Choice Hotels Reviews | Glassdoor

Choice Hotels Reviews

Updated April 21, 2017
438 reviews

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438 Employee Reviews

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Pros
Cons
  • No benefits unless you are management (in 19 reviews)

  • Work/life balance for some can be a bit tough which all companies seem to have (in 7 reviews)

More Pros and Cons

  1. Helpful (1)

    "Stressful"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Scottsdale, AZ
    Former Employee - Software Engineer in Scottsdale, AZ
    Doesn't Recommend

    I worked at Choice Hotels full-time (More than a year)

    Pros

    There are a few nice people to work with, but not many.

    Cons

    Aggressive deadlines, poor management, poor work/life balance, cramped work environment.

    Choice Hotels Response

    Sep 12, 2016 – Social Media Coordinator, Recruiting

    Thank you for your feedback. We are disappointed to hear about your experience. We will share your review with our HR team and leadership.


  2. "Front desk clerk"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Clerk in Paragould, AR
    Current Employee - Front Desk Clerk in Paragould, AR
    Recommends
    Positive Outlook

    I have been working at Choice Hotels full-time (Less than a year)

    Pros

    All the wonderful people you get to meet!

    Cons

    There aren't any that I can think of...

    Advice to Management

    Our hotel needs updated in my opinion.

    Choice Hotels Response

    Aug 16, 2016

    Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchised ... More


  3. Helpful (2)

    "Progressive company with career opportunity."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Rockville, MD
    Current Employee - Anonymous Employee in Rockville, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Choice Hotels full-time

    Pros

    Collaborative culture with departments working together. Many company events and All Associates Meetings that are very informative. Everyone aware of our corporate goals. There are some talented people to work with.

    Cons

    Having enough resources is a continuing problem. Current staff gets worn out.

    Advice to Management

    Focus on managers, directors, senior directors, and vice presidents communicating with teams and individuals.

    Choice Hotels Response

    Aug 16, 2016

    Thank you for taking the time to give your comments. Choice works diligently to foster an engaged workforce through our social and volunteer events. We are pleased to hear that our Drive campaign ... More


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Good place to grow in IT but..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Phoenix, AZ
    Current Employee - Anonymous Employee in Phoenix, AZ

    Pros

    Good place to grow if you are looking for a role in IT, whether it's in software development or infrastructure
    Exciting place to work and there is always a lot of going on
    If you like change, this is the place for you
    Good culture and place to work

    Cons

    Signicant opportunities to mature company
    A lot of politics within leadership levels

    Advice to Management

    Lead!

    Choice Hotels Response

    Aug 16, 2016

    Thank you for taking the time to give your comments. Choice works diligently to foster an exciting, engaged culture and growth opportunities accompanied by our talent development resources. We ... More


  6. "Low pay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Jacksonville, FL
    Former Employee - Anonymous Employee in Jacksonville, FL
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Choice Hotels part-time (Less than a year)

    Pros

    Some managers are awesome

    Cons

    Change schedule without notice. Shift changes abruptly.

    Advice to Management

    Give people additional trying if need be.

    Choice Hotels Response

    Aug 16, 2016

    Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchised ... More


  7. "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Ijamsville, MD
    Current Employee - Director in Ijamsville, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Choice Hotels (More than 3 years)

    Pros

    Executive Leadership is strong. The CEO is funny, personable, approachable and yet smart and a great overall leader. Culture at work is also very good and people are incredibly friendly.

    Cons

    Upward mobility can be difficult in certain areas of the company.


  8. Helpful (1)

    "Treated as "the help""

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - House Keeping in Virginia Beach, VA
    Current Employee - House Keeping in Virginia Beach, VA
    Doesn't Recommend
    Neutral Outlook

    I have been working at Choice Hotels full-time (More than a year)

    Pros

    .discount on hotels and once you gain the experience you can get a position in the field all over world

    Cons

    No breaks, no allowed to sit during a 9 hour shift even when its slow. No break room or employee restrooms. Management constantly changing and they all feel they have something to prove as newbies

    Advice to Management

    Your staff have needs just as your guests. A burnt out employee can not be 100% the pay is awful so why not at least give your staff a break they are not slaves

    Choice Hotels Response

    Aug 16, 2016

    Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchised ... More


  9. "Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Rockville, MD
    Current Employee - Analyst in Rockville, MD
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Choice Hotels (Less than a year)

    Pros

    Ability to work from home, regular networking and social events

    Cons

    Medical Insurance is High deductible and too limited. Lack of accountability culture

    Choice Hotels Response

    Aug 16, 2016

    Thank you for taking the time to provide your review. We are happy to hear that you enjoy our culture that embraces working from home, and how we regularly celebrate our employees’ hard work with ... More


  10. Helpful (6)

    "Corrupt leadership team in IT"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mid Manager in Phoenix, AZ
    Former Employee - Mid Manager in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Choice Hotels full-time (More than 5 years)

    Pros

    Was a great place to work before they ruined the IT company

    Cons

    Horrible leadership, dishonest, corrupt and horrible place to work. I worked there for 5+ years and the company does not care about the staff. Company has lost the majority of the staff who helped make the company very profitable. Benefits are the worse in the industry. I would steer clear of this company.

    Advice to Management

    Get the many layers or leaders and value your employees once again, they are the ones make you money.

    Choice Hotels Response

    Aug 16, 2016

    Thank you for taking the time to provide your review. Choice works diligently to promote a positive working environment, engaged culture, and Choice’s core key values of collaboration, respect ... More


  11. "Was a great experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Desk Clerk in Cedartown, GA
    Current Employee - Desk Clerk in Cedartown, GA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I get a discount on any choice hotels rooms. The GM is super nice. The other employees are super nice. Very clean. Training has been easy. They will help you no matter what time of night. If you have a question they will answer it the best they know how. They teach you step by step. Choice University is great for learning.

    Cons

    Getting your sleep pattern down for third shift. There really isn't anymore I have personally

    Advice to Management

    Hire more GM's like the one in Cedartown GA, she is a very respectful, hard working, easy to talk to boss lady! She is there for you, even when you have simple stupid common sense questions. :)

    Choice Hotels Response

    Aug 16, 2016

    Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchised ... More



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