Choice Hotels "work environment" Reviews | Glassdoor

Choice Hotels Employee Reviews about "work environment"

Updated Aug 18, 2019

To filter reviews, or .

Found 633 reviews

3.3
StarStarStarStarStar
Rating TrendsRating Trends
63%
Recommend to a Friend
84%
Approve of CEO
Choice Hotels CEO Patrick Pacious
Patrick Pacious
82 Ratings
Pros
Cons
  • "For contractors no benefits, No VISA sponsorship provided(in 26 reviews)

  • "Turn over remains high due to low pay, no bonuses for levels below director (or manager with direct reports) and lower morale in the Scottsdale office(in 16 reviews)

More Pros and Cons

Reviews about "work environment"

Return to all Reviews
  1. "Great Place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Front Office Manager in Dearborn, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Choice Hotels full-time for less than a year

    Pros

    Work Environment, guests, hours

    Cons

    Stressful with upset customers and difficult managing staff at times

    Advice to Management

    None

    Choice Hotels2018-05-16

    Choice Hotels Response

    July 23, 2018Social Media Coordinator, Recruiting

    Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchised under its brands and the hotel staff are employed by the independent owner of the hotel. ...

    Show More
  2. "Engaging and they challenge you to excell"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Coordinator in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Choice Hotels full-time for less than a year

    Pros

    Friendly environment and upwards mobility , fast pace and great opportunities for promotions from within. Connected to the community in all aspects. Supportive and challenging. Management is on your side, great benefits, great work environment, flexible hours and awesome location.

    Cons

    Location is good and centralized, accessible to all points in the north area. All possibly within a 20-30 minutes drive.

    Advice to Management

    Keep up the great work in supporting your team in excellent care of customer and franchises during the hard times due to weather and natural disasters, providing the necessary support to working with them to bringing back the properties and assisting with rebuilding

    Choice Hotels2017-11-12
  3. "Sr UNIX admin"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at Choice Hotels full-time

    Pros

    nice work life balance. Friendly work environment.

    Cons

    Benefits and no bonus to employees.

    Choice Hotels2017-11-03

    Choice Hotels Response

    December 4, 2017

    Thank you for taking the time to review your employment experience. We are happy that you enjoyed our positive work-life balance culture. We will pass your additional feedback along to our Total Rewards team.

  4. "Housekeeper"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Housekeeper in Rapid City, SD
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Choice Hotels part-time for more than a year

    Pros

    They have a positive work environment

    Cons

    Some managers tend to have their favoritism

    Advice to Management

    Make sure you hire good economical workers

    Choice Hotels2017-10-21

    Choice Hotels Response

    November 15, 2017Social Media Coordinator, Recruiting

    Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchised under its brands and the hotel staff are employed by the independent owner of the hotel. ...

    Show More
  5. Helpful (1)

    "Astounding"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Front Office Manager in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Choice Hotels full-time for less than a year

    Pros

    Great benefits, great working environment, great opportunity to move up. Flexible staff and hours. Amazing training opportunities through choice U.

    Cons

    Sometimes as a manager you have to stay late or work shifts that front desk agents call out of but other than that I see no cons.

    Choice Hotels2017-05-25

    Choice Hotels Response

    August 7, 2017Social Media Coordinator, Recruiting

    Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchisedunder its brands and the hotel staff are employed by the independent owner of the hotel. ...

    Show More
  6. Helpful (2)

    "not user friendly..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Director in Baltimore, MD
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Choice Hotels full-time for less than a year

    Pros

    cheap employee rates for rooms- if available provided with tools-computers etc to do your job diversity- really live it here. employee groups- great for connecting with others in company with like goals. Clean working environment Good local discounts and programs

    Cons

    high healthcare costs- high deductibles- high out of pocket less than technology- lot's of data entry instead of auto-populate don't give notice- they will fire you immediately. if you want to finish your notice time keep quiet. co-workers don't want to improve efficiency, afraid they would lose job. one even told me "if we make it to easy, they could replace us."- Limited growth- hire from outside to fill. Manager...

    Show More

    Advice to Management

    Treat people with trust. Almost every rule or procedure is based on someone "being dishonest" in the past. Don't fire everyone who turns in their notice. People are trying to do the right thing by giving notice and you treat them like criminals. I have seen 4 in the last 2 months like this.

    Choice Hotels2017-01-04

    Choice Hotels Response

    March 3, 2017Social Media Coordinator, Recruiting

    Thank you for your review. We’re glad to hear you’ve noted Choice’s focus on diversity and employee life. However, we also take your other concerns seriously, and we will share them with our HR team and leadership.

  7. "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook

    I worked at Choice Hotels

    Pros

    Work and Life Balance Work Environment

    Cons

    Small company Budget issues Organization changes

    Choice Hotels2016-09-16

    Choice Hotels Response

    October 6, 2016Social Media Coordinator, Recruiting

    Thank you for your feedback. We’re happy to hear about your positive experience with our work environment and work-life balance, and thank you for sharing your concerns. We will share your review with our HR team and leadership.

  8. "Service Desk Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Choice Hotels

    Pros

    Good Benefits and work environment

    Cons

    Heavy call volume sometimes not evenly distributed

    Choice Hotels2015-12-30
  9. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Choice Hotels

    Pros

    -Very collaborative work environment -Company is growing fast

    Cons

    -Company is fast growing and might be short-staffed at times

    Choice Hotels2015-11-12
  10. "Front Desk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Kansas City, MO
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Choice Hotels for less than a year

    Pros

    Great working Environment, meet different people

    Cons

    Pay stays the same. Managers don't care about customers

    Advice to Management

    Offer benefits to people working 40 hours a week

    Choice Hotels2015-07-23
Found 633 reviews