personality is a must, and sometimes managers are not professional, and many personal issues could arise.

    Advice to Management

    Better training for managers. Have managers who do not get into each employees personal life and stop attempting to befriend them. I understand theirs a culture to chipotle but keep it professional.


  7. "burrito maker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - California in San Francisco, CA
    Former Employee - California in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    theres nothing better then the free chipotle. they always manage the shift schedule pretty well. besides the free food there isnt much else.

    Cons

    chipolte always appears to be busy. i worked downtown so the dinner rush was always ridiculous. management wasnt help as they could have been.

    Advice to Management

    i was never taught about the certain background info you needed to know about the company. always said they would teach me but they never wanted to.

  8. "Crew Member"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Crew Member in San Francisco, CA
    Former Employee - Crew Member in San Francisco, CA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Chipotle (More than a year)

    Pros

    -free meal is provided during work breaks, saves having to spend money on food elsewhere

    Cons

    -managers unrealistically expect you to complete tasks in short time frame when they can't perform at that speed themselves


  9. "Tiring job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Grill Cook in San Francisco, CA
    Current Employee - Grill Cook in San Francisco, CA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Chipotle part-time (Less than a year)

    Pros

    Paid 12 bucks an hour which was higher than minimum wage in SF.
    Free lunch

    Cons

    Very hard job working on the grill. The night shift griller had to cook all the meet and while waiting for the meat to cook had to be washing dishes or something of that caliber, The griller basically the cook had to make all the rice and clean the grill and the entire kitchen. The griller was a one man job which was really hard.

    Advice to Management

    Should make the griller a two man job because it is too much work for one person to do.


  10. Helpful (1)

    "Great Team, Great Food, Garbage Management and unhealthy work tools!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in San Francisco, CA
    Current Employee - General Manager in San Francisco, CA
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Chipotle full-time (More than a year)

    Pros

    For food service the Teams and Food are way above par. Yes the work is hard, but he perks are better than other food service. Work hard and have fun..

    Cons

    1. Resturanters are only in it to CYA- they will stab anyone in the back to keep the company car. Every one that I talked to bragged about not having to work after they got the promotion (and we only saw ours 1 time in 10 months)
    2. GMs(9 of the 10 i met) managed from the office cameras not the floor. In one store the manager would call the front line from the other line to complain about what they saw on the camera rather than come out and coach or help the team.
    3. They preach it is all about the ' People, Food and Culture' but from a management point of view it is all about making sure no one is able to do there job as then they believe they would be replaceable (and they are as they don't have a clue as they were trained by people trying to protect there own jobs the same way)
    4. Lack of real accountability, in the year i worked there as a GM I never once met my boss, but I did meet 5 Resturanters (and if they were good GMs at one time, getting promoted cured them of that) If I owned a company I would not hire any of them to even scrub garbage cans)
    5. Everything is hand cut. This is a future Class Action Lawsuit waiting to happen. Every prep person that I have met has either shooting arm pain or CT due to repetitive motion with duller and duller knifes. This is the 21st century, us a Hobart or pay for it for knowingly and willingly injuring your Team.

    Advice to Management

    You are not reinventing food service, the big boys did the same stuff you did 20 years ago, learn from them or suffer.
    1. Get slicers or you will continue to cripple you employees.
    2. Standardize your Resturanter certifications, and re certify them every 6 months, you will be surprised.
    3. Conduct monthly online tests for Team and Management.
    4. Raise the desks in the offices and remove the chairs. Get your managers back on the food lines and sales floor.
    5. Make it really about the Food, People and Culture not about reports, cameras, stopwatches and scared managers.


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