Choice Hotels Reviews | Glassdoor

Choice Hotels Reviews

Updated December 10, 2017
521 reviews

Filter

Filter

Full-timePart-time

521 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • No benefits unless you are management (in 21 reviews)

  • Not too much room for advancement or increases in pay, night shift not ideal for work/life balance (in 8 reviews)

More Pros and Cons

  1. "I love it here!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Choice Hotels full-time

    Pros

    Great culture. Lovely office. Lean structure.

    Cons

    The health plan could be better.


  2. "Great bonding experiences for coworkers."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Choice Hotels (More than a year)

    Pros

    Many coworkers with smart opinions and ideas willing to collaborate.

    Cons

    There is some dead weight, but changes are coming.

  3. "Front Desk"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Choice Hotels part-time (More than a year)

    Pros

    Good environment and clean area

    Cons

    There arent any cons with working here.

    Advice to Management

    Better pay

    Choice Hotels Response

    Nov 15, 2017 – Social Media Coordinator, Recruiting

    Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchised... More


  4. "Housekeeper"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Housekeeper in Virginia Beach, VA
    Current Employee - Housekeeper in Virginia Beach, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Choice Hotels full-time (More than a year)

    Pros

    Available employment , nice co workers.

    Cons

    Pay Rate, long hours, lots of call outs.

    Advice to Management

    N/a

    Choice Hotels Response

    Nov 15, 2017 – Social Media Coordinator, Recruiting

    Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchised... More


  5. Helpful (2)

    "Senior Specialist"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Choice Hotels full-time

    Pros

    Great people, fun activities, work life balance, early release during holidays....

    Cons

    HR is always slow and not very responsive. You won't move up or get promoted unless you have a connection or know the upper management. It's all about the favoritism game. Kind of corrupt if you ask me.


  6. "Highly recommend"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk Agent in Sheridan, WY
    Former Employee - Front Desk Agent in Sheridan, WY
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Choice Hotels (More than a year)

    Pros

    I absolutely loved working for Choice Hotels. My manager and staff were friendly, and we really got along like a family. Hours were flexible, and there was always opportunity for a raise.

    Cons

    So when I worked there I was confronted with quite a few problems on the booking site. For example the booking site was not compatible with newer system software updates and created many problems in the booking Process.

    Also, I would like to add that on the training site some of the training material wouldn't load (I have tried on multiple computers including my personal device to be sure of this). I invested a lot of time into the training program, but was saddened

    Advice to Management

    I loved working for this company if I could give any advice it would be to keep listening to you're employees and guest reviews.

    some compatibility updates may be in order if they haven't been done already.

    Choice Hotels Response

    Sep 18, 2017 – Social Media Coordinator, Recruiting

    Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchised... More


  7. Helpful (1)

    "Awesome Discounts"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Night Auditor/Front Desk Agent in Bemidji, MN
    Current Employee - Night Auditor/Front Desk Agent in Bemidji, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Choice Hotels full-time (Less than a year)

    Pros

    Employee discount is for all employee's of any Choice Hotel Brand and the rate is decided by the hotel, but it will NEVER be more than $55 a night at any Choice Hotel. All Choice Hotel's are supposed to allot 2 rooms for employees, but can rent the rooms out if need be.

    Cons

    Benefit's are terrible. They are decided by the owner of the hotel. Not Choice Hotel International.

    Advice to Management

    Offer employee's benefit's even if most or all comes out of employee's pay. At least give the option.

    Choice Hotels Response

    Sep 18, 2017 – Social Media Coordinator, Recruiting

    Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchised... More

  8. "Great company to work for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Supervisor in Middleboro, MA
    Current Employee - Front Desk Supervisor in Middleboro, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Choice Hotels full-time (Less than a year)

    Pros

    I love the atmosphere it's a very fast pace workplace, you get to meet people from around the world.

    Cons

    None, you should love the work you do. Helping people is hospitality, making sure you meet all of their needs is super satisfying.

    Advice to Management

    Keep doing an excellent job!

    Choice Hotels Response

    Sep 18, 2017 – Social Media Coordinator, Recruiting

    Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchised... More


  9. "Pretty Decent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Choice Hotels full-time

    Pros

    Employee rates (when you can get them) are very nice.

    The Choice University training is pretty good.

    Cons

    No uniform pay structure so you get wildly different salaries depending upon your franchise owner.

    Choice Hotels Response

    Nov 15, 2017 – Social Media Coordinator, Recruiting

    Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchised... More


  10. Helpful (2)

    "Agile and self-aware"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technology Analyst in Phoenix, AZ
    Current Employee - Technology Analyst in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Choice Hotels full-time (Less than a year)

    Pros

    The leadership is smart, and not afraid of change. They are aware of what makes the team happy and keeps them ticking, and is not afraid to award them of that.

    Cons

    PTO policy is a little wonky. They still live by the old school mentality, of a bucket for sick days, a bucket for personal time, and PTO bucket, and you cant call upon different buckets if you are out of one, which is antiquated; time off should just be a bucket to spend however the employee see's fit.

    Advice to Management

    Change the PTO policy.


Showing 521 of 536 reviews
Reset Filters