Choice Hotels Reviews | Glassdoor

Choice Hotels Reviews

Updated Sep 10, 2019

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Found 638 reviews

3.2
StarStarStarStarStar
Rating TrendsRating Trends
58%
Recommend to a Friend
79%
Approve of CEO
Choice Hotels CEO Patrick Pacious
Patrick Pacious
84 Ratings
  1. Featured Review
    Helpful (1)

    "Amazing Opportunities Ahead!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Choice Hotels full-time

    Pros

    Evolving company with countless opportunities to innovate, with an IT leader preaching for innovative changes. I really enjoy my days working with lots of different personalities. Keep it up!!

    Cons

    IT leadership has been getting bad press for wanting to innovate and evolve the company. There are pockets of individuals resisting, instead of embracing change or offering better alternatives.

    Advice to Management

    Keep promoting from within and hiring bright talented individuals.

    Choice Hotels2019-03-15

    Choice Hotels Response

    May 8, 2019

    Thank you for your positive review. We appreciate your feedback on our innovative environment at our Phoenix technology center as Being Bold is a core value at Choice. We will continue to promote from within – and if you know any bright individuals, friendly reminder to take advantage ...

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  2. "Choice"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - General Manager in Saint George, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Choice Hotels full-time for more than a year

    Pros

    Great management system to work with

    Cons

    Escalation at times can be frustrating

    Choice Hotels2019-07-18

    Choice Hotels Response

    September 18, 2019Employer Brand Manager

    Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchised under its brands and the hotel staff are employed by the independent owner of the hotel. ...

    Show More
  3. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Revenue Manager in Rockville, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Choice Hotels full-time for less than a year

    Pros

    Pay, benefits, culture, forward thinking, SCRUM development

    Cons

    Slim budget for remote workers

    Choice Hotels2019-07-02

    Choice Hotels Response

    September 10, 2019Employer Brand Manager

    Thank you for the review. The umbrella of Choice’s core values is to welcome and respect everyone, and we are glad to hear that you enjoy Choice’s welcoming culture and social atmosphere.

  4. "Front desk/ management"

    StarStarStarStarStar
     

    I worked at Choice Hotels

    Pros

    Love people Love being busy Love making money for my boss.

    Cons

    People not being kind to each other

    Advice to Management

    Be available to your staff Listen to them

    Choice Hotels2019-02-21

    Choice Hotels Response

    May 8, 2019

    Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchised under its brands and the hotel staff are employed by the independent owner of the hotel. ...

    Show More
  5. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Choice Hotels full-time

    Pros

    Culture of Respect, learning and growth.

    Cons

    Some incompetent people; but they can improve

    Advice to Management

    Keep the good work on

    Choice Hotels2018-12-03
  6. "A great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Rockville, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Choice Hotels full-time for more than a year

    Pros

    The benefits are the best I've had so far in my career.

    Cons

    There are no cons, I moved on because I wanted to grow more.

    Choice Hotels2018-11-22
  7. "Awesome Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Rockville, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Choice Hotels full-time for less than a year

    Pros

    Corporate wide communication is excellent.....tremendous momentum around Brands - both upgrades & growth. Culture is sincere & solid - truly making a difference in communities and employee lives. Truly feels like Hilton & Marriott many years ago before they got too big & disengaged with both employees and franchisees.

    Cons

    Lack of confidence as an organization although it is improving dramatically - actually kind of refreshing & more realistic than many of the competitors.

    Advice to Management

    Stay the course....on a road to incredible success !!!

    Choice Hotels2018-10-21

    Choice Hotels Response

    October 29, 2018Social Media Coordinator, Recruiting

    Thank you for your review! We are happy to hear that you are so enthusiastic about Choice’s culture and growth as we move forward in to the future.

  8. "Great Work Place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook

    I worked at Choice Hotels full-time

    Pros

    Great Co-workers, Great Boss from which you can learn alot

    Cons

    I loved working there.. Everything is great

    Choice Hotels2018-09-21
  9. Helpful (1)

    "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Compensation and Benefits
    Former Employee - Maintenance 
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Choice Hotels part-time

    Pros

    Lots of different jobs available, and they are all interesting in different ways!

    Cons

    Minimum wage, sometimes the other employees are less than adequate

    Advice to Management

    Hire competent workers

    Choice Hotels2018-07-16

    Choice Hotels Response

    July 23, 2018Social Media Coordinator, Recruiting

    Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchised under its brands and the hotel staff are employed by the independent owner of the hotel. ...

    Show More
  10. "House keeping"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - House Keeping in Mount Airy, NC
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Choice Hotels full-time for less than a year

    Pros

    Work at your own pace

    Cons

    Working outside in bad weather

    Choice Hotels2018-07-15

    Choice Hotels Response

    July 23, 2018Social Media Coordinator, Recruiting

    Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchised under its brands and the hotel staff are employed by the independent owner of the hotel. ...

    Show More
Found 638 reviews