Choice Hotels Reviews | Glassdoor

Choice Hotels Reviews

Updated July 12, 2017
86 reviews

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5.0
StarStarStarStarStar
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Recommend to a friend
Approve of CEO
Choice Hotels President, CEO, and Director Stephen P. Joyce
Stephen P. Joyce
41 Ratings

86 Employee Reviews

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Pros
Cons
  • No benefits unless you are management (in 19 reviews)

  • Not too much room for advancement or increases in pay, night shift not ideal for work/life balance (in 7 reviews)

More Pros and Cons

  1. "Housekeeper"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Housekeeper in Nashville, TN
    Current Employee - Housekeeper in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Choice Hotels full-time (Less than a year)

    Pros

    Nice ppl respectable kind and generous

    Cons

    None at all i love my job


  2. Helpful (1)

    "Astounding"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Office Manager in Denver, CO
    Current Employee - Front Office Manager in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Choice Hotels full-time (Less than a year)

    Pros

    Great benefits, great working environment, great opportunity to move up. Flexible staff and hours. Amazing training opportunities through choice U.

    Cons

    Sometimes as a manager you have to stay late or work shifts that front desk agents call out of but other than that I see no cons.

  3. Helpful (1)

    "Front office"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk Agent in Texas City, TX
    Former Employee - Front Desk Agent in Texas City, TX
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Choice Hotels full-time (More than 3 years)

    Pros

    Meet new people , discounts, experience,

    Cons

    Can't get anywhere , managers hold you down

    Advice to Management

    Give people a chance to shine especially if they are dedicated to your company don't hold them down help us improve give us more opportunities or else you won't be able to keep anyone working for you .

    Choice Hotels Response

    May 2, 2017

    Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchised... More


  4. "front desk agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Agent in Lima, OH
    Current Employee - Front Desk Agent in Lima, OH
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Choice Hotels full-time (More than a year)

    Pros

    easy work and a lot of hours

    Cons

    nothing, high turn over rate

    Advice to Management

    a lot of advisement in this comapny


  5. "building maintenance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Building Maintenance in Mystic, CT
    Current Employee - Building Maintenance in Mystic, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Choice Hotels full-time (More than a year)

    Pros

    great with their employees. great guest service.

    Cons

    I can't come up with cons based on my own personal experience working for Choice Hotels.

    Choice Hotels Response

    May 3, 2017

    Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchised... More


  6. "Loved working here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk Agent in Rapid City, SD
    Former Employee - Front Desk Agent in Rapid City, SD
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Choice Hotels full-time (Less than a year)

    Pros

    The system is easy to learn. The people I worked with I got along with so well and I think that was the main thing that made working here so fun. My GM did a great job of making everyone feel part of a team.

    Cons

    Nothing at all really. But since I have to put some cons down I will say at times it will get so busy that it may seem overwhelming at first but it gets easier with practice and more experienced. Also on occasion you'll handle angry customers but you have to learn to keep your cool!

    Choice Hotels Response

    May 3, 2017

    Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchised... More


  7. "Great Internship Program"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Intern in Rockville, MD
    Current Intern - Intern in Rockville, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Choice Hotels as an intern (Less than a year)

    Pros

    meaningful work, great management, fun work environment

    Cons

    recruiting experience is unorganized

  8. "Great empolyer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Springfield, MO
    Current Employee - Anonymous Employee in Springfield, MO
    Recommends
    Positive Outlook

    Pros

    Management is awesome. And our team is great.....

    Cons

    Not any bad about this company

    Choice Hotels Response

    Jan 3, 2017 – Social Media Coordinator, Recruiting

    Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchised... More


  9. "Great company that supports and fosters talent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Current Employee - N/A in Rockville, MD
    Current Employee - N/A in Rockville, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Choice Hotels full-time (More than 10 years)

    Pros

    Provides the tools and resources to allow you to excel in your position without hindering or blocking creativity. You can control your destiny and you have freedom to be yourself.

    Cons

    Choice hotels is a very big company with many associates and departments, sometimes navigating for newer associates is daunting, although the tools are there to assist.

    Choice Hotels Response

    Jan 25, 2017 – Social Media Coordinator, Recruiting

    Thank you for your review. At Choice, we think promoting creativity is paramount, and we’re glad you had that experience here! We will share your feedback with our HR team and leadership.


  10. "Executive housekeeper"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Housekeeping Manager in Fargo, ND
    Former Employee - Housekeeping Manager in Fargo, ND
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Choice Hotels full-time

    Pros

    I loved my job and the people I worked for were awesome

    Cons

    The hotel was in the process of being renovated and caused alot of confusion and stress

    Advice to Management

    Choice management is awesome

    Choice Hotels Response

    Dec 2, 2016 – Social Media Coordinator, Recruiting

    Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchised... More


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