Choice Hotels Reviews | Glassdoor

Choice Hotels Reviews

Updated July 13, 2017
115 reviews

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3.0
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Recommend to a friend
Approve of CEO
Choice Hotels President, CEO, and Director Stephen P. Joyce
Stephen P. Joyce
27 Ratings

115 Employee Reviews

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Pros
Cons
  • No benefits unless you are management (in 20 reviews)

  • Not too much room for advancement or increases in pay, night shift not ideal for work/life balance (in 7 reviews)

More Pros and Cons

  1. "worker appreciation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Choice Hotels part-time (More than a year)

    Pros

    i only work part time and cant really see moving up in the company unless you management

    Cons

    housekeepers need to be more rearded for thier hard work they work way to hard for pennies

    Advice to Management

    get people to start tipping employees for their hard work itll help pay the rent


  2. "Front Desk Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I have been working at Choice Hotels part-time

    Pros

    Strong support from Management when Guest complain.

    Cons

    Simply not paid enough for the amount of work needed, and the level of service expected.

    Advice to Management

    Just pay a little more so you keep good people.

  3. "Decent first job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Developer
    Former Employee - Software Developer
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Choice Hotels full-time (Less than a year)

    Pros

    Comradery within developer groups was solid.
    I felt that my skills as a developer improved significantly
    I was treated well, and though I was one of the youngest, I felt that my opinions were influential and respected by the rest of the development team.

    Cons

    Higher-ups were distant and somewhat removed from day to day.
    There was a bit of a "us and them" thing going on during a time when Skytouch was branching away from Choice and enforcing many odd contracts.
    I never met a single person from Sales. They were on the other side of the building, but the dev teams rarely interacted with any of them.

    Advice to Management

    The work ethic was there, the talent was there, and the drive to do better was there, but I felt that there was a disjoint between what the company was to a developer and what the company was to the upper management. Often, working on projects, I was alone (or confined to just my group) and had no idea what the "big picture" was, or even if my method of getting the job done was wrong for the long term goal. The work within teams was great, but I feel we were disjointed as a company.


  4. "Good job, but you may not get out of it what you put into it."

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    Pros

    Great office atmosphere and most employees want you to succeed

    Cons

    Many changes still going on and need to be worked out before.

    Choice Hotels Response

    May 3, 2017

    Thank you for your review. We will share your feedback with HR and leadership, and we hope that you will reach out to your HR business partner to resolve your concerns; we are here to help.


  5. "Breakfast Attendant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Breakfast Attendant in Evergreen, CO
    Current Employee - Breakfast Attendant in Evergreen, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Choice Hotels part-time (More than a year)

    Pros

    Great co-workers and it's never boring.

    Cons

    No review or raise in over a year!

    Advice to Management

    People need reviews and raises so they know they're appreciated!

    Choice Hotels Response

    May 3, 2017

    Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchised... More


  6. "Bad experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Zanesville, OH
    Current Employee - Anonymous Employee in Zanesville, OH
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Choice Hotels part-time (Less than a year)

    Pros

    Bonuses, discounts on rooms, commission, get to meet people..

    Cons

    Pay is low and the management is horrible at the one i work at. They think were in kindergarten, even listening to tapes to hear conversations. Worst experience ever at a job.

    Advice to Management

    Train your management better..
    Maybe have them get an education.

    Choice Hotels Response

    Mar 13, 2017 – Social Media Coordinator, Recruiting

    Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchised... More


  7. "Culture has evaporated"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Choice Hotels full-time

    Pros

    11 corporate holidays - good occasional perks

    Cons

    New management changed the existing culture and drove out highly tenured, smart, dedicated people

  8. "general manager"

    StarStarStarStarStar
    Current Employee - General Manager in Norman, OK
    Current Employee - General Manager in Norman, OK

    I have been working at Choice Hotels full-time (More than 5 years)

    Pros

    working close to home , people hospitality guest and making a difference

    Cons

    owner likes to micro manage

    Advice to Management

    pay more and be nice to employees

    Choice Hotels Response

    Jan 25, 2017 – Social Media Coordinator, Recruiting

    Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchised... More


  9. "Night Auditor"

    StarStarStarStarStar
    Current Employee - Night Auditor in Clayton, NC
    Current Employee - Night Auditor in Clayton, NC

    I have been working at Choice Hotels full-time (More than a year)

    Pros

    Not much work. Use extra time to study.

    Cons

    Most of the hotels under this franchise do not motivate employees.

    Advice to Management

    When you motivate employees then they can give their best services to guests.

    Choice Hotels Response

    Dec 20, 2016 – Social Media Coordinator, Recruiting

    Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchised... More


  10. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Eugene, OR
    Former Employee - Anonymous Employee in Eugene, OR
    Recommends
    Neutral Outlook

    I worked at Choice Hotels full-time

    Pros

    Some of the best reasons to work at the sleep inn included friends and family staying at the property.

    Cons

    Some of the cons of working at the sleep inn included dealing with unhappy guests and long hours of boredom.

    Advice to Management

    Manager was amazing great family ran business. Great owners. Benefits were lacking but the people made up for it.

    Choice Hotels Response

    Dec 2, 2016 – Social Media Coordinator, Recruiting

    Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchised... More


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