Choice Hotels Reviews | Glassdoor

Choice Hotels Reviews

Updated May 22, 2017
448 reviews

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448 Employee Reviews

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Pros
Cons
  • No benefits unless you are management (in 19 reviews)

  • Work/life balance for some can be a bit tough which all companies seem to have (in 7 reviews)

More Pros and Cons

  1. "Outstanding multi tasker take charge person"

    Star Star Star Star Star
    Former Employee - Front Desk Agent/Housekeeper in Port Huron, MI
    Former Employee - Front Desk Agent/Housekeeper in Port Huron, MI

    I worked at Choice Hotels part-time (More than 3 years)

    Pros

    The employees, the live in guest, making a guest feel comfortable and helping them as much as I can

    Cons

    Management, there wasn't any there

    Advice to Management

    Value your employees better,hire a real manger

    Choice Hotels Response

    Dec 20, 2016 – Social Media Coordinator, Recruiting

    Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchised ... More


  2. "vaca time"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Night Auditor/Front Desk Agent in Hudson, WI
    Current Employee - Night Auditor/Front Desk Agent in Hudson, WI

    I have been working at Choice Hotels full-time (More than 5 years)

    Pros

    Great place to work the over night shift.

    Cons

    I do not get any benefits at all. I have been here for 5 years and never once have i had any paid vacation plus i don't even make more then someone at mcdonalds.

    Advice to Management

    Give employees paid vacation. we work hard for you and would like some free time without worry about how much we will lose on are pay checks for the time we take off to be with family or for being sick.

    Choice Hotels Response

    Jan 3, 2017 – Social Media Coordinator, Recruiting

    Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchised ... More


  3. "Executive housekeeper"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Housekeeping Manager in Fargo, ND
    Former Employee - Housekeeping Manager in Fargo, ND
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Choice Hotels full-time

    Pros

    I loved my job and the people I worked for were awesome

    Cons

    The hotel was in the process of being renovated and caused alot of confusion and stress

    Advice to Management

    Choice management is awesome

    Choice Hotels Response

    Dec 2, 2016 – Social Media Coordinator, Recruiting

    Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchised ... More


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "General manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Rifle, CO
    Current Employee - Anonymous Employee in Rifle, CO
    Positive Outlook
    Approves of CEO

    Pros

    Like the work and the people

    Cons

    Salary and added responsible, runn8ng two property's

    Advice to Management

    I have increase sales by 28 persent since I have been here

    Choice Hotels Response

    Dec 2, 2016 – Social Media Coordinator, Recruiting

    Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchised ... More


  6. "Front Desk"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Agent in Comfort, NC
    Current Employee - Front Desk Agent in Comfort, NC
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Choice Hotels part-time (More than a year)

    Pros

    You get great discount for other hotels and other choice hotels. really simple job but at the same time you have to love what you are doing

    Cons

    you have deal with a lot bs from other people that you have part of but it is part of the job so you have to love what do so just do it really

    Advice to Management

    Make sure that you train your staff more often then once a year because the guests can see if they are trained or not which is big deal.

    Choice Hotels Response

    Dec 2, 2016 – Social Media Coordinator, Recruiting

    Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchised ... More


  7. "Choice pros and cons"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Maintenance Supervisor in Nacogdoches, TX
    Former Employee - Maintenance Supervisor in Nacogdoches, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Choice Hotels full-time (More than a year)

    Pros

    Good things about working at choice hotels is that very laid back people. Always able to get employee rate.

    Cons

    Downside to working at choice hotels was not a lot of business due to failing brands name. Not ranked with the holiday inns or Marriotts.

    Advice to Management

    Make the system easier to use without updating every week. System is not very strong.

    Choice Hotels Response

    Nov 14, 2016 – Social Media Coordinator, Recruiting

    Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchised ... More


  8. Helpful (1)

    "Housekeeping Supervisor"

    Star Star Star Star Star
    Former Employee - Housekeeping Supervisor in Dunnellon, FL
    Former Employee - Housekeeping Supervisor in Dunnellon, FL
    Doesn't Recommend

    I worked at Choice Hotels full-time

    Pros

    It was close to home.

    Cons

    Disorganized, poor management, too little pay for too much work

    Advice to Management

    Stop treating employees like slaves!

    Choice Hotels Response

    Dec 2, 2016 – Social Media Coordinator, Recruiting

    Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchised ... More


  9. "Laundry and Breakfast"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Laundry and Breakfast in Dundee, MI
    Former Employee - Laundry and Breakfast in Dundee, MI
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Choice Hotels part-time (Less than a year)

    Pros

    People that I work with and loved meeting the guests

    Cons

    Never have I worked someplace where mangment truly don't seem to care and all the smart comments and bed bugs along with black mold !! When asked for help it's brushed aside! Manager seems truly bothered to even be there!! Jokes makes about how some people do their jobs and we all know some don't !! Yet the ones that don't still have jobs and nothing is said to them !!!! Never seen such a circus !

    Advice to Management

    Get people that truly care about your hotel working for you !!! And someone who cares about his/her staff !

    Choice Hotels Response

    Dec 2, 2016 – Social Media Coordinator, Recruiting

    Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchised ... More


  10. Helpful (1)

    "CUSTOMER SERVICE"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Relations Specialist in Phoenix, AZ
    Current Employee - Customer Relations Specialist in Phoenix, AZ
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    They give you food around the Holidays

    Cons

    Health insurance is pointless here. Managers are great at micromanaging, you get in trouble for taking a restroom break, they question you when you are sick and have a dr note. Only like you if you kiss up to management. This place is great if you are part of the IT dept. If you are in customer service you don't matter and are easily replaceable.

    Advice to Management

    Grow up

    Choice Hotels Response

    Jan 25, 2017 – Social Media Coordinator, Recruiting

    Thank you for your review. We appreciate your concerns, and we will share your feedback with our HR team and leadership.


  11. "Great"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Eugene, OR
    Former Employee - Anonymous Employee in Eugene, OR
    Recommends
    Neutral Outlook

    I worked at Choice Hotels full-time

    Pros

    Some of the best reasons to work at the sleep inn included friends and family staying at the property.

    Cons

    Some of the cons of working at the sleep inn included dealing with unhappy guests and long hours of boredom.

    Advice to Management

    Manager was amazing great family ran business. Great owners. Benefits were lacking but the people made up for it.

    Choice Hotels Response

    Dec 2, 2016 – Social Media Coordinator, Recruiting

    Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchised ... More


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